The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carol has gorgeous shoes in her little garden. The orders are sent very quickly, I usually receive my goodies within a couple of days. P.S. I'm always excited to receive the little bag of lollies as well, sshhh, don't tell anyone”

Helpful Report

Posted 2 years ago

Haha, the lollies are as popular as my shoes for many! Thanks so much for your lovely review Gillian. Carolx

Posted 2 years ago

“Love love my shoes 🥰thank you shoe garden😍”

Helpful Report

Posted 2 years ago

Oh, that makes me feel so wonderful. Thank you to YOU, Mini, for your kind review. Carolx

Posted 2 years ago

“Shoe garden is my life saver . I have large feet size 13 which made it so difficult in the past to get my size . Shoe garden made it possible to get beautiful luxurious and elegant variety styles at affordable prices. I cannot thank Carol enough for setting up a great store in Australia. Thanks so so much . I remain your customer for life and will continue to tell other women out there with large feet about shoe garden”

Helpful Report

Posted 2 years ago

Oh wow, thank you for your wonderful review. I so appreciate it. And I'm so happy you can now find gorgeous size 13 shoes. Carolx

Posted 2 years ago

“You can tell the difference when you order from a small business to a large - Carol offers amazing personalised service and my Pre-loved red boots are seriously like brand new ! I will absolutely use the Shoe Garden again and recommend to everyone too - don’t hesitate you won’t regret it :)?”

Helpful Report

Posted 2 years ago

Hi Catherine. I so appreciate your lovely review ... thank you ... and I'm so happy that you love your pre-loved boots and your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“I bought these sandals for my daughter, who is currently overseas. I knew she had her eye on these before she left so when I saw them on sale I grabbed them. I rang the shop and spoke to Cherie, who is always just so helpful and wonderful to talk to. My daughter and I are regular customers and we always receive excellent service at the Shoe Garden.”

Helpful Report

Posted 2 years ago

That makes me so happy to hear, thank you for sharing your kind review. I'll be sure to share with Cherie, too. Carolx

Posted 2 years ago

“5 out of 5 The shoes are absolutely 'gorg'. The size is true and I even have a teeny bit of room to spare,something I am not use to with size 11 feet. The shoes were delivered ahead of time and wrapped beautifully just like a gift. I have now found my new go to shop to fulfill my shoe addiction. Thank you! Jenni WA”

Helpful Report

Posted 2 years ago

Hi Jennifer. Yay, I'm so glad you love your new shoes. I am so proud to be your go to shop! Thanks for sharing. Carolx

Posted 2 years ago

“OMG, I got my Rollie Mules from the lovely Carol. Love these shoes, so soft and comfortable. And Carol had them in the mail for me the same day. I will definitely be purchasing more.”

Helpful Report

Posted 2 years ago

Hi Nardia. I'm so glad you love your new mules and that they arrived quickly. Thanks so much for sharing. Carolx

Posted 2 years ago

“Magical shop bringing stylish and utterly gorgeous shoe dreams to life for the longer-footed person! The service provided is second to none, with prompt online dispatch and beautifully wrapped packages making it feel like you are receiving a gift every time a parcel arrives!”

Helpful Report

Posted 2 years ago

Awww, thank you so, so much for your lovely review, Talei. It means a lot to me, it really does. Carolx

Posted 2 years ago

“Thanks to Carol and The Shoe Garden Team, I quickly and easily completed an online purchase, which was received before Christmas Day, It was gift wrapped and was just what my Wife was after!!! The only downside - there weren't any individual shoe bags that are usually included with Django and Juliet shoes. We will shop again. Thanks Team!!”

Helpful Report

Posted 2 years ago

Hi Al. Thanks so much for your lovely review and I'm so glad your wife loved her new shoes. I'm sorry the shoe bags weren't included ... we will send some to you today! Carolx

Posted 2 years ago

“So happy to have found an online store who caters for larger sizes. Not only can I find my size but the styles are fabulous also. No more going to stores to be told they don't have my size or a very limited range. Super speedy delivery and thoughtfully packaged.”

Helpful Report

Posted 2 years ago

I'm so happy you found me, too, Judi. Thanks so much for your kind review. Here's to more fabulous choice in longer sizes! Carolx

Posted 2 years ago

“The Shoe Garden is a piece of paradise for ladies with longer feet. Carol and her lovely team always go above and beyond to make our visit in store or online an exceptional experience. Love my new sparkly party shoes Thankyou🤩🥿”

Helpful Report

Posted 2 years ago

Awww, thanks so much Sandra for your kind words. I'm so glad you enjoy your Shoe Garden shopping experience, both in-store and online. Thank you for being a gorgeous customer! Carolx

Posted 2 years ago

“Personal service for glorious shoes in a range of sizes as well as accurate sizing information. Carol knows her shoes!”

Helpful Report

Posted 2 years ago

Yah, thanks for your lovely review Alexa. I really appreciate your kind words. Thank you! Carolx

Posted 2 years ago

“Perfection 🌸”

Helpful Report

Posted 2 years ago

Yahhhh, thank you so much! Carolx

Posted 2 years ago

“Thanks to Carol and her website, I was able to find a great pair of shoes that fit my larger frame foot. There's nothing bad to say about the product, the service, or the shipment. The Shoe Garden is an excellent business that I will continue to support.”

Helpful Report

Posted 2 years ago

How wonderful, thank you Fiorella for your amazing review. I'm so glad you enjoyed your Shoe Garden shopping experience and I look forward to helping you find more gorgeous shoes in the future! Carolx

Posted 2 years ago

“Literally the only place I will every buy shoes from! In a world where big feet don’t always lend themselves to younger styles, Carol always has exactly what I’m looking for. I bought my first pair of shoes from the Shoe Garden when I was 16 - now 26 and roughly 90% of my shoes are from this marvellous store.”

Helpful Report

Posted 2 years ago

Oh Laura, has it been 10 years ... wow! I actually remember when you first came in with your lovely mum. I'm so happy you still love The Shoe Garden. Thank you so much for your beautiful review. Carolx

Posted 2 years ago

“The Shoe Garden has changed my life. Thank you so much Carol for sharing your beautiful shoes with so much passion.”

Helpful Report

Posted 2 years ago

Oh my, that's so amazing to hear. Thank you, thank you, thank you! Your words mean the world to me. Carolx

Posted 2 years ago

“I was so happy to stumble across this gem! It can be so hard finding vegan shoes that I actually love and don't just settle for because they happen to come in my size. Well I certainly found a bunch here 😀 and may have put in a naughty second order immediately after receiving my first gorgeous pair of Valerio Contes from The Shoe Garden!”

Helpful Report

Posted 2 years ago

Ooh, I'm very happy and proud to be called a gem! :-) I adore the Valerio Conte range too. Thanks for your beautiful review, Nikki. Carolx

Posted 2 years ago

“The Shoe Garden always provides amazing service and the best shoes! Carol never disappoints with her extensive collection, customer service, quick delivery and knowledge of sizes which helps so much when buying online.”

Helpful Report

Posted 2 years ago

Thank you so much Christie for your gorgeous review. I'm so happy that you enjoy your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Love my Rilissare Titus slides. They are pretty, practical, so easy to walk in, and they go with so many of my outfits. Second pair I've owned.”

The Shoe Garden 5 star review on 16th November 2022

Helpful Report

Posted 2 years ago

Yah, I 'm so glad you love them ... again. :-) And I love the idea of pretty AND practical. Thanks for sharing. Carolx

Posted 2 years ago

“The staff, and especially Carol, are always courteous and friendly. Service is excellent and returning shoes for exchange or refund is no trouble at all for them. Highly recommended.”

Helpful Report

Posted 2 years ago

Oh, thank you so so much Cathy. On behalf of my gorgeous staff and myself, we really appreciate your kind words and recommendation. Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 494 reviews