Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and prompt delivery.”

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Posted 6 years ago

“Excellent quality and timeless style. Loved it.”

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Posted 6 years ago

“Beautiful linen, beautifully and thoughtfully wrapped. Delighted with purchase and quite enchanted with the effort and thought put into the presentation of the duvet set. Really a stand out company. I’ve been a white company customer for years and found the SLC quite by chance. I am so pleased I’ve found you.”

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Posted 6 years ago

“Great product and service”

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Posted 6 years ago

“Great quality. Duvet cover design is eye catching. Sheets are excellent fit and love the grey colour.”

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Posted 6 years ago

“Wonderful service ! Loving the new Downy Duck duvet so warm and Cosy .....I didn’t realise how worn out the old one was until this was on the bed !”

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Posted 6 years ago

“Quality product at quality prices delivered when promised.”

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Posted 6 years ago

“Always very happy with my purchases”

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Posted 6 years ago

“Excellent product delivered within expected time. I will be happy to purchase further products from the Secret Linen Store, and would recommend them to friends and family.”

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Posted 6 years ago

“Excellent and loved the paper package rather than plastic but would have liked you carry that vibe throughout all your packaging. But all excellent and beautiful quality”

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Posted 6 years ago

“Fabulous product, great communication, prompt delivery! What more could you want?!”

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Posted 6 years ago

“Consistent quality”

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Posted 6 years ago

“Such a great company to deal with. I’ve place two orders now and both were received well. On the second order there was a picking discrepancy which was dealt with with professionalism and speed. Beautiful materials which make you feel like you are on holiday in your own home!!!!!!!! Thank you”

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Posted 6 years ago

“Excellent customer service and a pleasure to talk to. I made an error with my order which was easily sorted by Jessica even sending me a hand written much appreciated note. I won’t buy my bedding anywhere else from now on !!”

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Posted 6 years ago

“These fitted sheets are perfect. The fit is perfect on my deep mattress and they are a joy to sleep on. Hubby loves them too.”

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Posted 6 years ago

“I am very pleased with my duvet cover. I will not be able to iron it as it is extremely heavy! And I am very old!! ,lt will be fine, we have used it and found it very cosy”

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Posted 6 years ago

“Friendly staff, helpful & efficient service, kept in touch with progress of order, what more can you want !”

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Posted 6 years ago

“The quality of these linens is absolutely second to none. They are so well made and the quality is so high for the reasonable price. I just love everything about Secret Linen Store!”

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Posted 6 years ago

“Beautiful bed linen and curtains love, love, love it, very prompt delivery will definately order morw”

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Posted 6 years ago

“Love this bedding! I have eczema so needed something cotton, soft and breathable.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews