Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love this 100% linen bedding. I haven’t slept so soundly for years, makes going to bed uber luxurious and so comfortable. We liked it so much we immediately ordered a second set!”

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Posted 5 years ago

“I stumbled across this website via Instagram. I read various reviews and decided to purchase some bedding. And I am so pleased I did. Excellent quality and service, and beautifully packaged. I have now ordered towels. Such a great company and long may they continue. I will be purchasing more!”

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Posted 5 years ago

“NO COMPLAINTS. ORDERED- RECEIVED”

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Posted 5 years ago

“Excellent quality bed linen and the colours are amazing 😍 will be buying ALL our linen bed clothes going forward .. 1 room down , 2 more to go x”

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Posted 5 years ago

“Great service and great delivery”

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Posted 5 years ago

“Absolutely stunning bedding. I was recommended to shop here and so pleased I did. The website is a pleasure to use, beautiful photos and easy ordering. Shipping was also very fast. Very happy and impressed.”

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Posted 5 years ago

“Very helpful with returns and great quality products.”

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Posted 5 years ago

“Everything was straightforward and delivery was fast. We like the sheets very much”

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Posted 5 years ago

“Sorry I received them!! And products are amazing! I already have used 4years, still good condition!”

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Posted 5 years ago

“A lovely selection of bedding available, I was lucky to catch the sale too. Even when I wanted to return an item (changed my mind on the colour) the ladies were so helpful and made everything so easy and personalised. It’s refreshing to have that unique touch when ordering bedding. I’ll definitely be back for more colours.”

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Posted 5 years ago

“Excellent quality and excellent service even in difficult times, this is my 17th item from secret linen wouldn't shop anywhere else sizing and quality so good”

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Posted 5 years ago

“Great product and very speedy service. Would definitely use again.”

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Posted 5 years ago

“Beautiful bedding arrived without delay”

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Posted 5 years ago

“My pillowcases are lovely.. I am very pleased with the fast and efficient service l received from the Secret Linen Store! I am very happy with my purchase.. Although l have not used them yet!”

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Posted 5 years ago

“Lovely quality bedding.”

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Posted 5 years ago

“Ordered a Navy bedding set it arrived quickly and packaging was beautiful, unfortunately I had to return it as it was to dark for our room. I emailed for some assistance as I am currently working from home and do not have access to a printer to print off the return label. Jessica kindly posted one out for me which arrived quickly. I have since ordered a lighter bedding set which looks beautiful, I am going to put on at the weekend cant wait. Will definitely be ordering from here again service and bedding is excellent. 😘”

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Posted 5 years ago

“Very fast delivery, lovely lovely soft bedding! The quality is excellent. We loved it so much we ordered some more.”

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Posted 5 years ago

“I can't imagine wanting to sleep in anything other than Secret Linen sheets again in my life. Makes the end of a locked-down day a joy! thank you”

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Posted 5 years ago

“The sheets are amazing! Would definitely recommend!”

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Posted 5 years ago

“Loved my linen curtains, it was exactly what I expected. The service was very good too - sent email and got an answer right away!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews