SGS Engineering Reviews

“ Attempted to do so but they had put the price of the item up by £250! Called them to discuss but was told 'computer says no' and that my only option was to pay the inflated price. ”

“ oh and the xmas sale price advertised on ebay is the same price items have been for months. ”

“ When I tried to purchase it I couldn't access my item as their own website wouldn't allow it but when I finally could access it I noticed that the item had increased in price by £60! I called their sales team and was told that the price of steel had went up! To be fair the customer service agent that I'd spoken to was nice (even though I never received the email or call back that I was promised) so I just bought an even more expensive tool chest elsewhere. ”

“ Fast delivery, great product and excellent customer service - A big thank you to the Tanya and the SGS team. ”

“ Top supplier! Good selection-good prices-good delivery. Great customer service. Thanks. ”

“ Great service ordered 90l compressor on a wed afternoon arrived on the Friday morning, was not expecting that! Very helpful staff when called to find out rough estimate for delivery, packaged very well, and am well pleased with the compressor, Plenty of air for my small garage workshop and much quieter than my old direct drive unit thankyou SGS will be using SGS for all sorts now 👍🏼 ”

“ then i asked them if i can return the item and order a new one - they told me that they would not accept the return because for them this is a business to business order and they are not accepting returns from this type. ”

“ Please can you securely repackage the item back in the original packaging or any suitable packaging you have, tape the below returns note to the outside of the parcel and send it back to us? Most of our customers do this via parcel 2 go or parcel hero as they are the most competitive in pricing. ”

“ I figured (being an overly conflict-averse sort) that I could live with the scratches, should be able to repair the bent corner myself but that the worktop being so poor meant that I really needed to swap that out and that SGS would understand (their returns policy is on their website). ”

“ Promised 48hr delivery but never turned up so got in touch with customer services, said out of stock and didn’t know when they’d have more! Asked why they took money knowing they had no stock! Could only offer refund even when I ask for an alternative that was in stock. ”

“ Appalling company. Still waiting for my postage cost refund after it took over a week to receive goods, I won't bother trying to deal with their customer service again though as they seem to employ very ignorant uncaring personel. Do not use! ”

“ Brought trolley jack but it wouldn’t pump up lady sent me information on how to resolve the issue to no avail, I asked for a refund and she said I need to return it and if found not faulty I have to pay carriage, how will I know if they say nothing is wrong and just swap it and charge me. ”

“ Was initially put off by bad reviews, the price was good though so took a chance and paid on credit card for extra protection, ordered 3 items yesterday at 2pm, they were delivered today at 10am, packaged well, Phenomenal service, I can only assume the bad reviews are either unfortunate happenings or other companies getting people to rubbish these guys for undercutting them. ”

“ Very good service from the trade counter to the pick up point very pleased with 71inch tool box picked up today ”

“ The advice from the customer service team on how to identify the cause was prompt and precise. ”