The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 565 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping at the Shoe Garden is such a wonderful experience, either online or instore. ❤️❤️❤️”

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Posted 2 years ago

Thank you for your lovely words, Cherie! It makes us so happy that you enjoy your shopping experience with us. Samx

Posted 2 years ago

“I love my new Supersoft Scottie purple shoes! So comfortable… and Carol’s service is second to none! The delivery was extremely quick, the shoes come gorgeously wrapped with a handwritten note, and some little sweet treats to top it all off 💜🥰💜”

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Posted 2 years ago

We really do love helping people find great shoes and sending them out to new homes. Thanks, Kim, for your support! Samx

Posted 2 years ago

“Always great service - prompt and friendly help with telephone queries (about fit/length, etc), gives regular tracking updates, and prompt delivery interstate. Lovely packaging too, makes opening up orders even more of a pleasure.”

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Posted 2 years ago

We do love what we do and are so pleased you do too. Thank you so much for shopping at The Shoe Garden

Posted 2 years ago

“I have never been to the store as I live in NSW. Love the online store”

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Posted 2 years ago

That makes me so happy to hear! I love that you love my online shop, Kay. Many thanks. Carolx

Posted 2 years ago

“Whole process was fabulous 👌 I ordered and paid and shoes were delivered promptly. I also enjoyed the website and selection of shoes. Will be back”

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Posted 2 years ago

I'm so happy to hear your enjoyed your Shoe Garden shopping experience, Lisa. I look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 2 years ago

“This is my second pair of Mimosa Black Black sandshoes. I wear them every day. They are ultra comfortable and last for ages!”

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Posted 2 years ago

Yay, that's so great to hear Wendy. Thank you! Carolx

Posted 2 years ago

“It's always a pleasure to purchase from the Shoe Garden.”

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Posted 2 years ago

Thank you so much Melinda. I so appreciate your kind words. Carolx

Posted 2 years ago

“Absolutely the best shoe shop I have ever known. Fantastic range of beautiful shoes and amazing personal service. For the first time in my long-footed life shoe shopping is a joy.”

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Posted 2 years ago

Oh Alice, you've totally made my day with your amazing review ... THANK YOU so much. It means a lot to me that shoe shopping is now a joy for you. Carolx

Posted 2 years ago

“Easy to use website- love that photos of the shoes are included and modelled. Easy and secure purchase process. If you are lucky enough to be able to pick-up in person, Carol is lovely and very attentive.”

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Posted 2 years ago

Oh Robyn, thank you very much for your lovely review. I love that you love the modelling photos, too. Cherie does a great job with them. Thanks again for taking the time to share your thoughts. Carolx

Posted 2 years ago

“Carol was friendly, personable and very helpful regarding a few questions I had about my shoes. The parcel arrived promptly and it was such a lovely surprise when opening it to have the box wrapped as if it was my birthday. Can't recommend The Shoe Garden highly enough!”

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Posted 2 years ago

Awww, thank you so much Eleanor for your lovely review. I'm so glad you enjoyed your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“as usual delivery was fast and very efficient, the little sweet treat and handwritten notes are a lovely addition. I have bought a lot of shoes from Carole over the years and the service is also top-notch and so friendly”

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Posted 2 years ago

Oh, thank you so so much Elaine. I'm chuffed that you enjoy your Shoe Garden shopping experience. And thank you for being such a fabulous long-time customer. Carolx

Posted 2 years ago

“I visited the shoe garden for the first time even though I have bought shoes from carol before. it was lovely to meet carol and princess and omg the range of shoes was just gorgeous. as I was with my husband and dad i just picked out one pair of boots. however, i was back the next day without my hubby and dad and bought a second pair of boots. i absolutely love both pairs of boots and they are so vibrant and comfortable to wear. thanks carol for providing stunning, fashionable shoes for women with big feet....lol”

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Posted 2 years ago

Oh, it was so lovely to meet you Nerine and I'm so glad you now have two pairs of gorgeous boots. Woohoo! Carolx

Posted 2 years ago

“Slippers arrived same day! Sooooo snug and cosy. I just love them. I also loved the $20 discount I received by availing myself of your generous email offer. Thank You. xxx Brenda Gordon.”

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Posted 2 years ago

Thanks for sharing Brenda. So glad you love your new slippers ... perfect timing for them as the weather is getting colder. Carolx

Posted 2 years ago

“I ordered a new pair of Archies online to replace the ones that my stumpy tailed cattle dog puppy destroyed. The order was filled and ready for me to collect in a surprisingly short time. When I went to collect my order, I was greeted like an old friend and my package brought to me promptly, although I did spend a short time trying on shoes before I left. Thank you for the little bonus lolly bag. My new Archies are now hidden from the puppy when not being worn!”

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Posted 2 years ago

Oh, your review has made my day, Yvette! Thank you for sharing and yes, keep those lovely Archies nice and safe and out of puppy reach! Carolx

Posted 2 years ago

“I love my new white, shiny, Ziera Audrey shoes with the extra black & white laces. The width is perfectly comfortable on such a lite shoe. Always a delight to open The Shoe Garden’s gift wrapped shoes with a tasty surprise. Thank you.”

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Posted 2 years ago

Awww, you're so welcome Carol. Glad you love your new Zieras ... I couldn't get over how light they were! Enjoy and thanks for your review. Carolx

Posted 2 years ago

“The gorgeous Shoe Garden where we can always find that special shoe we don’t see anywhere else. No worries when we have long feet when we have The Shoe Garden. Thank you always to the beautiful ladies who make us feel special.”

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Posted 2 years ago

Awww, Judy, what a lovely review. On behalf of the beautiful ladies, Cherie and Sam, thank you so much for your kind words and I'm so happy that The Shoe Garden always has something special for you. Carolx

Posted 2 years ago

“My mum loves Frankie4 shoes and I saw these beautiful preloved Sophie III shoes. I picked the posting option and got the shoes the next day. Mum is very happy with the shoes and they were as described on the website. Wonderful service thank you”

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Posted 2 years ago

Yay! I'm so glad your mum loves her new shoes! I appreciate your lovely review, Melinda. Carolx

Posted 2 years ago

“Carol is just beautiful. Most honest and helpful. Wouldn’t buy my shoes anywhere else. Great selection great price.🌸🙏🏻🌸”

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Posted 2 years ago

Oh, thank you so much Natalie for your beautiful words. Carolx

Posted 2 years ago

“What a breath of fresh air it has been to shop at the Shoe Garden. Carol understands that gorgeous longer feet need beautiful, well-designed, comfortable shoes in a range of styles to help us celebrate our feet. Thank you Carol. Every time I shop at The Shoe Garden I feel like I’m the only customer! 😍”

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Posted 2 years ago

Oh Maryanne, you've totally made my day today. Thank you for your beautiful review; it's so appreciated. Carolx

Posted 2 years ago

“Excellent to deal with and really taken by the kind note and gifts that accompanied my beautiful boots.”

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Posted 2 years ago

Thank you so much for your lovely review, Rosemary. I'm so happy that you enjoyed your Shoe Garden shopping experience. Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 565 reviews