Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with colour I chose and quality of cotton. Will be using Secret Linen Store in future!”

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Posted 5 years ago

“The smoothest, most luxurious bed linen I have bought in 35 years! This is my 2nd set of this beautiful linen.”

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Posted 5 years ago

“I love the cotton percale sheets. I was so happy with the first set that I bought another. They fit my bed perfectly, even over the extra padding I have on my mattress. They also keep you cool in the summer which is nice.”

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Posted 5 years ago

“Really like the duvet cover fits well and feel nice to sleep in”

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Posted 5 years ago

“I won’t buy bed linen from anywhere else. Gorgeous fabrics and excellent customer service.”

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Posted 5 years ago

“Very friendly and efficient service and good quality products. The bedding seems to be a bit oversized initially, but after the first wash it fits beautifully. We have had duvet covers last for many years and wear very well from this company. Recommended!”

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Posted 5 years ago

“I am in love with my new towels, they are soft, pink and totally divine. They arrived within two days of purchase and were beautifully wrapped. I now have my eye on linen bedding in the same colour!”

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Posted 5 years ago

“Really pleased, beautiful product (linen curtains), beautifully packaged, reasonably priced, will shop there again.”

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Posted 5 years ago

“Great website. Love my new duvet set. Delivery was quick too.”

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Posted 5 years ago

“My ongoing search for beautiful bed linen has ended with the discovery of the Secret Linen Store! My first purchase was for my son's bedroom and I couldn't be more delighted with the quality and look of the sets I ordered for him. Laundry and bed-making isn't a chore with such beautiful fabric. I can't wait to order more - hopefully for my own bed next time!”

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Posted 5 years ago

“Excellent products. Quick delivery. I will order again from you !”

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Posted 5 years ago

“Ordered a duvet and cover, 4 pillows and pillow cases and a valance sheet, for an emperor size bed, took around 3 weeks to come (but it does say that on the website) what fabulous quality! Beautiful bedding, It’s a joy to go to bed at night! Will definitely be ordering again!”

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Posted 5 years ago

“First class product, promptly derived, kept informed at all times throughout the process.”

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Posted 5 years ago

“Love the quality of the pillow cases and fitted sheet I bought. Great price too. Thank you.”

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Posted 5 years ago

“Very good selection of quality linen bed linen. Fast delvery”

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Posted 5 years ago

“Very good always bringing new linens and colours out which i like”

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Posted 5 years ago

“Once again lovely bedding. Excellent service, wouldn’t go anywhere else. Thank You”