“Nice easy process, Ship a car direct always picked up phones and had good customer service. Reaching the drivers was the hard part but that is not all ship a car direct's fault.”
“This service works great if you have some flexibility and availability around your car drop off and pick up, with specifics coordinated at the last minute. Otherwise, communications were great and both drop off and pick up went smoothly.”
“I have used a lot of car carriers and this one is the best, by far. Although price is not the sole determining factor, they were very reasonably priced. The best part of their service is the communication. From the time you fill out the form to the time your car is delivered to you, they are in constant contact.”
“We had a good experience once it was picked up. But we were on edge till the very last day we had to have it picked up. Trying to get ahold of someone to know what was happening exhausting. Was told one date it would be picked up then they never showed or called. Once loaded it was good experience”
“The car arrived perfectly intact so kudos to the driver. Only comment to add for new people to shipping a car, if you need the car shipped on a specific date, put your first available date a few weeks ahead of that initial date. Mike does a great job at gettting you the best price but it can take a few weeks, so be flexible in your dates. We didn't realize this and he still did a great job to get us a carrier very reasonable under a timeline. Would totally trust them to ship any vehicles in the future.”
“The only reason I didn't rate this service at a 5 was we missed our target date. But i will say that Lottie was patient with me and was very steady. We were able to get the car shipped to our detination a few days passed our target date , so it worked out well. Also the driver, Roman was also very good, he showed up at the time he promised, took great care of my vechical and was easy to deal with.
Thank you,
Bill Sanders, Brea CA”
“Very personable, and genuinely wanted to work with me to get the job done. Matt was a pleasure to work with.
I cannot give 5 stars as we didn’t have any luck finding a driver willing to take my vehicle, so after a month I ended up shipping the car myself”