Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oh I loved the products I purchased, really great quality and well made. They have also both washed extremely well. I will definitely be purchasing more!”

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Posted 5 years ago

“Excellent service and the packaging and attention to detail was fantastic. Loved the little thoughtful additions. Bedding is lovely and feels very luxurious. Would definitely buy from you guys again. Thanks 😊”

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Posted 5 years ago

“Beautiful!”

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Posted 5 years ago

“excellent all round”

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Posted 5 years ago

“The staff are very professional and helpful. It was a good experience to shop there.”

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Posted 5 years ago

“Love this bedding worth every penny 👍”

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Posted 5 years ago

“Lovely linen bedding.... excellent delivery service, all round good experience.”

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Posted 5 years ago

“Once again, supreme comfort and great service. Only a tiny tad short of excellent, as the mattress topper, made beautifully to order, is not quite the same size as the two mattresses of a super-king bed.”

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Posted 5 years ago

“I always try here first when I need bed linen. The products are lovely & very well made in Europe. Delivery is fast in environmentally friendly packaging.”

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Posted 5 years ago

“This really is the comfiest bed linen I've ever had. (I'm in my 60s so that's quite a lot...😉!). This is my 3rd set,its divine.”

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Posted 5 years ago

“I love feel and colour of flat sheet.”

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Posted 5 years ago

“I purchased a light grey washed cotton duvet cover and fitted sheet for my Daughters bed, it’s so beautiful, a perfect shade of delicate grey, and crisp and cool on these hot nights. Arrived when expected, and packaged exquisitely.”

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Posted 5 years ago

“Love the sateen cotton bedding. So nicely packed you feel care has been taken”

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Posted 5 years ago

“Very, very happy with the service. I found the website easy to negotiate, the confirmaion re the purchase clear and easy to read, the delivery was speedy and efficient - and the actual goods, Lazy Linen - absolutely gorgeous!! Recommended!”

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Posted 5 years ago

“The bed linen is beautiful and long-wearing”

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Posted 5 years ago

“Love the seersucker white duvet covers. They are been washed more regularly than normal and still look and feel good.”

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Posted 5 years ago

“I placed an order with secret linen and then needed to cancel it. They were very quick at getting back to me and canceled the order, no questions asked. I would definitely use them in the future.”

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Posted 5 years ago

“Easy to navigate website with photographs showing a true representation of the products. Even in these difficult times”

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Posted 5 years ago

“Very happy with my new linen. Great quality, personal service and sustainable packaging (which is always a welcome bonus!) this was quite an extravagant spend for me, so it was nice that the whole experience was so easy and pleasant.”

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Posted 5 years ago

“Really great quality”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews