Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful quality products”

Helpful Report

Posted 6 years ago

“600TC sheet looks and feels really nice with lovely sateen sheen. Shipping was very fast even though I just chose standard shipping. Packaged really nicely, too.”

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Posted 6 years ago

“Very pleased with my duvet cover/pillow cases. Good quality.”

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Posted 6 years ago

“Fast delivery and great quality bedding and towels. I’m a repeat customer many times over.”

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Posted 6 years ago

“Fantastic customer service and brilliant product, bought the Luxury 600 thread count linen in Charcoal which washes like a dream together with the Ticking Stripe cushions, fabulous combination. Now ordered the same linen in white and pale grey for my daughters rooms. Brilliant quality.”

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Posted 6 years ago

“Lovely products, beautifully packaged.”

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Posted 6 years ago

“Easy to navigate . Swift posting . Communication excellent . Extremely happy with the Duvet cover . Love it and more than happy to shop with you again .”

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Posted 6 years ago

“Very impressed! Although i didn’t keep my order ( only because the colour didn’t work) I thought it was lovely, very soft great quality, well made. I returned my order without a hitch, very easy and very helpful. Will definitely look at secret linen again”

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Posted 6 years ago

“Excellent bed linen, very good service”

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Posted 6 years ago

“Lovely design and hight quality.”

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Posted 6 years ago

“Very pleased with service and quality. Would definitely buy from them sgain”

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Posted 6 years ago

“Very quick and easy purchase with lots of choice. Fast delivery and good communication.”

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Posted 6 years ago

“Exactly what I ordered came quickly will use again”

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Posted 6 years ago

“I have just bought the complete set of linens in Duck Egg. As it is winter, I thought I might use your sheets with my own brushed cotton ones, either bottom or top sheet. I decided to go,the whole way just with yours to see how cosy we would be. It’s gorgeous, we are snug and comfy. The linen is substantial without being heavy. I know that linen is warm in winter, and cooler in summer....wait and see. I,will certainly be ordering another set! Only query is, the duck egg colour is rather greyed out. Will you be doing clearer colours for spring?”

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Posted 6 years ago

“I am extremely pleased with the blanket box I purchased from you I love it and thankyou”

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Posted 6 years ago

“Good service.”

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Posted 6 years ago

“Quick and efficient.”

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Posted 6 years ago

“Helpful staff on phone led me exactly to where I could order online. The towels are perfect. Lightweight not fluffy and dry really quickly :)”

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Posted 6 years ago

“Lovely products and service”

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Posted 6 years ago

“Nice quality and very comfortable. Washes well. Slightly too large for my standard double duvet though so lots of flappy bits around the edge. Not sure why but can live with that.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews