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SecureSpace Reviews

4.9 Rating 991 Reviews

97 %

of reviewers recommend SecureSpace

Company Reviews

4.9

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice facility and great customer service.”

Helpful Report

(SecureSpace Self Storage Rancho Penasquitos) - Posted 3 years ago

“Janelle Hayward was super helpful in renting me the space in a timely manner as well as friendly and efficient. She made The whole process a breeze. In addition, the facility is relatively new and everything appears to be very clean. I would definitely recommend this facility. Just moved my things out of storage to a new home. Once again, SecureSpace and Janelle could not have made my move out easier. Thumbs up for great service!”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Janelle was pleasant to work with and helped ensure that we understood how to access and secure our space. The facility is clean, well lit and easy to navigate.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Arranging for an covered outdoor space was a breeze. Janelle was a pleasure to deal with and handled everything like a real pro, with an added touch of friendliness.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Janelle, did great job getting us set up. It was quick and easy. She explained everything well. Great customer service!”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Janelle was awesome!!! Great place! So nice!”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Convenient location. Friendly helpful Staff. Clean and well-lit facility.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Helen and Joseph in the managers office are great to deal with, they made sure I had the right size unit for the things I was storing and made the process painless (storing furniture after a death in the family so the extra support was appreciated). Beyond having good managers the property is secure and spotless. I'm really glad I went with SecureSpace for our needs.”

Helpful Report

(SecureSpace Self Storage Clearwater) - Posted 3 years ago

“Janelle rocks! She helped me with resolving a miscommunication issue regarding the Unit size. With that being said, she made me a very happy customer.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Stacey was amazing help as I had to move at once. The price and the service was impeccable and remained so until I moved out. I would recommend them and yes I would use them again and again.”

Helpful Report

Posted 3 years ago

“I just leased my second unit. SecureSpace is clean and well organized. The signup process is easy and Janelle was proactive in calling me when I signed up and getting everything squared away and set up for me. Very good service!”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Manager Jessica is so helpful and courteous cannot thank her enough for all her continued service”

Helpful Report

(SecureSpace Self Storage Stelton-Piscataway) - Posted 3 years ago

“Janelle is a joy to work with. She is very knowledgeable and helpful.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Very, clean professional looking storage center. Front desk personnel was courteous and helpful with all questions being answered and renting of space. I would highly recommend storage place to any friend or family.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Staff was awesome and helped out”

Helpful Report

(SecureSpace Self Storage Bee Cave) - Posted 3 years ago

“I simply HAD to give a review for an angel named Janelle who works at this location. After a very tough week with hurricane Ian, she went above and beyond! I thought great customer service was dead. Not at this Secure Space and not with Jenelle. This girl deserves a raise AND a bonus. Everything went smooth but only because of her. In fact, she was extremely busy helping many different people (some not nice peeps) and she kept a smile on her face, was professional and so very kind….the best part! . The facility is fairly new and looks great. I have rented storage units for over 20 years and this is one of the finest. Thank you! Keep up the great work, Janelle. You are a gem!”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“Very good customer service.”

Helpful Report

(SecureSpace Self Storage Stelton-Piscataway) - Posted 3 years ago

“Janelle explained all the options, and provided great service.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 3 years ago

“So far it’s been great. Jess was very friendly and explained everything when signing up. Had no issues. Will update if anything changes.”

Helpful Report

(SecureSpace Self Storage Stelton-Piscataway) - Posted 3 years ago

“Stacie was very helpful, was very detailed about storage unit and very honest. The facility looks decent and secure”

Helpful Report

(SecureSpace Self Storage Lanham) - Posted 3 years ago

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SecureSpace is rated 4.9 based on 991 reviews