Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the products are exceptional, same for the customer service. I had an issue with one of my orders and it was resolved within a couple of days. I have already ordered more from the company and will no doubt continue to do so in the future.”

Helpful Report

Posted 4 years ago

“Quick delivery. Beautifully wrapped. Lovely quality bed sheet. Would definitely buy from here again. Thank you.”

Helpful Report

Posted 4 years ago

“Great service fastand efficient, and wonderful product. I'm happy to have bought an eco product too. Thanks Imogen”

Helpful Report

Posted 4 years ago

“High quality linens and great, very personal customer service. I've bought from them twice now and will do again.”

Helpful Report

Posted 4 years ago

“first class service”

Helpful Report

Posted 4 years ago

“Ordered emperor duvet cover set. Plum and natural colouring. Beautiful quality. Loved it. Delivery etc went like clockwork..”

Helpful Report

Posted 4 years ago

“Your service was fabulous and your linen is stunning. Happy Customer. And I loved your tea 😊”

Helpful Report

Posted 4 years ago

“Easy, prompt delivery, great communication. And I love my linen bedding!”

Helpful Report

Posted 4 years ago

“I was so excited to receive my parcel - so beautifully packaged together with a sachet of mint tea - my favourite (it’s the little things!!). The linen is totally divine to sleep in, and has come out really nicely after a wash and tumble dry. Would love to be able to afford to buy it all !!!”

Helpful Report

Posted 4 years ago

“The website and ordering process were very easy to negotiate. The tracking was helpful and the items arrived in good time. The quality of the items was excellent. We were really pleased.”

Helpful Report

Posted 4 years ago

“I love my curtains, thankyou so much.”

Helpful Report

Posted 4 years ago

“beautiful quality - why didn't I order these before?”

Helpful Report

Posted 4 years ago

“Good service and gorgeous linen bedsheets. Its difficult to get up...”

Helpful Report

Posted 4 years ago

“We bought a pair of linen curtains in blush pink and they’re beautiful - excellent quality and came nicely wrapped with some free tea too! Really pleased with my purchase. Thanks!”

Secret Linen Store 5 star review on 18th February 2021

Helpful Report

Posted 4 years ago

“Perfect bedding it is an investment.gets better after each wash.”

Helpful Report

Posted 4 years ago

“I love this bedding it's super soft, looks great and my room feels like a show home. Definitely want more”

Helpful Report

Posted 4 years ago

“Really impressed with the bedding and curtains we purchased - lovely quality, arrived quickly and beautifully packaged, Will definitely be buying more”

Helpful Report

Posted 4 years ago

“Fast efficient site for ordering 👍 lots of pennies to buy but very much worth every one for this luxurious linen bedding 💕👍😁 superb colours too x”

Helpful Report

Posted 4 years ago

“I rarely use the word excellent as few things truly are but it’s a damn close thing here. Delighted by the quality, gorgeous colours, availability of SQUARE pillows in those colours, simplicity of design, proper big mouthed duvet covers so you don’t have a fight to the death to get the duvet in. No need to iron but if you fancy it as I do with pillow cases ( including starching yet ) comes out fine. Reasonable prices and no snobbery. The only gripe, why no turquoise eh? So very best wishes for your continued trading in these dodgy times.”

Helpful Report

Posted 4 years ago

“Excellent quality and quick service! Definitely recommend and will buy again.”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews