SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my new i10 atbsgpetch 2 weeks ago .the staff were brilliant and very helpful”

Helpful Report

(Darlington) - Posted 7 years ago

“Highly professional and helpful experience. Josh was very knowledgeable and nothing was too much trouble. No pressure to buy and very reassuring when I explained my health conditions. Overall a great experience and I have already recommended SG Petch to friends and family.”

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(Middlesbrough) - Posted 7 years ago

“Excellent customer service. Initial enquiry made Sunday, driving new vehicle 3 days later. No pressure to purchase any product I didn't want during the purchase process.”

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(York) - Posted 7 years ago

“I have bought cars twice from Petch at Middlesbrough. Both times the service has been excellent and the trade in price very good. I have also had a service and MOT done by them and was pleased with the free loan car each time. I recommend this dealership without hesitation.”

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(Middlesbrough) - Posted 7 years ago

“Excellent personalised service.”

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(Middlesbrough) - Posted 7 years ago

“Very friendly, personable service. All expectations from a car dealership met. Michael was nothing short of brilliant with managing the purchase of my car.”

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(Durham) - Posted 7 years ago

“No hassle amazing service from start to finish Alan Copeland was very helpful”

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(Durham) - Posted 7 years ago

“It was a good and helpful place to get a car and the people where very polite.”

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(York) - Posted 7 years ago

“Just popped in to have a look at cars really as we were looking to buy in next couple of months. Spoke to Gary Winteringham (Sales Executive) who was brilliant. Found a 2 year old Kia Venga, as we were looking for a second car to do school/work run and shopping etc. Test drove it and totally suited our needs. Gary answered all our questions, was patient and not pushy. Deal done! Gary was so good, 2 weeks after purchasing my car, we have just returned, traded our other car and bought another Kia (through Gary)!”

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(York) - Posted 7 years ago

“I bought a used Kia Venga. Could not have been more helpful. Kevin Jackson the salesman could not have made it a more pleasant experience.”

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(York) - Posted 7 years ago

“I am a motability customer and the service was fantastic. Matthew guided us through every step and helped locate the perfect vehicle for us. He made it easy and stress free. Very pleased”

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(Durham) - Posted 7 years ago

“The customer service was excellent . Ryan Robertson provided us with all the information and options available to us . Explained everything in great detail and at no time put any sales pressure on us to make a quick decision”

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(Darlington) - Posted 7 years ago

“Brilliant service as always when we changed our car”

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(York) - Posted 7 years ago

“I recently purchased a used Mazda MX5 from S G Petch, Darlington. The service provided by Ryan Robert5son was excellent. He took me through the part-exchange, transfer of personalised registration and associated documentation processes and it was an easy and pleasant experience.”

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Posted 7 years ago

“Amazing service with Lewis from start to finish, 100% recommend him at SG Petch (Durham branch).”

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(Durham) - Posted 7 years ago

“Very good service”

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(Darlington) - Posted 7 years ago

“Enjoyed my first week with the excellent new Mazda CX5 car purchased from SG Petch Darlington. The advice and the sales approach received from Ryan Robertson was excellent from first contact in showroom through test drive and final delivery. Highly recommend the car and the dealer and particularly the service provided by Ryan.”

Helpful Report

Posted 7 years ago

“We bought a used KIA Sportage from Darlington. Marc McLaughlan was a great help in finding the right car for us and even though there were some slight hiccups (possibly due to our excitement and hurry to get in the car) these were taken care of very well. I would highly recommend!”

Helpful Report

Posted 7 years ago

“We were incredibly lucky to approach Ray Yates when we didn’t know what we should do about a new family car. Ray’s expertise and patience was incredible and he helped us find a car that was perfect. Even allowing our baby and family dog to come with just me and my wife on a test drive. At no point where we pressured into any decisions and the after care we’ve experienced is second to none. Thank you Ray and all those we dealt with at SG Petch Durham.”

Helpful Report

Posted 7 years ago

“I recently had the pleasure of purchasing a pre-loved car through SG Petch. I was unsure of buying a car at distance without having first seen it in person. My communications with Reg Thompson allayed my initial cautiousness. Reg offered to send me a video tour of the car I was interested in and we spoke a couple of times on the phone either side of my receiving the video. Reg was open to all my questions and answered them honestly. I went on to purchase the car and my expectations were met when I travelled to York to collect the car. I would recommend SG Petch Used Cars.”

Helpful Report

(York) - Posted 7 years ago

SG Petch is rated 4.8 based on 5,373 reviews