Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, great fit, arrived super quick!”

Helpful Report

Posted 4 years ago

“order was delayed due to covid, brexit , suez blockage etc but I was kept up to date with the situation. Pillows with the synthetic down are terrific and the topper likewise,”

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Posted 4 years ago

“Fabulous linens, fabulous service”

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Posted 4 years ago

“Very satisfied with all my several purchases and delivery well signposted along the way! Thank you”

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Posted 4 years ago

“Quality product”

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Posted 4 years ago

“Scrumptious!”

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Posted 4 years ago

“I have bought 5 sets of mix & match bedding, all of which have been superb quality. Comfortable & easy to launder. The team are always happy to offer advice. Delivery and returns could not be simpler.”

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Posted 4 years ago

“Beautiful linen bedding! When my package arrived there was a hole in the fitted sheet, but an exchange was swiftly organised. Linen is just lovely, very happy customer.”

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Posted 4 years ago

“Really very happy with all the products I have bought from this company. They were extremely helpful when I wanted to mix up sizes, sending samples and information. They go far beyond what I was expecting. I would definitely recommend, and look forward to using again in the future.”

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Posted 4 years ago

“Lovely products and great customer service!”

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Posted 4 years ago

“Amazing bedding .... our bed is a trap now !!!”

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Posted 4 years ago

“Love the Secret Linen bed linen - beautiful quality and excellent service.”

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Posted 4 years ago

“Good customer service. Lovely product, beautiful colour. It looks lovely in our new bedroom.”

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Posted 4 years ago

“I bought the 400 thread fitted sheets. After the first wash they fitted my king size bed beautifully, unlike the over tight ones from a famous linen shop. Lovely to sleep on and great quality. I also bought the violet white linen duvet cover which is really pretty and the linen is soft and washes well. a little large after just one cool wash but that isn’t a problem and I think it will probably get a little smaller after the next wash. A lovely design and great quality.”

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Posted 4 years ago

“Wonderful service, lovely linen bedding; I don’t think I can back to cotton again.”

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Posted 4 years ago

“I ordered curtains for my daughters room...they were just what she wanted. I looked on your website and saw dome I really liked do ordered them for myself. Great products. Thank-you”

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Posted 4 years ago

“Absolutely love my bed linen from Secret Linen Store”

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Posted 4 years ago

“Amazing aa bed linen and amazing customer service”

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Posted 4 years ago

“We’ve found that the duvet covers and pillow cases are a little roomy. We also bought 200 count pillow cases to used underneath as “protection” and 400 count for “outside” if that makes sense — it would be useful if the labels carried an identifying mark to help during laundry day as they are almost impossible to distinguish!”

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Posted 4 years ago

“Wide variety of colours to choose from, the linen is lovely”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews