SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emma and Ray were very helpful in every aspect of me collecting my new mobility car. Can't really ask for any more because they gave me 100%.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your incredible 5-star review, Fred! We're delighted to hear that Emma and Ray were able to provide you with such helpful support during your experience. Your satisfaction is our top priority, and we’re grateful for your kind words. Enjoy your new mobility car, and we hope to see you again soon!

Posted 1 year ago

“Keiren took time to go through the car and it was ready when we agreed and he was helpful ,patient and knowledgeable .”

SG Petch 5 star review on 5th February 2025

Helpful Report

(Darlington) - Posted 1 year ago

Thank you for your fantastic 5-star review, Laura! We're so pleased to hear that Keiren took the time to ensure you had a great experience and that everything was ready as promised. We look forward to welcoming you back soon!

Posted 1 year ago

“4th car from SG Petch I wouldn't go anywhere else”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much for your amazing 5-star review, John! We’re thrilled to hear that you chose SG Petch for your fourth car purchase. It’s always a pleasure to assist our loyal customers, and your continued trust means the world to us. We look forward to helping you with your next vehicle in the future!

Posted 1 year ago

“Nice salesman I only had to wait 6 days to get my new car”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you for your fantastic 5-star review, Michael! We're so glad to hear that our team made your car buying experience a smooth one and that you didn’t have to wait long for your new vehicle. We appreciate your kind words about our sales staff. Enjoy your new car, and we look forward to seeing you again soon!

Posted 1 year ago

“Great service and experience Ryan Robertson could not have been more helpful, he explained everything clearly and answered all our questions thoroughly and most of all patiently. Nothing was to much trouble really top notch service.”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you for your wonderful 5-star review, Joan! We're delighted to hear that Ryan provided you with top-notch service, explaining everything clearly and answering your questions with patience. Your feedback truly highlights the dedication of our team. We can’t wait to assist you again in the future!

Posted 1 year ago

“Excellent service, Steve was fantastic start to finish. Would definitely recommend using the Middlesbrough branch”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you for your fantastic 5-star review, Lori! We're thrilled to hear that Steve provided you with excellent service from start to finish. Your recommendation of our Middlesbrough branch means a lot to us. We can’t wait to welcome you back for your next visit!

Posted 1 year ago

“Excellent serive from SG Petch, in particular Sales Executive Wayne Denton. Throughout the entire process, we were treated very well and kept fully informed of delivery dates. The vehicle handover was very thorough and included a surprise reveal of the car! I would receommend SG Petch to friends and family”

Helpful Report

(York) - Posted 1 year ago

Thank you for your amazing 5-star review, Karen! We're thrilled to hear that Wayne provided you with excellent service and kept you informed throughout the process. We're glad you enjoyed the vehicle handover experience, especially the surprise reveal! Your recommendation to friends and family means so much to us. We can’t wait to welcome you back in the future!

Posted 1 year ago

“Just leased a new Mazda from here. Test drive, lease process and collection made easy with the help of Ryan.”

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Posted 1 year ago

“Enjoyed a test drive taking in roads with different traffic density, different speed restrictions including dual carriage way at the national maximum. Took delivery of the new car the next day with the option of 24 hrs free insurance provided but able to get our own in time”

Helpful Report

(Middlesbrough) - Posted 1 year ago

“Very professional service”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you for your excellent 5-star review, George! We're pleased to hear that you experienced professional service during your visit. Your support means a lot to us, and we look forward to serving you again soon!

Posted 1 year ago

“Nice ar,great service and info on purchase”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your fantastic 5-star review, Kym! We’re delighted to hear that you enjoyed our service and found the information helpful. We look forward to assisting you again soon!

Posted 1 year ago

“Very happy with Wayne that couldn't do enough to make me feel confident with my new Jeep thank you 😊”

Helpful Report

(York) - Posted 1 year ago

Thank you so much for your wonderful 5-star review, Deborah! We’re thrilled to hear that Wayne made you feel confident with your new Jeep. Your satisfaction means the world to us, and we appreciate your kind words. We hope to see you again soon! 😊

Posted 1 year ago

“Customer service was first class. I will go back”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you for your amazing 5-star review! We're so glad to hear that our customer service was first class. Your satisfaction is our top priority, and we can't wait to welcome you back in the future!

Posted 1 year ago

“The service we received was very professional”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service to be very professional. It means a lot to us to know that we met your expectations. We look forward to helping you again in the future!

Posted 1 year ago

“Our salesman Ryan was excellent. Informative, efficient, patient and extremely helpful. He had an excellent sense of humour and we would definitely come back to him when we are considering buying a new car. The support received both pre and post delivery of our car has been excellent.”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you for your fantastic 5-star review, and for sharing your experience with Ryan! We’re delighted to hear that he provided you with informative, efficient, and patient service, all while keeping things fun. It’s wonderful to know that the support you received both before and after your car delivery has been excellent. We look forward to welcoming you back for your next new car purchase!

Posted 1 year ago

“From start to finish the experience of buying a new car with S G Petch has been fantastic. Catherine and Tiegan could not have done any more to ensure my needs were met. I would highly recommend them to you if you are in the market for a new vehicle.”

Helpful Report

(Richmond) - Posted 1 year ago

Thank you so much for your wonderful 5-star review, Glenn! We're thrilled to hear that your experience with S G Petch was fantastic from start to finish. Catherine and Tiegan will be delighted to know that they met your needs so well. Your recommendation means a lot to us, and we hope to see you again soon for your next vehicle!

Posted 1 year ago

“Very well looked after by the sales team and I was kept informed of the progress and delivery dates. The after sales has been excellent checking that everything was Ok with my new vehicle. I would certainly recommend SG Petch to friends and anyone thinking of purchasing a new car.”

Helpful Report

(York) - Posted 1 year ago

Thank you very much for your fantastic 5-star review, Denise! We’re so pleased to hear that our sales team took great care of you and kept you informed throughout the process. It’s wonderful to know that the after-sales service has also met your expectations. Your recommendation means everything to us, and we can’t wait to welcome your friends and family to SG Petch in the future!

Posted 1 year ago

“Great experience and lovely interaction. Would strongly recommend!”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you so much for your amazing 5-star review, Daniel! We're thrilled to hear that you had a great experience and enjoyed your interaction with us. Your recommendation is truly appreciated, and we can’t wait to welcome you back!

Posted 1 year ago

“As a previous customer it was good to see the high standards being maintained, Tony ensured that everything went smoothly and was very helpful. I would have no hesitation in recommending your Middlesbrough branch once again.”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much for your glowing 5-star review, Ian! We're delighted to know that you experienced our high standards firsthand, and that Tony was able to assist you effectively. Your recommendation means a lot to us, and we look forward to welcoming you back to our Middlesbrough branch in the future!

Posted 1 year ago

“Excellent service, staff are very knowledgeable and friendly”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you so much for your wonderful 5-star review, Larah! We're thrilled to hear that you found our service excellent and our staff knowledgeable and friendly. Your kind words mean a lot to us! If you need any assistance in the future, please don’t hesitate to get in touch.

Posted 1 year ago

SG Petch is rated 4.8 based on 5,373 reviews