SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are really friendly and helpful, also they keep you well informed all the way. I have used petch at york before and i will continue to use them again.”

Helpful Report

(York) - Posted 11 years ago

Stephen, thank you for your repeat business and taking the time to write a review. Enjoy your new car!

Posted 11 years ago

“I bought the car for my daughter, under normal circumstance I would have sourced it from my local dealer in Sheffield but as we were in York we drove to Monks Cross to look at the cars. We were introduced to Gary who showed us various examples of the car we were after, the experience felt very comfortable, there was no hard sell just answers to questions. The following day I agreed a deal with Gary and the whole process went smoothly. I wouldn't hesitate buying another car from SG Petch.”

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(York) - Posted 11 years ago

Michael, thank you for choosing SG Petch over your local dealership. We're glad you found what you needed and Gary looked after you. We'll pass your comments on to him, he'll be delighted. Enjoy your new car!

Posted 11 years ago

“Very efficient and organised and understanding of my needs. Usually you can be expected to feel some pressure when buying a car and encouraged to look at something maybe a little above your price range. However I was impressed that following my indication of what I was looking for, I was offered cars of this type. Good warranty offer too, despite buying a five year old car!”

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(Darlington) - Posted 11 years ago

Anthony, thank you for your car purchase and taking the time to write a review. Enjoy your Peugeot 3008!

Posted 11 years ago

“Very easy and good transaction I was made to feel relaxed and the salesman explained everything to me in a way I could understand would recommend them to anyone.”

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(Durham) - Posted 11 years ago

Freda, many thanks for submitting a review of your car buying experience and thank you for the recommendation. Enjoy your new car!

Posted 11 years ago

“I ordered my new Kia Rio and part-exchanged my Picanto. No hassle. - I had phone call 4 days before my car was ready was to collect. Paperwork was efficiently dealt with and I'm happy with my purchase.”

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(Richmond) - Posted 11 years ago

Thank you for your review Ingrid. I'm here if you need me. Regards Les

Posted 11 years ago

“Customer service was fantastic. Tony who looked after us was brilliant . Over the moon with our new car . Very good experience”

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(Middlesbrough) - Posted 11 years ago

Hi Andrea, thank you for submitting a review. We've forwarded onto Tony for you, he'll be very pleased. Enjoy your new car!

Posted 11 years ago

“Very friendly service. Not pushy. Knowledgeable and informative. No qualms that whatever the problem, if any, they would be helpful and resolve it.”

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Posted 11 years ago

Denise, thank you for taking the time to write a review. Enjoy your new car!

Posted 11 years ago

“Bought a low mileage i10.The service and support of Ian Charlton was first class.I felt like a valued customer.I will have no hesitation in reccomending this car company.Well done and thanks very much.”

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(Durham) - Posted 11 years ago

Denis, thank you for your car purchase and submitting a review. We've forwarded your comments onto Ian , he'll be delighted.

Posted 11 years ago

“Mr Ian Charlton was very helpful”

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(Durham) - Posted 11 years ago

Tudor, thank you for taking the time to write a review. We've forwarded on to Ian on your behalf. Enjoy your new car!

Posted 11 years ago

“Excellent sales technique by Paul Morris, he was very patient and gave me the time to make a decision and couldn't do enough to help me. The car was presented well on the day and a brief on the car when picking it up was meticulously given. He is a marvellous asset to SG Petch. The young lady that handled the purchase was very good too! I will definitely be back to see Paul for my next car!”

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Posted 11 years ago

Mike, we'll pass on your comments to Paul and the team. Many thanks for taking the time to write a review ans enjoy your new car!

Posted 11 years ago

“Great service, No pressure sales and gave me a great deal for my part exchange.”

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Posted 11 years ago

Sharon, many thanks for taking the time to review your experience with SG Petch. We're glad you didn't feel pressured to buy and got the deal you were looking for. Enjoy your new car!

Posted 11 years ago

“The whole buying experience was great. No hassle and no gimmicks. No high pressure sales tactics. Had a really good test drive of the model we finally purchased. We were Lucky to get a sales person called Gareth, and a finance Manager called Becky. They were both open and honest, and explained everything, in a friendly manner.Got a decent price for my trade in, and a free 3 year service plan, as part of the deal. What more could you want. We purchased the HYUNDAI i20 SE 5 DOOR MODEL. And would recommend SG PETCH at Middlesbrough.”

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Posted 11 years ago

Steve, we've forwarded on your comments to both Gareth and Becky, they'll be delighted. Many thanks for taking the time to write a review, enjoy your new car!

Posted 11 years ago

“The staff at S G Petch, Middlesbrough are friendly and helpful. The showroom and outside areas are always spotlessly clean. We always feel welcome there.”

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Posted 11 years ago

Gary, we really appreciate you taking to the time to submit a review. We'll pass on your comments to the branch. Kind Regards SG Petch

Posted 11 years ago

“First time I called in to look at the cars, Alex was very helpful even though i made it clear i wasn't going to purchase the car that day, he spent a good 30 minutes talking to me, explaining some of the options and generally being a nice guy. Then i returned when i had made up my mind, i headed straight for Alex. He was extremely busy so he asked Alan to look after me. Alan was brilliant also (guess it must be a job requirement). He explained about the different Mazda 6 models, going through the differences between them etc. He made the test drive comfortable, (i have had 2 new cars recently and had never been on a test drive). Then he went through the best finance package with me. The staff there are very pleasant and can't do enough for you, even when the showroom is getting a make over. Overall i would suggest anyone looking for a Mazda should definitely call in there. I even tried to convince a family member to buy a Mazda 2.”

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Posted 11 years ago

“Your young salesman Gareth sold us two cars and we didn't feel a thing No pressure, no avoiding awkward questions, he contacted us when he said he would good tea and hot chocolate I love him almost as much as my wonderful quirky fiat!”

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Posted 11 years ago

Joan, many thanks for your kind words and review. We'll forward onto Gareth, he'll be made up! Enjoy your new cars! Regards SG Petch Middlesbrough

Posted 11 years ago

“I was very pleased with my experience when buy7ing my new car at Petch's. Your salesman Mr.David Hutchinson Jr. was excellent, very professional”

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Posted 11 years ago

Mr Pearson, thank you very much for submitting a review. We've forwarded your comments onto David, he'll be very pleased. Enjoy your new car! Regards SG Petch Darlington

Posted 11 years ago

“my wife and i must give Tony Hill a special mention for all the help and advice he gave us he really went the extra mile to get us the car we opted for a really first class service, also a special mention must be given to Rebecca Mitchell who secured the finance for us and also to all the backroom staff a special thanks.”

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Posted 11 years ago

Geoffrey, thank you for taking the time to write a review. We'll pass on your comments to Tony, Rebecca and the rest of team on your behalf. Enjoy your new car!

Posted 11 years ago

“Excellent information and clear explanations of the Mazda CX-5 given by Alex Head. All questions answered; deadlines met; communication good between sale and delivery; no disappointments throughout the purchase. Well satisfied.”

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Posted 11 years ago

Stephen, many thanks for leaving a review. We'll forward your comments onto Alex, he'll be delighted. Enjoy your new Mazda CX-5! SG Petch Durham

Posted 11 years ago

“Always an excellent service. Staff knowledgeable, friendly and helpful. Recently bought a car in Darlington, salesman Kevin was excellent.”

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Posted 11 years ago

Glenyce, we'll pass on your comments to Kevin, we're sure he'll be delighted. Thank you for taking the time to write a review and enjoy your new Fiat! SG Petch Darlington

Posted 11 years ago

“Great service, great car. I would recommend this garage without reservation.”

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Posted 11 years ago

Maria, many thanks for your recommendation and taking the time to write a review. Enjoy your new car!

Posted 11 years ago

SG Petch is rated 4.8 based on 5,373 reviews