“I spoke to someone on the phone he baffled me said they would take five pounds out of my bank did that then I said dont worry and hung up three weeks later I go to mybank and I am overdrawn thehad taken 94 pound out of my bank I called them up the man said they have recording of me saying yes to there pre ium rate I saud on the tape do I say take 99 out of my bank and he hung up the phone I wrote and asked for a copy of the tape they said I have to pay £9.95 for it and because I waited over 14 days I would not get any refund I recieved no correspondence from this company since the day I put the phone down so how did I know that I had to cancel as I didnt even know I joined I wont rest till everyone knows to stay away from this company they prey on people in trouble do not let them fool you!!!!!!!!!!”
“Scam!! Still waiting on a refund 2 months later of money they never told me was comming out of my account. Turns out they have many customers that the same thing has happened check out the reviews. Even there ex employees are tellung customer to stay clear. http://forums.moneysavingexpert.com/showthread.php?t=4078811”
“Every time there is a bad review written ten good ones appear straight away I paid these people 100 pound and I have not heard a thing from them nothing so what do I get fir my money I have reported them to trading standards and the cab are looking into them too I am also setting up a Facebook page to make sure they don't scam anyone else watch out sge see how u like it”
“What a load of crap they are a rip off take 100 pounds off u and give u nothing they are laughing at me be aware I work for one of the biggest supermarkets in the UK and I have got the company to put out a warning so if we all do it they will simply go out of business”
“Worst company ever!!! Don't believe their lies, told me it was a £5 charge for loan application, didn't get through the application and took £100 as a charge, refuse to refund it to me even after trying to contact twice, both times staff were extremely crap and could not care less and hung up on me, do not get anything from these thieving bastards!!!
Law suit is being made against them.”
“This company is a bunch of frodstets, they took money out my bank without my say so! I had never even herd of this company till I had £100 pounds go missing so when I looked in to them and found out who they were I read but on there tears and conditions and put a letter in weighting like they asked canciling there so called agreement they thort I had with them I then explained in the letter I was upset and angry that they took the money with out my permission and I never even herd of them or Spock to them before! This was my 2 year olds birthday money they took! I sent this letter over 6 weeks ago and have naw email them countless times trying to get them to send my money back and all I get is rude emails saying if I want my money back I have to go to the police this is not fair on me or my son! And has upset me so much . I dnt no how they can sleep at night”
“i originally gave a 5 start rating for the excellent customer service provided to me in the begining. but unfortunately as soon as i was haned over to a loan company (WDA) they were short rude and seemed like i was an inconvieniance to them, i was told to wait for an email to apply for my loan.... and it never came. why did i just sit through a 45 minute phonecall to be fobbed off and not even be sent the relavant paperwork? its rude un professional and quite frankly un becoming of a company in a position of trust t allow its customers to be treated like this. i think that maybe you should take more of a look in to companies that you broker for before agreeing to do it. thank you for wasting my time was an excelent conversation though”
“Fast talkin con artists. Caught me when I was busy and got me to a load of crap that I never even needed, knew I had or made use of. Then waited till long after the 14 days cancellation time before raping my bank account! Anne Robinson, here we come!”
“Very underhanded with their tactics, take your debit card details with the promise nothing will be deducted. Pass you through at least 2 more individuals the last one being a switch energy supplier and somewhere in there you are supposedly asked if you want too go premium at a cost of £99....I say supposedly as i NEVER once recall this at all. I only find out about this charge when i suddenly have £4.99 debits coming out of my bank in succession. So i ring customer services and get the most arrogant rude male i have ever dealt with who basically told me the £99 WILL be debited and it will NOT be cancelled. I had NO service from this company loan wise and at no point have i had any details of this supposed premium service and what it does for me etc. The customer service representative raised his voice too me stating that i wasnt listening and just hung up on me after i told him i wasnt aware of these charges or premium service and actually he was the person NOT listening. I have had no choice too email with a request of refund and future payments too be cancelled or ill be referring this too the Financial Ombudsman Service for investigation....Avoid these people at all cost. They are unprofessional and have no scruples as long as they can con you out of your money”
“stay well clear, cancelled day after as they could not help , and still I cant get refund, customer service do not even want to listen as soon as you mention the word refund.
not helpful complete scam and charge you for the privilege................”
