SGS Engineering Reviews

4.44 Rating 120 Reviews
B
Happiness Grade

SGS Engineering have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A-

Price - Excellent

86.05%
Industry Average
Ordered some gas struts for a repair on our flight simulator - price was good and the items were delivered very quickly.
- P MILLS
Bought the 3 ton trolley jack from SGS and found it to be an Excellent product,Excellent service,at an Excellent price.10 out of 10 in every way
- PETER NEARY
Bought the 3 ton trolley jack and found the experience 1st Class.,with an Excellent product,Excellent service,at an Excellent price.
- PETER NEARY
A-

Delivery - Fast

87.27%
Industry Average
Always very quick with delivery, and on one occasion where I had to contact them they were very helpful.
- Max
First class item and delivery First class item and delivery. Excellent coms would definitely use again.
- I Cockbain
I purchased a Ryobi Pole Hedge Trimmer and a Ryobi Chainsaw, delivered two weeks ago and already in brought into use. The product descriptions in the SGS website were spot-on. Excellent value and very prompt delivery. I would use this company again for similar products. I haven't had any problems with the purchases to date, but I am confident that SGS would be only too pleased to help should need it.
- Geoff Broadley
E

Refunds - Difficult

40.00%
Industry Average
I am left having to purchase an alternative strimmer from another company and now probably face a battle to get a refund (and a costly return.
- Andy Brown
Aha engineering have made returning a faulty item very very difficult am now stuck with a air compressor that is I can not use and no refund. Thanks sgs great service. Don’t buy from here if you need to return they don’t want to know!!
- Peter broad
They agreed to collect it (large heavy item for pallet collection) and refund the full amount back however on 3 occasions they have supposedly booked the toolbox for collection but no one turns up.
- Nathan Howells
87.10%
Industry Average
Great Service again! 3rd time purchase and always correct & on time. Very happy to recommend and will be back soon!
- James
The small trolley jack appears to be a first class product. The service from SGS was absolutely brilliant having ordered it late afternoon and it arrived the next day. You can’t get better than that! Thank you SGS - well done!
- Kevin Edmunds
Bought the 3 ton trolley jack from SGS and found it to be an Excellent product,Excellent service,at an Excellent price.10 out of 10 in every way
- PETER NEARY