SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

(Durham) - Posted 6 years ago

Thanks for leaving a review Margaret.

Posted 6 years ago

“Good customer service. Was contacted throughout my purchase to let me know what was happening regarding what stages my car was at. Delivery estimate was spot on and Carl was very helpful throughout the whole process. Couldn’t find fault whatsoever 5*”

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(Durham) - Posted 6 years ago

Hi Victoria, Thank you for leaving a review.

Posted 6 years ago

“We have used S G Petch for our last 3 cars and on each occasion the staff (all different) have been very helpful and professional and the experience has been relatively enjoyable.”

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(Durham) - Posted 6 years ago

Thank you for your kind words Patricia and taking the time to leave a review.

Posted 6 years ago

“Friendly, professional and helpful. Made me feel like a valued customer. Very pleased with my car and the deal we were able to agree.”

Helpful Report

(York) - Posted 6 years ago

Thank you for taking the time to leave us a review Richard.

Posted 6 years ago

“As usual an impeccable customer experience from s g petch. Peter from fiat sales was polite, knowledgeable and was positively persuasive in helping me choose my car. Superb.”

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(York) - Posted 6 years ago

Hi Carl, Thank you for your kind words and taking the time to leave a review.

Posted 6 years ago

“Buying a car is not my favorite thing to do but overall it was a pretty good experience.”

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(Durham) - Posted 6 years ago

Thank you for leaving a review Stephen.

Posted 6 years ago

“having faced a large repair bill to my exsisting car i went looking for a replacement. This task was taken on by Ross from KIA. i had a tight budget and wanted something different. Ross came up trumps and all within a week of me asking. His professional manner and expertise was second to none.”

Helpful Report

(Darlington) - Posted 6 years ago

Hi Stephen, Thank you for your kind words and taking the time to do a review.

Posted 6 years ago

“Happy with service and new car thank you”

Helpful Report

(Middlesbrough) - Posted 6 years ago

Hi Leslie, Thank you for your review.

Posted 6 years ago

“Excellent friendly service.”

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(York) - Posted 6 years ago

Hi Lawrence, Thanks for leaving a review

Posted 6 years ago

“Great service purchasing the car. Very informative and professional. Awaiting information about my service plan and getting money back. Had two people advise me they will call back. Understand delays though with the current times.”

Helpful Report

(Middlesbrough) - Posted 6 years ago

Hi Stephen, Thanks for your review. I will pass your comments onto the branch manager.

Posted 6 years ago

“Simply cannot fault S G Petch of York on the purchase of our new Fiat. We actually went into the showroom on a Saturday to look at a completely different new Fiat. The car we bought was actually on display in the showroom and we just fell in love with it. We picked up our new car on the Thursday - just five days after our initial visit. Peter Bonnard the salesmen who dealt with us was excellent, dealing with everything speedily and keeping us informed on a daily basis. At handover Peter explained everything about the car even down to the best way to lock and unlock the fuel cap. After his weekend off Peter called to make sure all was well and that we were happy with the car. We were and still are.”

Helpful Report

(York) - Posted 6 years ago

Hi Lynda, Thank you for your kind words and taking the time to leave us a review.

Posted 6 years ago

“Brilliant service from Lewis Baird. I normally find buying cars quite stressful but Lewis made it a positive experience and everything happened like he said it would.”

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(Durham) - Posted 6 years ago

Hi Jill, Thank you for taking the time to leave a review.

Posted 6 years ago

“Honest and trustworthy”

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(Durham) - Posted 6 years ago

Thanks for leaving a review.

Posted 6 years ago

“I couldn't fault the service provided in any way. Every aspect of it was first class.”

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(Durham) - Posted 6 years ago

Hi Jim, Thanks for leaving us a review.

Posted 6 years ago

“Recently traded in my 05 Hyundai Getz for a 64 Hyundai i20 sport model and I couldn’t fault the service at all! I dealt with Sarah right from the start and she was so helpful all the way from just initially looking to picking up the car. I did notice a few paint marks that required touching up and I simply took the car in and they had it finished in less than 10mins! Highly recommend and would 100% use them again!”

SG Petch 5 star review on 30th March 2020

Helpful Report

(Durham) - Posted 6 years ago

Hi Zoe, Thanks for leaving a review and we hope you enjoy your amazing new car.

Posted 6 years ago

“Excellent friendly and knowledgable service. Customer rapport was excellent and contact from Chris (Durham) was maintained efficiently before, during and after purchase.”

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(Durham) - Posted 6 years ago

Hi Katie, Thanks for leaving a review.

Posted 6 years ago

“The most pleasant car-buying experience I've ever had - helpful, friendly staff - no pushy sales talk. Thank you Dan!”

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(York) - Posted 6 years ago

Thank you for your kind words Christine.

Posted 6 years ago

“This is my second car I have bought from S G Petch and they give a excellent service. Would like to thank all the staff at Middlesbrough stay safe.”

Helpful Report

(Middlesbrough) - Posted 6 years ago

Thank you for your review Alan, stay safe.

Posted 6 years ago

“Excellent service helpful in every way couldn’t have asked for any better”

Helpful Report

(Darlington) - Posted 6 years ago

Hi Yvonne, Thanks for leaving us a review.

Posted 6 years ago

“Absolutely fantastic service. Fast, efficient, professional and with no pressure.”

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(South Bank) - Posted 6 years ago

Hi June, Thank you for your kind words and leaving us a review.

Posted 6 years ago

SG Petch is rated 4.8 based on 5,373 reviews