SecureSpace Reviews

Name: SecureSpace
Rating: 4.88

4.9 Rating 991 Reviews

97 %

of reviewers recommend SecureSpace

Company Reviews

Metrics

4.9

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

SecureSpace 5 star review on 17th April 2025

Kevin+Gleeson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service helpful desk”

Helpful Report

(Berkeley%2C+94705) - Posted 2 days ago

“All 3 of staff that we met 2 females and 1 male all of them were really friendly and helpful. It was the best experience from renting a storage. Other places we had horrible experience but this one made us smile. Thank you all of you being there”

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(Tacoma%2C+98445) - Posted 1 week ago

“Jackie was really helpful over the phone!”

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(San+Jose%2C+95123) - Posted 2 weeks ago

“This was my first time renting a storage unit and the whole process was simple and fast. The building is completely secure. I wish I had rented a unit years ago.”

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(San+Jose%2C+95123) - Posted 2 weeks ago

“The two at the front desk were very helpful in assisting me. I didn’t catch their names but I think the man was in training, he did a great job!!”

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(Tacoma%2C+98445) - Posted 2 weeks ago

“Thank you, Safak and SecureSpace. Signed up and prepaid for my climate controlled storage space. Safak was very friendly, helpful, organized and efficient. Very much appreciate the great service and helping instruct me on how to proceed. Much appreciated!”

Helpful Report

(Palm+Springs%2C+92262) - Posted 2 weeks ago

“The lady who completed the rental documents was fantastic! Very competent and reviewed all facts with me so no surprises. I would highly recommend this place to everyone.”

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(Richmond%2C+94801) - Posted 2 weeks ago

“This review is for the SecurieSpace located at 1635 Stelton Road in Piscataway. Both Bianca & Jessica are very helpful, very knowledgeable and very thorough when customers are checking in as new or needing help as a current customer. Keep up the good work, ladies.”

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(Piscataway%2C+08854) - Posted 3 weeks ago

“Very nice and well organized storage space. Would love to mention Julius is helpful and professional. He provided me all the information I needed to know. I could tell he enjoys his job.”

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(New+York%2C+10128) - Posted 3 weeks ago

“Great staff! Would highly recommend”

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(Tacoma%2C+98445) - Posted 4 weeks ago

“Honestly, the space was fine but the staff was very rude. The store manager raven took upon herself to “close” the front office during regular buisness hours when the only way to check out a cart is to go through the front desk. Upon leaving her office, she accidentally locked her self out and proceeded to throw a tantrum cussing and screaming in anger. It was extremely unprofessional and I will never rent from this place ever again.”

Helpful Report

(Los+Angeles%2C+90021) - Posted 1 month ago

“Cody with Secure Space helped me easily reserve and book the storage I needed and answered all of my questions”

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(Berkeley%2C+94705) - Posted 1 month ago

“Awesome customer service. Fast and friendly. The customer service guy Cody who set me up was professional and friendly! The facility is also new and very clean.”

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(Surprise%2C+85379) - Posted 1 month ago

“Centrally located for my needs. Affordable pricing . Easy terms. Overall positive experience Shayleen handling my initial phone inquiries was outstanding. Professional, helpful and made the process easy and understandable Kimberly in the Sweetwater and Litchfield office was very thorough and efficient. She further made my leasing experience easy and convenient. I will highly recommend this team to solve any and all my associates storage needs.”

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(Surprise%2C+85379) - Posted 1 month ago

“Great service!!!!”

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(Tacoma%2C+98445) - Posted 1 month ago

“It was a pleasure to talk to Vic. He answered all my questions and we were able to set everything up right away. Convenient location and great service! Can’t ask for more.”

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(Berkeley%2C+94705) - Posted 1 month ago

“I was treaded like shit by staff. Even though I paid months in advance. They revoked a lease that was never signed because she failed to do her job! DONT STORE YOUR STUFF HERE! Ballard location.”

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(Seattle%2C+98107) - Posted 1 month ago

“Mike was awesome! He walked us through our options with a lot of patience.”

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(San+Jose%2C+95123) - Posted 1 month ago

“Kim is great, she is the only reason we went with this place. The price online changed during my reservation process- I didn't care for that; it would say one price then change once I clicked on it. Tried repeatedly.”

Helpful Report

(Surprise%2C+85379) - Posted 1 month ago

“Manager was extremely helpful when we first arrived. She had excellent knowledge about her storage facility. She promptly answered any questions we had. The promotion of 50% off first month was an excellent incentive. The storage unit was very clean and moisture free. I am highly impressed overall with the facility.”

Helpful Report

(Tacoma%2C+98445) - Posted 1 month ago

SecureSpace is rated 4.9 based on 991 reviews