Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 colours in the loop top curtains and returning the colour I didn't choose was hassle free. I kept the olive green and I love them! They hang beautifully and are so soft.”

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Posted 5 years ago

“good product and efficient service.”

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Posted 5 years ago

“Beautiful curtains. Lovely soft high quality material and just the perfect balance of blocking out the outside whilst allowing light to glow through. Very helpful advice too to make sure I purchased the correct size.”

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Posted 5 years ago

“Lovely French Blue linen curtains - even more lovely than I had hoped. So simple just to slip onto the curtain poles. Wish I had more windows that need curtains so I could have some of the other beautiful colours. Very highly recommended.”

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Posted 5 years ago

“Brilliant service and very good quality”

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Posted 5 years ago

“Easy to follow website , good delivery and very good return service .”

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Posted 5 years ago

“We’ve bought three sets of bed linen, all have been beautiful. Once you sleep in linen you will never go back, I promise. Latest purchase was the blush linen curtains, the colour and quality are wonderful! Just wish I had more bedrooms to decorate!!”

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Posted 5 years ago

“Lovely quality linen. Fabulous to sleep in. Colour is nice but darker than anticipated by the website picture”

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Posted 5 years ago

“Always is excellent in every respect, I have submitted a few! feedbacks.”

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Posted 5 years ago

“Was sent out at the agreed time and arrived as wished . Thanks”

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Posted 5 years ago

“wonderful service, product and packaging.”

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Posted 5 years ago

“I was very pleased with the linen pillowcases I ordered . beautiful product and prompt delivery service. Planning to order more bedding”

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Posted 5 years ago

“Delighted with my curtains. Wonderful quality and exactly what I was looking for.”

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Posted 5 years ago

“I love Secret Linen shop bedding. The colours are good and the quality of cotton is fantastic. I would highly recommend entire collection.”

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Posted 5 years ago

“Quality products and helpful staff. My enquiry and replacement was handled efficiently and quickly.”

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Posted 5 years ago

“So impressed with this company. The bed linen is glorious, really well made with gorgeous fabric. The designs and colours are just that little bit different. The service was excellent - rapid turnaround of orders, with truly lovely packaging. I've already placed two orders, and this will be my first choice in the future for my bed linen needs.”

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Posted 5 years ago

“Excellent service, fantastic bedding ( soft and cool ) lovely choice of colours. Very happy, thank you!”

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Posted 5 years ago

“Beautiful quality linen bedding, delivered really quickly. VERY happy customer; thank you :-)”

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Posted 5 years ago

“Blown away by the service. This company cares and pays attention to each and everyone of their customers. I'm super happy and will be shopping with them again. Thank you.”

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Posted 5 years ago

“Excellent service as always and beautiful products. Thank you!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews