Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product. Great service. And I love the fact that all the wrapping etc is environmentally friendly.”

Helpful Report

Posted 5 years ago

“The linen was gifted to my daughter she's very pleased with everything.”

Helpful Report

Posted 5 years ago

“Beautiful product and great customer service. Delivery was delayed but I was contacted by phone to explain issue and when to expect delivery which arrived as promised.”

Helpful Report

Posted 5 years ago

“Lovely products and I’m really delighted with the bedding and curtain I bought. Website was easy to use and loved the environment friendly packaging and other personal touches. Definitely recommend the Secret Linen Store.”

Helpful Report

Posted 5 years ago

“Fast delivery with minimal packaging. Lovely towels.”

Helpful Report

Posted 5 years ago

“Excellent products and beyond exceptional customer service. Just brilliant!”

Helpful Report

Posted 5 years ago

“Beautiful quality bed linen delivered very quickly. Have purchased from Secret Linen Store on several occasions and they always impress. Thoroughly recommended!”

Helpful Report

Posted 5 years ago

“Good quality and choice of bedding, I required European sizes, excellent fit for my king size bed. web site easy to use,service and delivery excellent”

Helpful Report

Posted 5 years ago

“Excellent quick service. The quality of the bedding is superb.”

Helpful Report

Posted 5 years ago

“I love real linen bed linen! Quality of items from company is fantastic and service is superb. Keep it up ladies!”

Helpful Report

Posted 5 years ago

“I have been so pleased with the service I have received from the Secret Linen Store. The girls on the end of the phone are delightful and helpful. The product is great and the packaging , just my style.”

Helpful Report

Posted 5 years ago

“Lovely linen duvet - great quality”

Helpful Report

Posted 5 years ago

“Super store! Arrived in such amazing Packaging that was recyclable and with a care leaflet that was perfect for making sure our linen stays in tip-top condition. Will definitely buy from here again!”

Helpful Report

Posted 5 years ago

“Loved the marketing and the fabric feels really lush!”

Helpful Report

Posted 5 years ago

“Very prompt - great service - nice products”

Helpful Report

Posted 5 years ago

“We bought this linen duvet cover for my daughter in Sydney. It was a shot in the dark but she is delighted with the softness and quality of the product”

Helpful Report

Posted 5 years ago

“I will definitely be purchasing from Secret Linen Store again! I love my new pillows. Such good quality and nicely packaged. Great value as well for such a lovely product.”

Helpful Report

Posted 5 years ago

“Very good experience. Product was very good value for money. would use this company again.”

Helpful Report

Posted 5 years ago

“Great product”

Helpful Report

Posted 5 years ago

“Great communication Excellent product Will recommend Will use again”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews