SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for making the purchase of our daughter's i20 Coupe so easy - no wonder we keep coming back to you.”

Helpful Report

(Durham) - Posted 9 years ago

“Fantastic service, explained everything in full, took time to show us all the gadgets on our new car, great service”

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(Durham) - Posted 9 years ago

“Car was ready to view. Good service from slaes advisor. Buying the car was a very pleasant experience especially made by the sales advisor.”

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(Middlesbrough) - Posted 9 years ago

“Dealt with Matthew Newell motability advisor and he was very pleasant and helpful and efficient throughout answering all our questions and dealing with several queries promptly.”

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(Durham) - Posted 9 years ago

“Politeness excellent salesmanship”

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(Darlington) - Posted 9 years ago

“Don't know if happy is the right word but from the initial pros and cons of the various models through to the buying procedure and then to the after - sale consideration - all good”

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(Durham) - Posted 9 years ago

“Connor Burrell delt with me and every thing was good both then and after. Jimmy Knowles”

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(Durham) - Posted 9 years ago

“Very helpful friendly staff nothing too much trouble but best of all not pushy”

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(York) - Posted 9 years ago

“Fabulous service from the team and especially Sara who dealt with my sale. Very friendly and not the usual pushy sales talk that you get elsewhere which was a refreshing change! Sara made sure I was kept updated with my delivery date and did her best to get a quick turn around for my car. Would highly recommend!!”

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(Durham) - Posted 9 years ago

“Very reliable and kept me up to date with progress”

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(Darlington) - Posted 9 years ago

“Extremely helpful and very friendly service.”

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(Middlesbrough) - Posted 9 years ago

“I was pleased with the whole sales process. I was able to take a test drive by myself so there was no pressure to buy. Derrick was friendly and knowledgeable. Although there was 6 months left on the mot the car was re-tested without me having to ask. All in all a good experience.”

Helpful Report

(Durham) - Posted 9 years ago

“When I recently bought my car I dealt with Karen who was brilliant nothing was too much trouble. She was very informative on the cars, helpful and friendly and the whole transaction went smoothly. It's my third car from S G Petch and I have always found the staff helpful and friendly and would recommend them to anyone.”

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(Middlesbrough) - Posted 9 years ago

“The staff I dealt with in sales department and finance department were very knowledgable and guided me very well through the part exchange and purchase and finance processes.”

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(York) - Posted 9 years ago

“There was no pressure at all from the salesman Glen Anderson.He was very pleasant and had good knowledge about the car I wanted to purchase.He kept me up to date with regular phone calls about the car I ordered and when I went to collect the car he went through all of the paperwork in a very efficient manner.It was a pleasure to receive such good customer service.”

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(Durham) - Posted 9 years ago

“Lucy was extremely helpful and explained everything clearly regarding my car purchase. She was very friendly and I felt well listened to and understood while communicating with her. The process was very easy and I would definitely recommend other friends and family to visit this company for similar needs.”

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(Middlesbrough) - Posted 9 years ago

“I have bought 5 cars from SG Petch over the years and have always found the staff very polite and helpful.”

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(Darlington) - Posted 9 years ago

“Exceptional customer service was the primary reason you scored 5 stars and the deal was second to none. ...brilliant and will be back! :-)”

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(Middlesbrough) - Posted 9 years ago

“Great customer service and very helpful.”

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(Middlesbrough) - Posted 9 years ago

“Lucy the sales person was friendly, informative and very helpful”

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(Middlesbrough) - Posted 9 years ago

SG Petch is rated 4.8 based on 5,373 reviews