SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything started ok, but since I picked the car up over two weeks ago things have gone downhill. I have had to purchase a new phone and sign a contract, which I did not have previously, to enable me to use hand free Bluetooth connection. I am still waiting for someone to ring me back as to when I will receive the booklet on how to operate the Sat Nav. I have made a number of requests, people are going to ring me back or deal with it. Maybe this review will have the desired effect? The pre-delivery inspection was not dated at all and neither the booklet on the operation of the Sat Nav or Media Player was noted as missing. I will be pleased to have a response to this comment. Before collecting the car the figure below would have 10 but sadly now only 5.”

Helpful Report

(Middlesbrough) - Posted 7 years ago

“Fantastic service. The car was in prestine condition and the service from the SG Petch team was very good too. I will never buy a car from anywhere else.”

Helpful Report

(York) - Posted 7 years ago

“We bought a used Fiat 500 at SG Petch York a couple of weeks ago. The experience was excellent in every respect and our saleman, Dan, was ultra helpful and professional. The service we recieved at SG Petch was superior to any we have experinced while buying a car. Our last purchases were from Mini and Mercedes Benz and SG Petch far exceeded those dealerships, even though this was for a small cheap car with limited margin.”

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(York) - Posted 7 years ago

“Brilliant service from everyone here would definitely recommend”

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(Durham) - Posted 7 years ago

“Quality service always received from S G Petch Only issue was some rust patches on my car , resulting in two new doors being fitted During this time I was given a courtesy car”

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(Middlesbrough) - Posted 7 years ago

“I recently bought a brand new Mazda CX-5 from the Durham branch of SG Petch and had excellent service from start to finish. My sales advisor Victoria was very friendly, helpful and patient with me when I had additional questions or asked for clarification about aspects of the vehicle. She and her manager made a real effort to offer me a very competitive price on the car and a fair part-exchange value on my previous vehicle. I would happily recommend them to friends, family and colleagues who were considering purchasing a Mazda.”

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(Durham) - Posted 7 years ago

“Lovely car nice staff”

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(Durham) - Posted 7 years ago

“Amazing sales service, the two people taking care of me were excellent also a very good after sales service. Just perfect. Many thanks”

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(Durham) - Posted 7 years ago

“Second time i have delt with S.G.Petch pleased both times and impressed with Gary Maughan very good and helpfull salesman definatly promote S.G.Petch Well Done”

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(Middlesbrough) - Posted 7 years ago

“Excellent customer service and attention to the customer needs provided. Everything about the car and service plan was explained in great detail which made the whole purchase easy and enjoyable.”

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(Durham) - Posted 7 years ago

“FAIR, EASY TO DEAL WITH AND EXCELLENT COMMUNICATION.”

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(York) - Posted 7 years ago

“I've bought a lot of cars over the years and my experience dealing with Nick Nickleson at York was one of the easiest I have ever done , I Told him what I wanted he showed me the car ,he was knowledgeable ,courteous and didn't try to blind me with science or sell me something I didn't need or want . He is a good ambassador for both S.G.Petch and for Motability.”

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(York) - Posted 7 years ago

“Always been satisfied Good customer service”

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(Durham) - Posted 7 years ago

“Helpful, courteous,detailed and pleasant .”

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(Durham) - Posted 7 years ago

“Excellent service pleased with my new car.”

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(Darlington) - Posted 7 years ago

“Great customer service, Chris Dunwell our sales man was excellent listened to what we wanted and helped us get the best deal 10/10 miles”

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(Durham) - Posted 7 years ago

“From the moment I entered the dealership to taking ownership of the new kia it was just a great experience, excellent service and communication, friendly and helpful staff to assist with all my enquiries. I would highly recommend them to anyone and everyone, keep up the good work!”

Helpful Report

(York) - Posted 7 years ago

“Thank you to Mr A Copeland who made us welcome to look round your showroom and brought our car from Middlesbrough show room to let us look at it we were so happy with it and of course the way we were looked after thank you Mr W Ward”

Helpful Report

(Durham) - Posted 7 years ago

“From just looking for a car to buying a new car George Hope was helpful and patient helping me through the paper work.”

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(York) - Posted 7 years ago

“When looking for a new car we visited numerous dealerships in the Durham city area. There were two that gave us the best service and S.G. Petch was one. The Mazda sales person was welcoming (and not pushy), was able to answer all questions and nothing was a trouble. We really received personal attention. When our new vehicle did not arrive on time we were given a loan car at no cost and no restrictions. In short we received first class service.”

Helpful Report

(Durham) - Posted 7 years ago

SG Petch is rated 4.8 based on 5,373 reviews