“AVOID - THIS IS A SCAM - THEY STEAL YOUR PHONES. SENT 4 FAMILY PHONES OVER A MONTH AGO. THEY ACKNOWLEDGE GIVING A VASTLY REDUCED VALUATION DUE TO IMAGINARY SCRATCHES & DAMAGE SO YOU REQUEST THEY RETURN THE PHONE & THEN NOTHING. NO PHONE NUMBER TO CONTACT. THEY JUST STEAL YOUR PHONES. NO RESPONSE FOR A MONTH. AM IN THE MIDDLE ORF REPORTING TO TRADING STANDARDS. PLEASE AVOID .....”
“Awful company offered me £110 for my iPhone 7 sent it off end of March fri then then to offer me £15 I declined the offer and have still not had my phone returned. Can not get in contact as they are no replying to my emails.”
“I received a very good offer of £130 for my iPhone 7 128gb from Selltechforcash.com and sent it off on 07/03/20. On 11/03/20 i received an email revaluing my phone to£49.98 due to 'Heavy scratching to screen. Device has scratches to chassis' which i did not agree with as i had checked my phone very carefully against the condition criteria stated before sending it so i rejected this revised valuation that same day. On 18/03/20 i chased the return of my mobile and received an emailed response on 19/03/20 advising that Returns can take up to 14 days, with an additional 3 business days to arrive once dispatched. Chased again on 27/03/20 and on 01,02 and 03/04/20 and finally received a response on 05/04/20 telling me that my phone was dispatched on 31/03/20 and that Royal Mail require 10 days before an item can be considered lost in transit but no proof of postage or tracking details were provided ............ doesn't feel like i'm going to see my phone again. Very poor service, i would not use again, there are far better and more reliable companies out there.
Update 26/04 - still no phone. They say they have returned by Royal Mail but have failed to provide proof of postage or a tracking number. A COMPLETE SCAM! i have today reported selltechforcash.com on the Action Fraud website.
Update 03/05 - still no phone and selltechforcash.com keep blocking mine and the other numerous negative Trustpilot reviews
Update 07/05 - issued a County Court Claim via the Online Service and amazingly i get a response from selltechforcash.com (first time since 11/04) and even more amazingly the the phone has just been returned to them by Royal Mail and they have sent it to me with a tracking number! Their conduct is extremely disappointing especially their tactic to block the many negative reviews. I now await the phone and payment of the £25 Court Fee!”
“Absolute con artists. They should look in a mirror and hold their heads in shame. The usual scum trying to rip off those who still feel there might be an ounce of trust and honesty left in this world. I'm reporting to the Police too and suggest you do.”
“I wish I had read the reviews before I used this company. Do Not Use. You will not get your phone back!
I rejected the quote I received as my phone in mint condition and not as they described. This was on the 11th March and I have still NOT received my phone back. After repeat emails I am still no wiser as to if i will ever see my phone again.”
“Having had a very bad experience with this company and unable to contact them I have decided to reveal all about them to assist all of you here on Trustpilot to understand who they are, where they are and what the scam is.
“THIS COMPANY ARE CON ARTISTS! Literally had my phone text to say they received it and then now not sending any payment after emailing constantly no reply. How are they getting away with this any ideas to help report would be much appreciated?”
“Im only giving them one star - If there was a square that had a zero in it then that would be the square I'd press. I sent my phone to them, declined their offer and requested my phone, cable, plug and box back but as yet still have not received it. They keep moving the goalpost - they have had my phone for over 2 weeks. I am now speaking with my lawyer and the ombudsman to find out my rights. DO NOT USE THIS COMPANY THEY ARE FRAUDS. They are an absolute disgrace.”
“Thieves. Sent my phone off in great condition, stayed £80 then emailed me saying it had scratches, needed a new battery and offered £57. Asked for it to be returned, took almost 14 days and they sent it back with pressure marks on the screen, missing both screws from the bottom of the phone and no box or charger leads that I sent it with. Complete cowboys and terrible customer service. Now consulting legal advice against them.”
“I sent them my iphone 7 brand new for sale.They received and after several emails confirmed that it was being looked at by experts n they will get back within1 day.No response yet..20 days have passed. No way to contact except emails to which no response.PleaseI have not been paid. can someone help as to what should I do next. They are frauds”
“Don’t waste your time dealing with this company. They will accept your phone but you will never received quoted amount (in’y case any payment). They don’t reply to emails and when they do pass you on between teams who never reply.”
“We sent off 2 phone over 5 weeks ago both quoted £100 for each device. One was paid out just before Xmas at £76 the other today at just £25. I've sent god knows how many emails and after payment today I did receive an email apologising in how long it’s taken. You will get your money just persist with the emails.”
“do not do not use this company. they are a total scam and I wish I had checked them out before sending my iphone7 to them. I have never received the cash and they do not answer emails after the initial we have received email. They actually sent one more saying they did not receive my bank details! Which they had. Please do not fall for this like I did.”