Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service I ordered a few samples of the linen bedding to check colours and they came very quickly. My main order was processed and revived in the Channel Islands within a couple of days. The quality of the bedding and towels I ordered is excellent and the team were really helpful.”

Helpful Report

Posted 5 years ago

“Great service, great pillows! There was an issue with sourcing the materials to make the pillows but I was kept up to date on a regular basis. Pillows are the most comfortable ever!”

Helpful Report

Posted 5 years ago

“Lovely soft linen - beautiful colour and perfect fit.”

Helpful Report

Posted 5 years ago

“Love my new bedding. Shall definitely be buying some more”

Helpful Report

Posted 5 years ago

“Delighted to discover Secret Linen Store and their Product Ranges. Samples obtained to ensure colour match, Products purchased, Service and Delivery all excellent, will use again. Thank you Secret Linen Store.”

Helpful Report

Posted 5 years ago

“This is not my first visit to Secret Linen and it won't be my last. Great quality linen, nicely packaged. The whole process is very easy and friendly.”

Helpful Report

Posted 5 years ago

“I have redecorated three of my bedrooms incorporating secret linen bedding sets. The quality of the products is very good,delivery and availability were excellent.”

Helpful Report

Posted 5 years ago

“Nice throw”

Helpful Report

Posted 5 years ago

“totally new sleep experience for me, linen, perfect for someone who gets too hot in the night, the comfort is like nothing I've tried before, colour is stylish and the fit to my duvet is better than cotton and silk sets I normally use. brilliant. expensive yes, never spent so much on a bed set, but no regrets, hope its long lasting and washes well.”

Helpful Report

Posted 5 years ago

“Very happy”

Helpful Report

Posted 5 years ago

“My order arrived exactly as and I love the soft fell of my sheets and pillowcases.”

Helpful Report

Posted 5 years ago

“Have loved bedding previously bought and was so pleased with the throw I recently ordered. However, while the size (I’d had trouble finding a suitable size and this was spot on) and texture were perfect, the shade was not right and, sadly, I had to return it. The return and refund process was smooth, straightforward and swift. Many thanks for a good shopping experience. Love the new colour choices.”

Helpful Report

Posted 5 years ago

“Excellent service and quality products”

Helpful Report

Posted 5 years ago

“Efficient and friendly with gorgeous products.”

Helpful Report

Posted 5 years ago

“Loved my purchase arrived quickly looks fab !!”

Helpful Report

Posted 5 years ago

“The linen sheets I bought are fabulous, I'm saving up to buy more! The service felt personal and was very swift. Thank you”

Helpful Report

Posted 5 years ago

“I am a fan, but your palette of colours for the past season hasn't been to my taste. I expect I will be back soon.”

Helpful Report

Posted 5 years ago

“This is a fantastic company. Their products are wonderful, high quality and reasonably priced. Very helpful on the phone and I returned something once thinking it was their error, it was in fact totally my error but they very graciously didn’t point that out to me despite sorting a next day swop! I thoroughly recommend them.”

Helpful Report

Posted 5 years ago

“Gorgeous! Great service beautiful products.”

Helpful Report

Posted 5 years ago

“The pillars were perfect”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews