SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from purchasing to collecting the new car”

Helpful Report

(Durham) - Posted 2 years ago

Hi Jon, Thank you for taking the time to leave us a review, it is great to know you had an excellent service.

Posted 2 years ago

“superb and straight forward transaction and i had great communication from ricky at sg petch york depot....the car selling industry could learn a lot from how sg petch operate! very pleased indeed”

Helpful Report

(York) - Posted 2 years ago

Hi Lee, Thank you for your review, we really appreciate you taking the time. We are pleased you were happy with the service you received.

Posted 2 years ago

“From choosing the car I wanted & a long wait for it nothing g to do with sg petch I was kept in the loop about the progress. Indie was excellent he kept me updates regularly excellent salesman thank you”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you, Ryan, for your 5 star rating of SG Petch! We greatly appreciate your feedback. We're thrilled to hear that Indie kept you updated on the progress of your car purchase. We take great pride in offering an excellent service, and it's comments like yours that keep us motivated. Thank you for your kind words!

Posted 2 years ago

“this company is so helpful, keeps you in the loop when buying a new car, staff are so welcoming as you enter the store”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you so much, Patricia, for your wonderful 5-star review! We are thrilled to know that you appreciate our services. It is our utmost priority to always provide every single customer with a warm welcome and helpful assistance.

Posted 2 years ago

“Excellent experience”

Helpful Report

(York) - Posted 2 years ago

Thank you for your 5 star rating, Carl! We are delighted to hear that you had an excellent experience with SG Petch.

Posted 2 years ago

“Couldn't fault the customer service we received from the minute we walked in. Carl was the sales assistant we dealt with nothing was to much for him great service..thanks ..LOVE MY HYHUNDI TUCSON ULTIMATE”

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(Middlesbrough) - Posted 2 years ago

Thank you so much Stephen for your 5 star rating of SG Petch! We are so pleased to hear that you and your partner had a great experience with Carl. We really appreciate you taking the time to share your experience with us and we are glad that you love your Hyundai Tucson Ultimate!

Posted 2 years ago

“Amazing service from start to finish”

SG Petch 5 star review on 18th December 2023

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you for the 5-star rating, Joseph! We are glad that you had an amazing experience from start to finish with us here at SG Petch and thank you for being a loyal customer.

Posted 2 years ago

“3rd new car bought since 2019 says it all. You don't go back to somewhere with bad customer service. S G Petch must be getting it right. Keith Prior”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you Keith for your 5-star rating! It is great to know that we have been providing you with quality customer service which keeps you returning. We are glad to have been a part of your car-buying journey and look forward serving you in the future.

Posted 2 years ago

“Alan Copeland looked after us from the start. Nothing was a problem he went well beyond. Everyone we dealt with on the phone was very professional and helpful.”

Helpful Report

(Durham) - Posted 2 years ago

Thank you for your 5 star rating of SG Petch, Alec! We are delighted to hear that Alan Copeland looked after you from the start, and that nothing was a problem. We hope you enjoy your new car and enjoy the rest of your day.

Posted 2 years ago

“Excellent service from start to finish”

Helpful Report

(York) - Posted 2 years ago

Thank you so much Jane for your review. We are so glad you had an excellent experience.

Posted 2 years ago

“Very good 10out of teen”

Helpful Report

(Darlington) - Posted 2 years ago

Thank you for your 5-star rating, Philip! We appreciate your kind words and feedback.

Posted 2 years ago

“We are so happy that the company has helped us alot and most thanks to indi”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thanks, Dominik.

Posted 2 years ago

“Great service”

Helpful Report

(Durham) - Posted 2 years ago

Thank you so much for your 5 star rating Lynn! We're glad to hear that you had a great service experience at SG Petch.

Posted 2 years ago

“Excellent service would recommend”

Helpful Report

(Darlington) - Posted 2 years ago

Thank you, Jack, for your 5-star rating! We appreciate you taking the time to provide us with your feedback and are thrilled to know that you had an excellent experience with SG Petch! We are grateful for your recommendation.

Posted 2 years ago

“Excellent, sufficient service, salesman wad fantastic”

Helpful Report

(Durham) - Posted 2 years ago

Thank you for your 5 star rating of SG Petch, Debra! We are delighted to hear that you found our service to be excellent, our selection to be sufficient and the salesman to be fantastic. Your feedback is very much appreciated.

Posted 2 years ago

“Great customer service 👏”

Helpful Report

(Durham) - Posted 2 years ago

Thank you so much for giving SG Petch a 5-star rating Raymond! We are grateful for your support.

Posted 2 years ago

“Excellent car nice and quiet running the salesman was excellent in selling me the car got new car very quick was no hassle with filling in the forms nice and friendly salesman 😀”

Helpful Report

(Durham) - Posted 2 years ago

Thank you, Paul, for giving us a 5-star rating! We're happy to have been a part of your car buying experience and wish you all the best in the future.

Posted 2 years ago

“Really good service would strongly recommend.”

Helpful Report

(York) - Posted 2 years ago

Thank you, Ian, for your 5-star rating. We're glad you had a pleasant experience with us. Thanks again!

Posted 2 years ago

“After a bit of a wait l finally have my ...new Hyundai Ultimate i20 ..absolutely love it . Big thank you to Tony for keeping me updated on progress as well as his advice when buying, plus helping set up Bluelink 👏🏻. This is my second car l have purchased and l have found all the staff to be very approachable and friendly Thank you ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you very much Athalie for your kind 5-star rating of SG Petch. I'm so glad to know you're enjoying your new Hyundai Ultimate i20, and that you found the staff very approachable and friendly. We appreciate your support and your kind words, and we look forward to serving you in the future. Thanks again for your 5-star rating.

Posted 2 years ago

“Efficient,friendly and answers all questions.”

Helpful Report

(Durham) - Posted 2 years ago

Thank you so much Helen for the 5 star rating! We are delighted to learn that your experience with us was efficient, friendly and that all your questions were answered - we really appreciate your kind words!

Posted 2 years ago

SG Petch is rated 4.8 based on 5,373 reviews