SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sales staff with inter-personal skills who made you feel valued and never pressurised you into buying”

Helpful Report

(Durham) - Posted 7 years ago

“The service was really good! Mark was amazing!! Who assisted me on the Kia side in Darlington. He was friendly and new exactly what I wanted!”

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(Darlington) - Posted 7 years ago

“Very friendly and helpful team. Made my purchase very simple. Terms were easy to understand. Gary, Becky and Sean very flexible and all understood what I wanted and what I could afford. Would definitely recommend SG Patch.”

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(Middlesbrough) - Posted 7 years ago

“Such an easy friendly, company to deal with. They made me feel very comfortable and respected me as an individual. They understood what I wanted and there was no hard sell. This is the third car I have bought from SG Petch and I will keep coming back - everyone who I dealt with were top class! Thank you for making life easy!”

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(Darlington) - Posted 7 years ago

“Excellent customer service from the moment we walked into the showroom to when we collected our new car with great follow up contact too.”

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(Durham) - Posted 7 years ago

“All staff helpful and friendly and Gareth who i dealt with was superb, very professional and explained all, no pushy sales person like some other big franchises, would recommend to family and friends.very happy with my new car. thankyou S G Petch”

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(Middlesbrough) - Posted 7 years ago

“This is the third car that l have bought from SG Petch they have always looked after us very well from purchase to servicing”

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(York) - Posted 7 years ago

“Great service.”

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(Darlington) - Posted 7 years ago

“Outstanding customer relations. Excellent product knowledge. Keen desire to fulfil my wishes in terms of car specifications. First rate help and advice from Abby Richardson, who did not try to sell me a car, but did everything possible to guide me towards the exact car I was wanting to buy. She found exactly what I was looking for, gave me a great deal, and I am delighted with my purchase. Couldn’t be more impressed by the service and the car.”

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(Middlesbrough) - Posted 7 years ago

“very happy”

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(Durham) - Posted 7 years ago

“From start to finish they were very helpful, efficient and nothing was too much trouble.”

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(Darlington) - Posted 7 years ago

“friendly informed service, sensible pricing and the willingness to negotiate. Plus we like the car”

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(Middlesbrough) - Posted 7 years ago

“Excellent service by Ryan Robertson, and the car is great :-)”

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(Darlington) - Posted 7 years ago

“We were treated very well, given lots of help especially from Garry and Becky. It made buying the car quite pleasurable.”

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(Middlesbrough) - Posted 7 years ago

“Lovely car happy with service thank you... but you need aircon in the showroom, i have a heat regulatory problem it was a hot day, i nearly passed out.”

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(York) - Posted 7 years ago

“Very pleasant helpful staff”

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(Durham) - Posted 7 years ago

“Excellent customer service”

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(Middlesbrough) - Posted 7 years ago

“Great service from walking into showroom till after purchase and on going.”

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(Durham) - Posted 7 years ago

“Both Andy and Ray were super at keeping in contact and supplying me with information. Ray was my contact when l came from Northern Ireland to collect my Car he’s was super”

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(Darlington) - Posted 7 years ago

“Excellent personal customer service from Guy and David. Extremely friendly and helpful team without being “pushy”.”

Helpful Report

(Darlington) - Posted 7 years ago

SG Petch is rated 4.8 based on 5,373 reviews