Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service, Excellent Quality”

Helpful Report

Posted 4 years ago

“Absolutely love the linen duvet cover and pillows.The fabric drapes very comfortably and definitely improves my sleep. It also seems to help regulate my temperature at night and I find im not waking up feeling too hot as frequently.”

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Posted 4 years ago

“I love my secret linen sheets. The service is impeccable and I love receiving my bundle. I'm hoping to get another set this year :)”

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Posted 4 years ago

“Lovely linen/towels and excellent service as always. We particularly love the generous sizes of your pillowcases which makes such a difference to the comfort of them. We would love to see more coastal colours in your ranges in the super soft cotton. We have the coastal stripe which we love and the brushed cotton French blue which is great for the winter. We love the look of the 100% linen but have tried it in a couple of pillowcases and it is not soft enough for a full set for our liking, so are waiting with anticipation for some new styles to come out.”

Helpful Report

Posted 4 years ago

“Absolutely love my new linen and how beautifully it came wrapped. Also love the quick responses and delivery time. Will definitely order from Secret Linen again!”

Helpful Report

Posted 4 years ago

“Really pleased with linen duvet cover and pillows, the linen is a totally different feel to pure cotton, soft and warm during cold winter nights, and I know in the summer it keeps body cool. Although it has been prewashed I did put ours through a low temperature wash and then tumble dried on gentle programme which removed excess fluff and softened the linen. Would never go back to our 100% cotton duvet cover now. Arrived promptly and beautifully packaged and the shade of pink just right, complementing our bedroom furniture.”

Helpful Report

Posted 4 years ago

“beautiful”

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Posted 4 years ago

“I am never disappointed with my purchases!! They’re a real treat to myself!! The quality & designs are superb! My latest purchase was an addition to a bedding set I bought in 2019!! Thank you 🙏”

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Posted 4 years ago

“Beautiful linen, very helpful when I phoned with queries. Have used this company before and will definitely use again. Highly recommend.”

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Posted 4 years ago

“Absolutely love my curtains and even bought a second pair after the first one arrived. They look so classy and timeless and the fabric feels amazing. Very tempted to get some sheets and duvets now, too.”

Helpful Report

Posted 4 years ago

“a very fast and efficient service. Loved my bedlinen, will be ordering some more soon.”

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Posted 4 years ago

“Just great products delivered with a highly personal touch.”

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Posted 4 years ago

“Love my new curtains, purchased the Olive Green linen, they are slightly lighter than they appear online but a really nice colour. Quality fabric, arrived quicky and overall very imrpessed.”

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Posted 4 years ago

“Beautiful, excellent quality!”

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Posted 4 years ago

“Absolutely beautiful sheets. Warm when they need to be, but cool and breathable as well. And lovely washed-out natural colours. So pleased with them!”

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Posted 4 years ago

“Great product and speedy delivery”

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Posted 4 years ago

“Very efficient service and a fantastic product. Best bedding I have ever slept in.”

Helpful Report

Posted 4 years ago

“I noticed quality of sheets from SLS when working in a laundry catering for holiday lets. Pleased with products received and packaging etc. The sheet is superb but does need a cotton matress cover underneath to stop it sliding and coming off the corners. Thats on a memory foam mattress.”

Helpful Report

Posted 4 years ago

“The secret linen store have lovely products, well made, and not only that have outstanding customer service with a caring touch. Would recommend to anyone!”

Helpful Report

Posted 4 years ago

“Superb quality and service. Highly recommended!”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews