Selfridges Reviews

Name: Selfridges
Address: 400 Oxford Street, London
Rating: 1.99

2.0 Rating 276 Reviews

24 %

of reviewers recommend Selfridges

About Selfridges:

Selfridges has all the latest designer collections, must-have toys gifts for all the family. Selfridges London is a national institution with the most famous shop windows in the world. The Manchester and Birmingham stores bring the same creative customer experience and now Selfridges.com is positioned to create some magic online.Across every single department, from food to fashion, home to beauty, Selfridges sets the standard for up-to-the-minute style, lasting quality and exceptional customer service, all with a dose of creativity, wit and flair.

Visit Website

Phone:

0800 123 400

Location:

400 Oxford Street
London
W1A 1AB

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Selfridges 1 star review on 28th October 2024

Anonymous

Selfridges 1 star review on 20th December 2021

Amanda

Selfridges 1 star review on 5th March 2021

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely excellent service. Only £10 for 12 months of next day delivery. Ordered lots of Christmas present treats and food for present. Suprised that a lot of my items were actually cheaper than the supermarkets! Definitely worth a browse at the food and drinks at Christmas time.”

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Posted 4 months ago

“This is a review for Sebastian at the Dior perfume counter. I had the best fragrance shopping experience, he went above and beyond, his customer service was exemplary. If he's selling, I'm buying. Thank you Sebastian for making my experience so memorable”

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Posted 9 months ago

“Excellent customer service by Karen and Samantha in the hair products area. Bought Ghd curler. Karen was amazing demonstrated use of product on my daughters hair, advised re heat protection to use.”

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Posted 11 months ago

“Gorgeous products, quick delivery, love shopping here at Selfridges!”

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Posted 1 year ago

“I was served today by Justyna in selfridge in Trafford centre I can’t thank her enough for her patience and advice in helping with an outfit for a wedding outstanding”

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Posted 3 years ago

“My goddaughter was looking for a belt for a dress to wear that evening and Jeanne Paule from Claudie Pierlot could not have been more helpful. She understood and found her exactly what she needed. Very grateful to her finding it at such short notice.”

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Posted 3 years ago

“I just wanted to say that I’ve been using creme de la mer products for years from selfridges . The lady that assisted me on the counter called Tracey was brilliant . I needed some advice about skin care and she was able to help without any pressure and I purchased what I needed . Excellent customer service !!”

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Posted 3 years ago

“REALLY GOOD SEVICE WHEN BEING SERVED FOR FRAGRANCE BY INAYA.”

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Posted 4 years ago

“I called Selfridges customer services today and spoke with Kirby. She was extremely helpful and patient and helped resolve by problem. Many thanks!!”

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Posted 4 years ago

“Lady in Manchester traffprd centre selfridges Italian girl wonderful 👏 service Absolutely different class then other girls i meet i the last years well done”

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Posted 4 years ago

“Great experience with the buy, delivery. The app could be improved a tad with the responsiveness. When you click on a product and refreshes to another page, it takes sometime. Overall 5 stars ⭐️ Customer experience.”

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Posted 4 years ago

“Staff are polite and the quality you get for your money is excellent. They gift wrapped my order really well and it was delivered to my house very shortly after (1 day). Would highly recommend!!”

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Posted 5 years ago

“I could not thank enough to the Selfridges Yves Saint Lauren manager and make up artist Marcelo. He is a true star! Dovile”

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Posted 5 years ago

“I really had a very good expearance in Selfridges very helpful staffs😊”

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Posted 5 years ago

“Just wanted to say how impressed I was with the Clinique consultant at The Trafford Centre. Charlene was really pleasant and friendly with my sister-in-law and with me. She gave us good advice on make-up products and tips on how to apply make-up. We had a very enjoyable experience and will definitely return to the store.”

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Posted 6 years ago

“Excellent range and surprisingly good service Yes sometimes people can be overly sensitive and “posh” but to be honest that’s what I like about Selfrdiges... riffraff out”

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Posted 6 years ago

“Fantastic customer service after a problem with my Fitbit ... can’t rate them highly enough.”

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Posted 6 years ago

“I often purchase perfume as a gift for a very close friend. Totally excellent service, range and even love the packaging. Even if you do not get a giftwrap it stills has Selfridge's in the box. Nice touch.”

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Posted 6 years ago

“Ordered a beautiful Ted Baker dress on Black Friday. Received it within 5 days. Delighted with the service.”

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Posted 6 years ago

“Very good on line shopping, fast delivery”

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Posted 6 years ago

Selfridges is rated 2.0 based on 276 reviews