SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service, attentive and helpful but not pushy. Will definitely use again.”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“Sg petch got me out of a car I could no longer afford and into one that's was much more affordable, all the staff were very polite and helpful”

SG Petch 5 star review on 15th March 2017

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(York) - Posted 9 years ago

“Having been a customer of SG Petch for a number of years for vehicle purchase, servicing and MOTs I know quite a few of the staff and always receive a good level of service therefore when wishing to make another purchase it is the first place I go to. The latest purchase was straight forward and pleasurable.”

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(Darlington) - Posted 9 years ago

“Great service, a fair price and great customer service that goes beyond the purchase stage. Always felt valued as a customer - the best dealership I've experienced. The car is great as well!”

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(Durham) - Posted 9 years ago

“Everything went well even when some small faults were found they were sorted quickly. Would use Petch again,very good.”

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(Darlington) - Posted 9 years ago

“We were treated in a very friendly way and with respect by all staff would recommend SG Petch to anyone wanting to purchase a car”

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(Durham) - Posted 9 years ago

“Extremely helpful and courteous, very encouraging about my changing to an automatic drive. Was very satisfied with my previous Hyundai i20 hope to have same service from my new i10.”

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(Middlesbrough) - Posted 9 years ago

“Clean fresh premises. With no exception ,staff from reception to head of sales were efficient and effective. There was no hard sell. Questions were answered in a pleasant manner. Nothing seemed too much trouble, WELL DONE.”

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(Middlesbrough) - Posted 9 years ago

“I have dealt with SG Petch for 10 years. I have always found them to be helpful, friendly, efficient and trustworthy. Particularly George Hope and the financial team.”

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(York) - Posted 9 years ago

“great service, car perfect for my needs”

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(Durham) - Posted 9 years ago

“Mike made the whole process an enjoyable experience. With no pressure and everything was well explained. The follow up call was a nice touch to ensure we had no problems.”

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(York) - Posted 9 years ago

“I hadn't considered a Seat before as a car and my gym instructor talked to me about his Seat , sat me in it and basically told me how great it was. Go see Matthew Newell he said. I had a list of different cars I wanted to test drive already , juke, BMW, mini .. they left me with something missing - not that wow factor after driving them. Decided to follow my gym instructors advice , why not!! Went to specifically to see Matthew , he was friendly with the right personal approach - not pushy but supportive , listened and advised. I took a FR Ibiza out , 'oh my' amazing inside, drive and it just felt so right. Beautiful responsive drive. I ordered my new one there and then , and I have had it about 4 weeks now. I still squeal with delight at it as much as the first day I got my car. I didn't enjoy driving long distances before - now I do. My gym instructor had suggested I go to Seat , but Matthew clinched it with his great down to earth approach , nothing was a problem ... I would recommend SGPetch Seat and Matthew to my friends and family no hesitation. The car , what can I say ... it speaks for itself .. fab !”

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(Durham) - Posted 9 years ago

“The staff at SG Petch are always polite and helpful, especially Mike Whitaker who recently helped when I was changing my car for another.”

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(York) - Posted 9 years ago

“No hard sell, just nice people who were happy to help.”

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(Middlesbrough) - Posted 9 years ago

“Good speedy ,courteous service.”

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(York) - Posted 9 years ago

“I purchased a Seat Leon demonstrator Graeme King the sales person looked after me very well, the car is in perfect order and a delight to drive”

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(Durham) - Posted 9 years ago

“Alan was very efficient and organised. He was welcoming and friendly and always made us feel at ease with no pressure. Very good knowledge of Mazda cars. Would definitely recommend.”

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(Durham) - Posted 9 years ago

“Good customer service from all staff including motability sales person Chris Phillips very friendly”

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(Durham) - Posted 9 years ago

“I was attended by Kevin, who presented himself professionally with excellent knowledge of car models on sale. Excellent interpersonal skills, and took into considerations of my needs in such a manner that made the whole purchase process easy. I was very pleased with the service l got in overall and would certainly recommend SG Petch as the best Kia Dealer one could deal with. Thank you so much for everything and happy to be a Kia driver.”

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(York) - Posted 9 years ago

“Polite and not pushy”

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(York) - Posted 9 years ago

SG Petch is rated 4.8 based on 5,373 reviews