Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Searched so many online stores for superking pillowcases 19” x 36” This was the nearest match I could find and they were a few cm bigger, but are perfect. They quality is good and they wash up well 😀 They are a little darker pink than shown in the pictures”

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Posted 5 years ago

“Lovely slubby linen, and love the mossy green colour. Good service and delivery.”

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Posted 5 years ago

“very pleased with my sheets received very quickly would def use again”

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Posted 5 years ago

“I absolutely love my bedsheets! Very expensive but honestly worth every penny! The only trouble is now I want another set!!!”

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Posted 5 years ago

“Excellent. My beautiful fresh new sateen sheet arrived, exquisitely packaged along with a teabag of herbal tea. I would like to buy another fitted sheet from here. Service outstanding and linens too.”

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Posted 5 years ago

“Fast delivery. Nicely packaged. Quality items. Very impressed.”

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Posted 5 years ago

“Gorgeous linen, for amazing prices, will buy again.”

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Posted 5 years ago

“This was my first purchase from Secret LS. The service was excellent as is the quality of the goods. I will certainly be returning to the Store in the future.”

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Posted 5 years ago

“Really lovely cushion cover. Well made.”

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Posted 5 years ago

“This is the second time I have sent this review! The quality and comfort of the mattress topper and pillows is excellent. My only caveat is that the topper is not quite wide enough for the super-king size - two single mattresses attached by a zip fastener. Perhaps you could differentiate between the one-piece super king and the two single super king in future. Other than that it is supremely comfortable.”

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Posted 5 years ago

“Very good value linen. Washes well and I have recommended to friends.”

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Posted 5 years ago

“Service is always excellent & responsive. New patterns & colours have been a bit slow to appear. The twill sheets that I've bought in the past are excellent & very easy to maintain.”

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Posted 5 years ago

“Gorgeous sheets, lovely quality, beautiful colours. I’m so pleased with my purchase!”

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Posted 5 years ago

“So easy to order, delivery is super speedy and I love the products!”

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Posted 5 years ago

“All fabulous! Stripes look great on the bed!”

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Posted 5 years ago

“I ordered my first set of bedding and I couldn't be more pleased. It arrived within a week and was beautifully packaged. The colour is amazing (sage) and when my husband got into bed, he commented how soft the sheets were. That is high praise indeed as he never comments on anything. I can only say I will be back and would encourage others to try The Secret Linen store.”

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Posted 5 years ago

“First class service to go with the first class linen. I'm so pleased to have found this company.”

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Posted 5 years ago

“Fantastic service, quality of bedding was really nice, also deducted VAT which was nice, so will be using you guys more now xx”

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Posted 5 years ago

“Excellent as ever. We have two sets of your deliciously comfortable 100% linen and were just topping up on pillowcases. We won’t have anything but these on our bed now! Great easy to use website and fast delivery..... that is about as good as it gets!”

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Posted 5 years ago

“I absolutely love it! Glad for making this choice!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews