Thank you for the wonderful review, Steven! We’re pleased to hear that you received excellent service and timely delivery. Your feedback encourages our team to keep delivering the best experience possible. We look forward to serving you again!
Best wishes,
George Neale
Sales Manager
Thank you for the excellent review, Kevin! We’re delighted to hear that our staff was able to help you avoid an expensive mistake and that you’re happy with our product. Your feedback is invaluable to us and inspires our team to keep providing top-notch service. We can’t wait to assist you again soon!
Best wishes,
George Neale
Sales Manager
Thank you for the fantastic review, Doug! We’re thrilled to hear about your quick delivery experience and that our driver was cheerful. Your feedback is greatly appreciated, and it motivates us to keep up the great work. We can’t wait to assist you again soon!
Best wishes,
George Neale
Sales Manager
Thank you for the fantastic review, Andy! We’re glad to know that you found the transaction easy and enjoyed our delivery service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again soon!
Best wishes,
George Neale
Sales Manager
Dear Customer,
Thank you for your feedback. We’re sorry to hear that you were dissatisfied with the delivery process.
When placing an order, we provide clear information about our delivery service, including the requirement for someone to be on-site to assist with offloading. This is outlined at checkout before payment is made. While our drivers are always happy to help where possible, the nature of the materials means assistance is required.
You paid for van delivery, and we fulfilled that service as agreed. If offloading equipment or alternative delivery options are required, we can arrange a different type of vehicle, but this comes at a significantly higher cost than standard van delivery. We strive to offer the most cost-effective options while ensuring transparency about the process.
If you have any further concerns, please feel free to contact us—we’re always happy to help.
Best regards,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Thank you for the outstanding review, Adam! We're thrilled to hear that our team was able to resolve the issue you encountered swiftly and to your satisfaction. Great communication and customer service are very important to us, so your kind words mean a lot. We look forward to serving you again in the future!
Best wishes,
George Neale
Sales Manager
Thank you for the wonderful review, Elaine! We're delighted to hear that you had a brilliant experience from start to finish. Your recommendation means the world to us, and we appreciate your kind words. We look forward to assisting you again in the future!
Best wishes,
George Neale
Sales Manager
“Competitive prices, timely despatch, and the firm they used for delivering the sheets were professional, kind, helped with unloading, and gave delivery updates. Thoroughly recommend!”
Thank you so much for the glowing review, Jamie! We're thrilled to hear that you found our prices competitive and that the delivery service met your expectations. It’s great to know that the team provided professional and kind assistance during the process. Your recommendation is truly appreciated, and we look forward to serving you again!
Best wishes,
George Neale
Sales Manager
Thank you for the fantastic review, Gjon! We're so glad to hear that you found our service, materials, and prices to be excellent. Your satisfaction is our goal, and we appreciate your kind words. We look forward to serving you again soon!
Best wishes,
George Neale
Sales Manager
Thank you for the wonderful review, Stephen! We're delighted to hear that you found our prices reasonable and that your delivery was prompt. Your feedback means a lot to us, and we look forward to serving you again in the future!
Best wishes,
George Neale
Sales Manager
Thank you for the amazing review, Ryan! We're thrilled to hear that you were pleased with our service, product quality, and pricing. Your satisfaction is our top priority, and we can't wait to assist you again in the future!
Best wishes,
George Neale
Sales Manager
Thank you for the fantastic review, Jordan! We're so glad to hear that you received great service and high-quality boards. Our team always aims to provide friendly and helpful support, so it's wonderful to know that our delivery driver made a positive impression. We truly appreciate your feedback and look forward to assisting you again soon!
Best wishes,
George Neale
Sales Manager
Thank you for the great review, Lukasz! We're happy to hear that you found the ordering process quick and easy, and that your delivery was fast. Your satisfaction is very important to us, and we appreciate your feedback. We look forward to serving you again soon!
Best wishes,
George Neale
Sales Manager
Thank you for your review, Ian! We truly appreciate your feedback and are glad to hear that Loreta was able to assist you in resolving the issue. We strive to provide the best service possible, and it's great to know that our team is here to help. We hope to serve you again in the future!
Best wishes,
George Neale
Sales Manager
Thank you for the wonderful review, Toby! We're thrilled to hear that you found the entire process from order to delivery seamless. Your satisfaction is our top priority, and we truly appreciate your feedback. We look forward to serving you again in the future!
Best wishes,
George Neale
Sales Manager
“Hi, just received my boards. Whole process first class. Order easy, prices competitive, communication clear, but most importantly whenever I spoke to anyone they were polite and helpful. A company that actually values its customers. Well done”
Thank you so much for your amazing review, Slawomir! We're delighted to hear that you had such a positive experience throughout the ordering process. Our team always strives to provide clear communication and friendly service, and it's wonderful to know that you felt valued as a customer. We truly appreciate your kind words and look forward to serving you again soon!
Best wishes,
George Neale
Sales Manager
Thank you for the fantastic review, Jonathan! We're thrilled to hear that your order arrived in spotless condition and quickly. Your satisfaction means the world to us, and we appreciate your kind words. We can't wait to assist you again in the future!
Best wishes,
George Neale
Sales Manager
“Great company to deal with. Made a few changes to my original order which was amended without fuss. Communication regarding delivery was really good and the time slot was perfect @2hrs and the van turned up when the driver said it would. All products delivered, offloaded and no damage at all during transit. Will definitely use again.”
Thank you so much for your excellent review, Ali! We're delighted to hear that you had a smooth experience making changes to your order and that our communication met your expectations. We're committed to ensuring timely and damage-free deliveries, so it's great to know we hit the mark for you. We truly appreciate your support and look forward to working with you again!
Best wishes,
George Neale
Sales Manager
Thank you for the wonderful review! We're glad to hear that our staff was helpful and that you found our products and prices to your liking. Your feedback means so much to us, and we look forward to assisting you again in the future!
Best wishes,
George Neale
Sales Manager
Thank you for the fantastic review, Adam! We're so pleased to hear that your delivery went smoothly and our driver was able to help during the challenging weather. Your satisfaction is important to us, and we truly appreciate your thoughtful feedback. We look forward to serving you again soon!
Best wishes,
George Neale
Sales Manager
