SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful knowledgeable and polite team.”

Helpful Report

(Durham) - Posted 2 years ago

Thank you so much for taking the time to rate SG Petch with a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We look forward to assisting you with any future automotive needs.

Posted 1 year ago

“Good selection of brands and vehicles to view at showroom. Helpful sales staff to discuss products, aid selection and negotiate deal. Only improvement would be more customer parking.”

Helpful Report

(Darlington) - Posted 2 years ago

Dear Michael,Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Motability car arrived on time and handed over by Roy their motability salesman. Everything explained very clearly and in a professional and friendly manner.”

Helpful Report

(Sunderland) - Posted 2 years ago

Hi Karen, Thank you for your feedback, we are pleased Roy helped you in a professional and friendly manner. We look forward to seeing you again in the future.

Posted 1 year ago

“Pleased with the care and attention we received from SG Petch and to Tomasz for his help.”

Helpful Report

(York) - Posted 2 years ago

Dear Alan,Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We're delighted that you were pleased with the care and attention you received, and we'll make sure to pass on your appreciation to Tomasz for his valuable help.

Posted 2 years ago

“Excellent service from beginning to the end . Thank you Georgia .”

Helpful Report

(Darlington) - Posted 2 years ago

Dear Paul,Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you received excellent service from beginning to end. We look forward to serving you again in the future.

Posted 2 years ago

“Excellent service from the team.”

Helpful Report

(South Bank) - Posted 2 years ago

Dear Gary,Thank you so much for awarding SG Petch with a fantastic 5-star rating! We truly appreciate your support and feedback. We look forward to serving you again in the future.

Posted 2 years ago

“Very good x the man I dealt with explained everything clearly and made my experience flawless x”

Helpful Report

(Sunderland) - Posted 2 years ago

Dear Trisha, Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your feedback and your kind words. We're delighted to hear that the man you dealt with explained everything clearly and made your experience flawless. Thank you once again for choosing SG Petch. We appreciate your support!

Posted 2 years ago

“We were very satisfied with our experience from initial browsing to driving away in our new Kia EV6.”

SG Petch 5 star review on 19th March 2024

Helpful Report

(York) - Posted 2 years ago

Dear Suzanne,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing SG Petch and for taking the time to share your wonderful review. We look forward to serving you in the future.

Posted 2 years ago

“Rey good customer service”

Helpful Report

(Durham) - Posted 2 years ago

Thanks for your review Timothy, we are pleased you were happy with the service.

Posted 2 years ago

“This is the second brand new car that we have purchased from SG Petch and have to say we are delighted with the service and professionalism given by the team. We once again dealt with Tony Hills as we were more than happy with our first purchase through him. We can't recommend this dealership enough for the service and after care received. Oh and we love the car”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Ken,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your support and kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 2 years ago

“Excellent service.”

Helpful Report

(Darlington) - Posted 2 years ago

Thanks for your 5-star rating, its great to know you received an excellent service.

Posted 2 years ago

“Sales rep was friendly, helpful and remembered us from previous purchases. Collecting the car was quick and seamless.”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your kind words and ongoing support as a loyal customer. We are thrilled to hear that our sales rep was friendly, helpful, and even remembered you from your previous purchases. It's always our goal to provide seamless and efficient service, and we're delighted that collecting your car was a quick and seamless process for you.

Posted 2 years ago

“A fantastic vehicle that sells itself but the sales team provide fantastic support and advice and brilliant after sales help when required. Our fourth car from Petch and not the last.”

Helpful Report

(Durham) - Posted 2 years ago

Thank you so much for your outstanding 5-star rating of SG Petch! We truly appreciate your loyalty as a customer and are thrilled to hear that you found our sales team to be incredibly helpful and supportive throughout your journey with us. Your comment about our fantastic after-sales assistance is deeply appreciated.

Posted 2 years ago

“Professionalism and honest dealing characterises the way in which SG Petch salespeople do business. This is the third car in succession , that we've bought from SG Petch and I'm sure , when the time comes, we'll return for a fourth purchase”

Helpful Report

(South Bank) - Posted 2 years ago

Thank you so much for your glowing 5-star rating of SG Petch! We are thrilled to hear that professionalism and honest dealing have been the hallmarks of your experience with our salespeople. Your continued trust in SG Petch is truly valued and we are delighted to have served you for the third consecutive car purchase. Should you ever need any assistance in the meantime, please do not hesitate to reach out.

Posted 2 years ago

“We were looked after by Nicky at the Sunderland branch from picking our car to picking it up”

Helpful Report

(Sunderland) - Posted 2 years ago

We were thrilled to hear that you were looked after by Nicky at our Sunderland branch, from selecting your car to the smooth pick-up process. It's wonderful to know that Nicky took excellent care of you. Thanks again for leaving us you're feedback.

Posted 2 years ago

“Great service throughout & no pressure sales tactics. Helpful, friendly & would definitely recommend.”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Thank you for recommending us, and we look forward to serving you again in the future.

Posted 2 years ago

“excellent friendly experience”

Helpful Report

(Darlington) - Posted 2 years ago

“We have just bought a car from S.G Petch York our salesperson was Thomas Bardy who gave us excellent service he was friendly, professional and informative. He sourced a car which was exactly what we wanted. The whole process from beginning to end was faultless. We are happy with the car and would definitely return in the future. Thank you Thomas for your help with our car purchase”

Helpful Report

Posted 2 years ago

“My experience with the sales person was very professional and attentive. The process was explained and very informative, nothing was to much for the sales person to go through the control's of the car.”

Helpful Report

(Darlington) - Posted 2 years ago

“Very helpful from start till finishing”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your feedback and are delighted to hear that our team was very helpful from start till finishing. We look forward to seeing you again soon.

Posted 2 years ago

SG Petch is rated 4.8 based on 5,373 reviews