Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I have been looking for.”

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Posted 6 years ago

“Beautiful fabrics & excellent service”

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Posted 6 years ago

“Gorgeous linens and speedy delivery. Beautifully packaged.”

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Posted 6 years ago

“All just perfect”

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Posted 6 years ago

“Lovely soft and comfortable duvet covers and pillows. The colour is much darker than I expected and is almost black rather than ink blue. Well made and washes well, pleased with my purchase.”

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Posted 6 years ago

“Beautiful bedding and great service”

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Posted 6 years ago

“Highly recommended. The linen duvet cover arrived promptly and has made lockdown bedtime just that much more pleasant. Lovely linen texture in a tasteful French blue, at a reasonable price.”

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Posted 6 years ago

“Absolutely impressed with the quality of the linen and super fast delivery. I will definitely recommend to friends and family 😊”

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Posted 6 years ago

“I love my duck egg blue linen duvet cover and pillow cases. So comfortable to sleep in. I’ve washed them once and run the iron over them and can’t wait to put them back on the bed. Molly and Harriet give great customer service too. No complaints at all : )”

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Posted 6 years ago

“Super fast delivery to Dublin. Beautifully packaged and the most perfect pink linen curtains. Just what I was looking for. Thank you”

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Posted 6 years ago

“Recently brought a duvet and I’m not happy with it, the quality of construction is terrible, all the filling clumps together and there are many areas where there is no filling so feels all lumpy”

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Posted 6 years ago

Hello Josh We hope you are having a lovely day so far! We are so very sorry to hear this, this is not sounding good at all, please forgive us. This sounds like it’s not right at all we will be in touch with you to get this sorted, we have not heard of this issue before, but we will soon have you sleeping tight. Please do let me know if I can be of any more help. Kind and comfy regards Jodie

Posted 6 years ago

“Excellent company”

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Posted 6 years ago

“Arrived in good time, beautifully packaged and is just as described. Thank you”

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Posted 6 years ago

“Lovely linen products and true to their desciption being, soft and cosy. Easy to use website and order processed speedily. Would use again.”

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Posted 6 years ago

“The service was excellent and the quality of the products is splendid.”

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Posted 6 years ago

“Excellent website and quality of service.”

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Posted 6 years ago

“good delivery service and reasonable prices. Quality also good and one of the few offering emperor size.”

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Posted 6 years ago

“The bed linen we selected is absolutely fabulous! Lovely feel on the skin, fits perfectly over the duvets and easy to iron. I could not ask for more. The kind and warm letter that accompanied the parcel was really appreciated during this difficult times. I would highly recommend your products to anyone. Thank you!”

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Posted 6 years ago

“Excellent quality, great range of colours to choose from and a really nice personal touch to their packaging. It certainly keeps me coming back for more.”

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Posted 6 years ago

“Great set!”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews