Selfridges Reviews

Name: Selfridges
Address: 400 Oxford Street, London
Rating: 1.99

2.0 Rating 276 Reviews

24 %

of reviewers recommend Selfridges

About Selfridges:

Selfridges has all the latest designer collections, must-have toys gifts for all the family. Selfridges London is a national institution with the most famous shop windows in the world. The Manchester and Birmingham stores bring the same creative customer experience and now Selfridges.com is positioned to create some magic online.Across every single department, from food to fashion, home to beauty, Selfridges sets the standard for up-to-the-minute style, lasting quality and exceptional customer service, all with a dose of creativity, wit and flair.

Visit Website

Phone:

0800 123 400

Location:

400 Oxford Street
London
W1A 1AB

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Selfridges 1 star review on 28th October 2024

Anonymous

Selfridges 1 star review on 20th December 2021

Amanda

Selfridges 1 star review on 5th March 2021

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last week after walking off a dreadful promo job in oxford street ..tired having left Brighton at 4 am with zero sleep ...and then horrendous realisation of being signed up to ride a wobbly rickshaw around Oxford street in the heat and traffic Part of a Clinique launch ...I removed myself and sought refuge in Selfridges an oasis of luxury in middle of mayhem I had a gorgeous pastry and coffee inthe foodhall where the lovely staff let me charge my phone ..then wondered off to find the ladies loo in LGF on my way back I looked longingly at the beautiful bottles on Geurlain parfumerie ....knowing I had just lost work and money explained to the charming sales advisor my situation that I wasn't in the buying sort of mood he whisked me over to Guerlain make up section where his colleague gave me a gorgeous makeover to cheer me up ...I thenfelt ready to buy some delious macaroons and lunch...before facing Oxford street the heat and journey home ...I was so touched by the loveliness of the staff I encountered that day ...I'm originally from london and it makes me so proud to find this sort of customer service ...still exists ...thank you Selfridges 🙏💓🦄”

Helpful Report

Posted 6 years ago

“My online return was processed smoothly and fast, they communicated regularly and were proactive in answering my queries , I would definitely shop with them again .”

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Posted 6 years ago

“I got what I wanted, which was the Huda Beauty eye shadow palette, usually it's out of stock on every other website, until I came across Selfridges.”

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Posted 7 years ago

“My delivery came within 2 days...nicely packaged...and kept me up to date on the location of my order too...thanks”

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Posted 7 years ago

“Only ordered the huda beauty foundation yesterday, and arrived today (as I paid extra) lovely packaged up etc, will definitely use in the future🙌🏼”

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Posted 7 years ago

“The customer service is superb,nothing is to much trouble as well as the brilliant after sales service”

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Posted 7 years ago

“reat product selection”

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Posted 7 years ago

“Really good service and package presentation”

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Posted 7 years ago

“They always have the best authentic products of different designers.i have been shopping in selfridges for more than a decade And I have always been satisfied with my purchases”

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Posted 7 years ago

“Selfridges offered me a service beyond any other retailer. I purchased a current year LG tv at less than half price and it was delivered to my house within 3days. Other retailers could not match their price or their delivery.”

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Posted 7 years ago

“Not one problem with Selfridges, ordered online, got item on time, Highlands of Scotland, Tracked all the way , Royal Mail”

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Posted 7 years ago

“My daughter and myself Where at London on monday And visited a few stores. But it wasent untill Tuesday We called at Selfridges. As soon as we walked in It was like we where in the magic christmas wonderland Tradional CHRISMAS trimmings for sale ..and displaying the store. The windows are a pleasure to see..the merchandise a pleasure to touch. No other store in London Can hold a candle to your store I adore CHRISMAS and can not always find.the baubles I like You indeed had more than I could buy.. Your reindeers..the polar bears Wonderful touch for the children .. We might not have been your wealthiest customers. But we where among the happiest Happy christmas”

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Posted 7 years ago

“Excellent customer service good product knowledge helpful and polite”

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Posted 7 years ago

“Great service and range of products!”

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Posted 7 years ago

“Excellent service, helpful staff. Really happy with the service.”

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Posted 7 years ago

“I just love all there products”

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Posted 7 years ago

“We wanted to buy something for our daughters birthday present, as a surprise. We spoke to two members of staff in the Cartier Room and found them extremely helpful, polite and engaging. They made our daughters 21st birthday very memorable and very special. Thank you Scott and Sana”

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Posted 7 years ago

“Fast, easy and amazing service.”

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Posted 7 years ago

“Very efficient and responsive”

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Posted 7 years ago

“Hi We have shopped at Selfridges in Birmingham many times and always visit their Krispy Creme shop. We are always treated as friends, and Jo B and Ian who work front of house are just the best ambassadors a company could wish for. Please would you pass on our thanks to them and their managers. Thank you Dodge & Saffron Ferguson”

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Posted 7 years ago

Selfridges is rated 2.0 based on 276 reviews