Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been on a quest for ‘decent’ bedding for years! Splashing out hundreds, if not thousands, for ‘the one’ - which never turned out to be as good as expected. I stumbled across Molly & Harriet‘s amazing site and instantly bought a full set of linen bedsheets. Wow! The quality is superb, and I’ve never slept better. Plus, being the lazy bugger that I am, I don’t have to iron the linen sheets! It’s a win-win! The service from The Secret Linen Store is also second to none! Excellent communication and fast delivery! Well done Molly & Harriet!”

Helpful Report

Posted 5 years ago

“Fantastic linen! I’ve ordered twice now for king size duvet cover, pillow cases and fitted sheet. I absolutely love them. Soft, cool and great colours. Good eco packaging and prompt delivery.”

Helpful Report

Posted 5 years ago

“V good quality and service”

Helpful Report

Posted 5 years ago

“Beautiful curtain will buy more when the cash is flowing again x”

Helpful Report

Posted 5 years ago

“I’ve been delighted with everything I’ve bought from Secret Linen, linen bedding, a waffle bedspread and cushion. Delivery has been timely on each occasion. Customer service has been excellent, too, with the one problem resolved very quickly.”

Helpful Report

Posted 5 years ago

“Lovely product, beautiful colour and quality - we love the pillow cases”

Helpful Report

Posted 5 years ago

“Amazing quality and great service I absolutely love my new bedding will shop again”

Helpful Report

Posted 5 years ago

“Don't normally write reviews, but I have spent a small fortune with these girls & am sure will continue to do so, because the linen is sublime!”

Helpful Report

Posted 5 years ago

“Easy to order.Prompt delivery. Great product. Thankyou.”

Helpful Report

Posted 5 years ago

“Wonderful bed linen - exceeded my expectations! Once you've tried pure linen, there's no going back - this could become an expensive habit - already looking for my next set. Many thanks.”

Helpful Report

Posted 5 years ago

“Having bought the duck egg linens last year, and being very pleased with them, I ordered the blush pink. As we no longer have access to a laundry, not having to iron these is wonderful. I am so thrilled with my pink, and they look super on the bed, that I have recommended Secret Linens to my friends. I am seriously thinking of ordering the linens in cream as well! Sue Lane.”

Helpful Report

Posted 5 years ago

“Love the choice of colours. However the weave of the fabric (100% linen fitted sheets) is coarser than I expected. Not a deal breaker - and in any case hard to tell without touching the fabric.”

Helpful Report

Posted 5 years ago

“Excellent service and fabulous bedlinen”

Helpful Report

Posted 5 years ago

“Good service and kept up to date throughout. Beautiful bedding”

Helpful Report

Posted 5 years ago

“This is my third purchase off you you designs are always lovely material is beautiful my sheets always feel so soft straight away this particular set of covers weren’t as soft for some reason so I think they just need another wash possibly but haven’t bought sheets from anywhere else for a while now”

Helpful Report

Posted 5 years ago

“The best bed lining I’ve ever owned, so comfy and the quality is first class. Comes wonderfully presented which is a nice touch. Definitely be a returning customer in the future.”

Helpful Report

Posted 5 years ago

“Gorgeous bed throw. Good quality material and amazing price. Arrived quickly too. I love it!!!!!!! thank you”

Helpful Report

Posted 5 years ago

“Great range of household linens , customer service very good , will continue to shop here as superb quality”

Helpful Report

Posted 5 years ago

“Bloody hell these guys are great - packaging is awesome, teabag is a nice touch and the products are soooooo nice. Bought some pillowcases for a batik session at home but coming back for more to stock up on. love the feel of them! Very happy customer. Thank you”

Helpful Report

Posted 5 years ago

“Prompt service”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews