The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 565 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always!”

The Shoe Garden 5 star review on 15th March 2023

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Posted 2 years ago

Awww, I appreciate that so much Eleanor. Thank you! Carolx

Posted 2 years ago

“I live in Brisbane and apart from the fact that Carol sells a great selection of larger size shoes, if I order them online in the morning, most times they are delivered that same afternoon. They are always packaged really well and the wrapping, lollies and personal note from Carol are a bonus.”

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Posted 2 years ago

Thanks for your lovely words Robin. I'm always happy to get the courier to come quickly and hopeful that Brisbane customers will receive them same day. I'm so glad you usually do. And that you love your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Excellent service and great quality shoes, the Team at the Shoe Garden are awesome!”

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Posted 2 years ago

Aw, thanks Laura. I totally appreciate your kind words. Carolx

Posted 2 years ago

“What a gem! Lovely ladies, so nice to meet Cherie & Carol & of course Princess, fresh from the salon!”

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Posted 2 years ago

Hi Jen. It was so lovely to meet you in person. Thank you for taking the time to share your experience. Princess was looking particularly gorgeous that day! Carolx

Posted 2 years ago

“Always great service and beautifully packaged items. A gem of a shop for ladies with longer feet.”

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Posted 2 years ago

Awww, thank you so much for your beautiful review. I'm so glad you love your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Received these in really good condition, comfy, clean and fit perfectly!”

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Posted 2 years ago

I am so happy that you had such a good experience shopping in my Pre-Loved range, Breahna. I appreciate your taking the time to write a review, too. Carolx

Posted 2 years ago

“What a wonderful place, 'The Shoe Garden' is!! A very special lady, Carol, has created a haven for the longer footed woman, providing them with all manner of beautiful shoes- something for every occasion! I am so grateful I can finally get to wear lovely shoes, like my shorter footed friends! Recently, I won, (yes, Carol rewards her customers with prizes - what other Shoe store does that?!!), a pair of Archies(thongs), beautifully wrapped with obvious love! I'm really surprised at how supportive they are & how comfortable! I'm thrilled! Carol, you have gotten yourself a RAVING FAN!! Thank you so much for bringing beauty into the world, not only with the shoes you provide but the joy you bring with every gesture.”

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Posted 2 years ago

Oh Lisa, you took my breath away reading your lovely review. Thank you!!! I'm so proud you're a "raving fan" ... love that! Carolx

Posted 2 years ago

“The Shoe Garden is my one stop shop for ALL my shoes!”

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Posted 2 years ago

Awww, that makes me so proud. I'm honoured to be your one-stop shop for shoes, Lisa. Carolx

Posted 2 years ago

“Thank you for the speedy service and fulfilment. I enjoyed getting to unwrap my shoes like a gift... such a delight :) Thank you!”

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Posted 2 years ago

Oh, you're so very very welcome Emily. Your lovely review has made my day! Thank you. Carolx

Posted 2 years ago

“Every order of shoes I buy comes beautifully hand wrapped which makes you feel very special not to mention the attention to detail that Carol goes to. The shoes I have bought have always been to exact photo and description given. I love the comfort my shoes give me particularly having awkward feet. I love my shoes so much. Thank you Carol. 💕”

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Posted 2 years ago

Oh, that makes me so happy to hear Cherine. Thank you for sharing and for your beautiful words. Carolx

Posted 2 years ago

“I love my Hush Puppie Mimosa Sneakers in basil Green. They are like walking on air. I have been wanting green shoes for a while. They have just had a trip to Sydney and loved their trip.”

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Posted 2 years ago

Yay, for gorgeous green. I'm so happy that loved their trip to Sydney! Thanks for sharing Leisa. Carolx

Posted 2 years ago

“Carol has gorgeous shoes in her little garden. The orders are sent very quickly, I usually receive my goodies within a couple of days. P.S. I'm always excited to receive the little bag of lollies as well, sshhh, don't tell anyone”

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Posted 2 years ago

Haha, the lollies are as popular as my shoes for many! Thanks so much for your lovely review Gillian. Carolx

Posted 2 years ago

“Love love my shoes 🥰thank you shoe garden😍”

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Posted 2 years ago

Oh, that makes me feel so wonderful. Thank you to YOU, Mini, for your kind review. Carolx

Posted 2 years ago

“Shoe garden is my life saver . I have large feet size 13 which made it so difficult in the past to get my size . Shoe garden made it possible to get beautiful luxurious and elegant variety styles at affordable prices. I cannot thank Carol enough for setting up a great store in Australia. Thanks so so much . I remain your customer for life and will continue to tell other women out there with large feet about shoe garden”

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Posted 2 years ago

Oh wow, thank you for your wonderful review. I so appreciate it. And I'm so happy you can now find gorgeous size 13 shoes. Carolx

Posted 2 years ago

“You can tell the difference when you order from a small business to a large - Carol offers amazing personalised service and my Pre-loved red boots are seriously like brand new ! I will absolutely use the Shoe Garden again and recommend to everyone too - don’t hesitate you won’t regret it :)?”

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Posted 2 years ago

Hi Catherine. I so appreciate your lovely review ... thank you ... and I'm so happy that you love your pre-loved boots and your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“I bought these sandals for my daughter, who is currently overseas. I knew she had her eye on these before she left so when I saw them on sale I grabbed them. I rang the shop and spoke to Cherie, who is always just so helpful and wonderful to talk to. My daughter and I are regular customers and we always receive excellent service at the Shoe Garden.”

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Posted 2 years ago

That makes me so happy to hear, thank you for sharing your kind review. I'll be sure to share with Cherie, too. Carolx

Posted 2 years ago

“5 out of 5 The shoes are absolutely 'gorg'. The size is true and I even have a teeny bit of room to spare,something I am not use to with size 11 feet. The shoes were delivered ahead of time and wrapped beautifully just like a gift. I have now found my new go to shop to fulfill my shoe addiction. Thank you! Jenni WA”

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Posted 2 years ago

Hi Jennifer. Yay, I'm so glad you love your new shoes. I am so proud to be your go to shop! Thanks for sharing. Carolx

Posted 2 years ago

“OMG, I got my Rollie Mules from the lovely Carol. Love these shoes, so soft and comfortable. And Carol had them in the mail for me the same day. I will definitely be purchasing more.”

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Posted 2 years ago

Hi Nardia. I'm so glad you love your new mules and that they arrived quickly. Thanks so much for sharing. Carolx

Posted 2 years ago

“Magical shop bringing stylish and utterly gorgeous shoe dreams to life for the longer-footed person! The service provided is second to none, with prompt online dispatch and beautifully wrapped packages making it feel like you are receiving a gift every time a parcel arrives!”

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Posted 2 years ago

Awww, thank you so, so much for your lovely review, Talei. It means a lot to me, it really does. Carolx

Posted 2 years ago

“Thanks to Carol and The Shoe Garden Team, I quickly and easily completed an online purchase, which was received before Christmas Day, It was gift wrapped and was just what my Wife was after!!! The only downside - there weren't any individual shoe bags that are usually included with Django and Juliet shoes. We will shop again. Thanks Team!!”

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Posted 2 years ago

Hi Al. Thanks so much for your lovely review and I'm so glad your wife loved her new shoes. I'm sorry the shoe bags weren't included ... we will send some to you today! Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 565 reviews