SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from Tony, looked after us brilliantly, made sure I could collect the car same day, explained everything perfectly”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thanks for leaving us a review Carol and we hope you enjoy your new car.

Posted 4 years ago

“Ryan Robertson was so helpful and professional throughout our buying experience. Everything was processed smoothly and we are thoroughly enjoying our new Mazda CX-5”

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(Darlington) - Posted 4 years ago

That is great to hear Kyle. Thank you for taking the time to leave a review.

Posted 4 years ago

“I found the staff at SGPETCH very pleasant and knowledgeable.”

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(Durham) - Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“Friendly and Efficient staff.”

SG Petch 5 star review on 12th July 2021

Helpful Report

(Durham) - Posted 4 years ago

Thanks for leaving us a review Shannon, we hope you enjoy your new car.

Posted 4 years ago

“Very impressed with SG Petch. Recently purchased a used Alfa Giulia. The whole process was straightforward and the Sales Executive Peter was great and always in constant contact answering any queries i had along the way. Would highly recommend using this dealer.”

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(York) - Posted 4 years ago

That is great to hear James, Thanks for leaving us a review.

Posted 4 years ago

“Fab service from SG Petch, friendly staff and no pressure sales.”

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(York) - Posted 4 years ago

Thanks for leaving us a review Sue.

Posted 4 years ago

“Everything was handled very professionally, car was as described, perfect hand over, more than happy with the customer service received from James”

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(York) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“Les was excellent in helping me with the purchase of my Kia Xceed. Top class service thank you.”

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(Richmond) - Posted 4 years ago

That is great to hear Peter, Thanks for leaving a review.

Posted 4 years ago

“Andy couldn't have done more for me when I bought my car. Top service!”

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(South Bank) - Posted 4 years ago

That is great to hear Jenny, Thanks for your review.

Posted 4 years ago

“SG Petch had the exact car I'd been looking for. The sales advisor Adam was so helpful giving me initial advice, right through to making my purchase. I found the general prices at SG Petch very competitive for the type of car I was looking for. I had no trouble booking a test drive under the current Covid 19 guidance, which helped me decide on my purchase. The Hyundai Tucson I bought was ready on time as advised by Adam, and to an extremely high standard. I would definitely recommend SG Petch for price, choice and general standard of service from the Durham sales team.”

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(Durham) - Posted 4 years ago

Thanks for leaving us a review Thomas.

Posted 4 years ago

“Dealt with Kevin buying our sportage,great bloke,didn’t come out with typical car salesmen speeches, just listened to our needs and got car sorted. (Apart from mats lol ) Highly recommend petch and when looking in future will be back.”

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Posted 4 years ago

Thanks for leaving us a review Richard.

Posted 4 years ago

“Really pleased with the good customer service from Dan. Thank you.”

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(York) - Posted 4 years ago

Thanks for leaving us a review Jill.

Posted 4 years ago

“Easy , comfortable and pleasant. Car salesman Alan Copeland made the whole experience a good one for us with his knowledge and expertise. Thankyou.”

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(Durham) - Posted 4 years ago

That is brilliant to hear Geoffrey, Thanks for leaving us a review.

Posted 4 years ago

“Great customer service from sales team ( Tony ). Did everything for me to do with road tax, from both cars. Would very much recommend your company to everyone. Thank you very much”

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(Middlesbrough) - Posted 4 years ago

That is great to hear Robert! Thanks for taking the time to leave us a review.

Posted 4 years ago

“Good and friendly service”

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(York) - Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“Bought a second hand seat Ibiza from sg petch Was put under no pressure to buy give me as much time as I needed Done my research and the car was value for money Came with 1 years warranty and 1 years r.a.c at no extra cost Over the years this is the 3rd car we have bought from dealership Very happy with sg petch”

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(Durham) - Posted 4 years ago

Hi Geoff, Thanks for taking the time to leave us a review and your continued custom.

Posted 4 years ago

“Very happing with the service”

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(Durham) - Posted 4 years ago

Thanks for leaving us a review Nathan.

Posted 4 years ago

“This is the second time that I have purchased a car from SG Petch and on both occasions I have been very satisfied with the level of service that I have received - this applies to both the reception staff and sales team.”

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(York) - Posted 4 years ago

Thats great to hear Susan, Thanks for leaving us a review and your continued custom.

Posted 4 years ago

“From choosing the car we liked to picking our car up we were very satisfied with the way we were looked after”

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(Sunderland) - Posted 4 years ago

Thanks for taking the time to leave us a review Joan.

Posted 4 years ago

“A very welcoming environment, with pleasant and knowledgeable people available to help and guide you through the buying process. The showroom is well laid out and has a range of cars to view. Arranging a test drive was very straightforward.”

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(York) - Posted 4 years ago

That is great to hear Malcolm. Thanks for leaving us a review.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,373 reviews