Shakas Hawaii Reviews

Name: Shakas Hawaii
Address: 900 Las Vegas Blvd S Unit 1212, Las Vegas
Rating: 4.23

4.2 Rating 69 Reviews

81 %

of reviewers recommend Shakas Hawaii

4.2

Based on 69 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Phone:

8083526168

Email:

Shaul@shaka-glasses.com

Location:

900 Las Vegas Blvd S Unit 1212
Las Vegas
89101

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Shakas Hawaii 1 star review on 29th June 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love their product! However, their customer service is very poor. I have been trying for 6 months now to receive my new pair based on their warranty. The claims process has been long. I have been told they don't have my style in stock. Multiple emails with long durations of no response. If they don't want to process claims based on their warranty promise then they just shouldn't offer it! I feel badly from the vendor I bought them from also because his sales really do depend on how the Shaka Glasses Company treats their customers. Also, fyi...there is no phone number to speak with anyone, it is all email. What does that say about the company???”

Helpful Report

Posted 3 weeks ago

“I have been trying to get the lenses replaced in a pair of shakas glasses for almost 12 months now and I am no closer to resolving the issue. Communication is so poor and it appear no one knows what's going on. It has been such a negative experience for me.”

Helpful Report

Posted 1 month ago

“I purchased these in Hawaii, reason for purchasing this brand was for the warranty. I have own them a little over a year with little use. The lenses are scratched and the emblem has fallen off the arm. I have reached out to the company twice now with no response.”

Helpful Report

Posted 4 months ago

“They are not responding to warranty claims. Entered multiple times, reached out via website and email given.. Nothing”

Helpful Report

Posted 1 year ago

“Buyer beware, they don’t honor their warranty. I have been happy with the Shakas Hawaii company for years, and have bought multiple items. Recently, their customer service has become non existent. I placed a warranty claim on my frames that broke. Shakas Hawaii charged me the shipping fee for the claim and sent a confirmation. They ended up never shipping the frames. I made numerous attempts to try and receive a reply from them over a month and a half period. Still no word from them, and no frames. Very disappointing.”

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Posted 2 years ago

“The glasses are poor quality for the price you pay and the customer service is horrible. You can get better sunglasses at the sunglass hut at the same price with better customer service.”

Helpful Report

Posted 6 years ago

“I waiting 3 months for my lenses to be mailed to me. Very little communication about status. I got tired of waiting and asked for my money back. I did get my money back”

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Posted 7 years ago

“I didn’t get my order”

Helpful Report

Posted 7 years ago

Shakas Hawaii is rated 4.2 based on 69 reviews