Login
Start Free Trial Are you a business? Click Here

Ship a Car Direct Reviews

4.9 Rating 1,125 Reviews
99 %
of reviewers recommend Ship a Car Direct
Anonymous
Anonymous  // 01/01/2019
It was great, although a lil pricey. But overall a safe and guaranteed shipping experience
Helpful Report
Posted 1 year ago
Nice easy process, Ship a car direct always picked up phones and had good customer service. Reaching the drivers was the hard part but that is not all ship a car direct's fault.
Helpful Report
Posted 1 year ago
This service works great if you have some flexibility and availability around your car drop off and pick up, with specifics coordinated at the last minute. Otherwise, communications were great and both drop off and pick up went smoothly.
Helpful Report
Posted 1 year ago
I have used a lot of car carriers and this one is the best, by far. Although price is not the sole determining factor, they were very reasonably priced. The best part of their service is the communication. From the time you fill out the form to the time your car is delivered to you, they are in constant contact.
Helpful Report
Posted 1 year ago
We had a good experience once it was picked up. But we were on edge till the very last day we had to have it picked up. Trying to get ahold of someone to know what was happening exhausting. Was told one date it would be picked up then they never showed or called. Once loaded it was good experience
Helpful Report
Posted 1 year ago
The car arrived perfectly intact so kudos to the driver. Only comment to add for new people to shipping a car, if you need the car shipped on a specific date, put your first available date a few weeks ahead of that initial date. Mike does a great job at gettting you the best price but it can take a few weeks, so be flexible in your dates. We didn't realize this and he still did a great job to get us a carrier very reasonable under a timeline. Would totally trust them to ship any vehicles in the future.
Helpful Report
Posted 1 year ago
The only reason I didn't rate this service at a 5 was we missed our target date. But i will say that Lottie was patient with me and was very steady. We were able to get the car shipped to our detination a few days passed our target date , so it worked out well. Also the driver, Roman was also very good, he showed up at the time he promised, took great care of my vechical and was easy to deal with. Thank you, Bill Sanders, Brea CA
Helpful Report
Posted 1 year ago
Very attentive customer service, even though the shipping took longer than estimated they followed along the way
Helpful Report
Posted 1 year ago
Scott and Ship a Car Direct kept me well informed of the process and quickly responded to any of my questions. Would definitely recommend.
Helpful Report
Posted 1 year ago
Did what they promised on short notice. Driver and service were efficient and on time.
Helpful Report
Posted 1 year ago
Lottie does a great job, very helpful, supportive, almost always available when I needed assistance.
Helpful Report
Posted 1 year ago
It took until my first available pickup date to hear anything but the pickup was on time and very quick, just with very little warning.
Helpful Report
Posted 1 year ago
Good Service
Helpful Report
Posted 1 year ago
It was good service from pick up to delivery
Helpful Report
Posted 1 year ago
Got it done successfully
Helpful Report
Posted 1 year ago
I have already provided a review
Helpful Report
Posted 1 year ago
Very personable, and genuinely wanted to work with me to get the job done. Matt was a pleasure to work with. I cannot give 5 stars as we didn’t have any luck finding a driver willing to take my vehicle, so after a month I ended up shipping the car myself
Helpful Report
Posted 1 year ago
good job of finding a transport company and answering my questions
Helpful Report
Posted 1 year ago
Matt was very good to work with, personal and committed to finding a driver.
Helpful Report
Posted 1 year ago
Very professional .
Helpful Report
Posted 1 year ago
Ship a Car Direct is rated 4.9 based on 1,125 reviews