SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful service from the salesman Tony Hill . He found us just what we were looking for .”

Helpful Report

(Middlesbrough) - Posted 8 years ago

“Friendly staff, good service.”

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(York) - Posted 8 years ago

“SG Petch York have just sold us a very good second hand car without us feeling pressured. This is our second purchase from SG Petch. We have found the sales team, after sales and service staff are all very pleasant and easyto deal with.”

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(York) - Posted 8 years ago

“The car we bought was used and had a couple of issues which they promptly resolved.”

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(York) - Posted 8 years ago

“Really helpful and made buying a car stress free. From start to finish there were no hassles whatsoever.”

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(Darlington) - Posted 8 years ago

“The sales advisor was excellent Sophie Gilmour she made buying easy she was very informative nothing was any trouble I had a couple of test drives and she recommend the colour. amazing service compared to other dealers who I found pushy.”

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(Middlesbrough) - Posted 8 years ago

“Very happy with service, very polite and NOT pushy, got the car we wanted and at a good price”

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(Darlington) - Posted 8 years ago

“Genuine, helpful and re assuring...nothing was too much trouble.”

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(York) - Posted 8 years ago

“Staff are very friendly, very courteous and very professional. It is a very friendly atmosphere and has a personal touch. They are just like a family business. I would recommend skippers lane branch to anyone. I have never dealt with other branches.”

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(Middlesbrough) - Posted 8 years ago

“Chris the salesman was excellent”

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(Durham) - Posted 8 years ago

“Very professional; much better deal than was offered online”

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(Richmond) - Posted 8 years ago

“They provided a very good service & were very helpful.”

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(Durham) - Posted 8 years ago

“This a great place to find a second hand car I have recently purchased a Ford Focus from SG Petch. The service from the very friendly, courteous and knowledgeable team was great. I am so pleased with the car and I checked out others on line and this one came out the cheapest. I felt very relaxed during my visits and was given sound advice.”

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(York) - Posted 8 years ago

“Gave me a very good deal on a new car. Also gave me the opportunity to delay collection due to the snow.”

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(Middlesbrough) - Posted 8 years ago

“Simple process from start to finish. Joseph polite and informative throughout. Only hitch came with poor weather which can't be placed at dealers door. Would recommend.”

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(Richmond) - Posted 8 years ago

“Very satisfied with the sales service provided. Suitable price agreed without any great difficulty. Turn around of vehicles quick and efficient. After sales service looking to be very good A very satisfied customer of old.”

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(Durham) - Posted 8 years ago

“Lewis, the Sales Advisor, gave us very helpful advice and was attentive to our needs.”

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(Durham) - Posted 8 years ago

“Georgia was very pleasant and very efficient when we asked questions was knowledgeable and told us everything we needed to know we were more than satisfied with the sevice”

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(Durham) - Posted 8 years ago

“We have purchased a number of new Hyundai vehicles from SG Petch at Darlington over quite a few years and the fact that we have returned to them again and again testifies to our satisfaction as to how we are treated by them. Over the years of using SG Petch at Hyundai Darlington we have dealt with the same salesperson, that being Steve Kennedy. We have found him to be knowledgeable , trustworthy and fair in negotiation. Steve has always been a friendly and helpful person to deal with, making you feel that the transaction is tailored to your personal requirements and situation. We have never been pressurised into thinking that we need a more expensive vehicle or unnecessary additional options fitted to our purchase. After purchase service has been very good and all the staff we have dealt with at S G Petch have left us feeling satisfied that any work carried out has been performed efficiently and has been generally good vale for money. SG Petch Hyundai at Darlington make their customers feel confident that they are there to help should they be needed.”

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(Darlington) - Posted 8 years ago

“This is the second time I have bought a car from the Richmond branch, and as far as customer service goes, I really cant fault the staff. I had absolutely no intention of buying a new car, but because I was offered a very good deal on my 2 year old vehicle, after an hour and a coffee I walked out with a brand new Kia Stonic. That says a lot for the persuasiveness of Oliver and Les, or a lot about the fact that I may be a push-over!!! I am delighted with my car, the back-up is good, the reception staff lovely, friendly and helpful, and the few dealings with the Service section that I have had consolidates the fact that as a Customer, you are valued, looked after, and you know that if you do have any problems, they will be dealt with efficiently and quickly. The only fault Oliver, where was the bouquet of flowers for my Sister?!!!!!!! You will not get another sale if that is missing next time!!”

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(Richmond) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews