The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 593 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slippers arrived same day! Sooooo snug and cosy. I just love them. I also loved the $20 discount I received by availing myself of your generous email offer. Thank You. xxx Brenda Gordon.”

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Posted 2 years ago

Thanks for sharing Brenda. So glad you love your new slippers ... perfect timing for them as the weather is getting colder. Carolx

Posted 2 years ago

“I ordered a new pair of Archies online to replace the ones that my stumpy tailed cattle dog puppy destroyed. The order was filled and ready for me to collect in a surprisingly short time. When I went to collect my order, I was greeted like an old friend and my package brought to me promptly, although I did spend a short time trying on shoes before I left. Thank you for the little bonus lolly bag. My new Archies are now hidden from the puppy when not being worn!”

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Posted 2 years ago

Oh, your review has made my day, Yvette! Thank you for sharing and yes, keep those lovely Archies nice and safe and out of puppy reach! Carolx

Posted 2 years ago

“I love my new white, shiny, Ziera Audrey shoes with the extra black & white laces. The width is perfectly comfortable on such a lite shoe. Always a delight to open The Shoe Garden’s gift wrapped shoes with a tasty surprise. Thank you.”

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Posted 2 years ago

Awww, you're so welcome Carol. Glad you love your new Zieras ... I couldn't get over how light they were! Enjoy and thanks for your review. Carolx

Posted 2 years ago

“The gorgeous Shoe Garden where we can always find that special shoe we don’t see anywhere else. No worries when we have long feet when we have The Shoe Garden. Thank you always to the beautiful ladies who make us feel special.”

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Posted 2 years ago

Awww, Judy, what a lovely review. On behalf of the beautiful ladies, Cherie and Sam, thank you so much for your kind words and I'm so happy that The Shoe Garden always has something special for you. Carolx

Posted 2 years ago

“My mum loves Frankie4 shoes and I saw these beautiful preloved Sophie III shoes. I picked the posting option and got the shoes the next day. Mum is very happy with the shoes and they were as described on the website. Wonderful service thank you”

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Posted 2 years ago

Yay! I'm so glad your mum loves her new shoes! I appreciate your lovely review, Melinda. Carolx

Posted 2 years ago

“Carol is just beautiful. Most honest and helpful. Wouldn’t buy my shoes anywhere else. Great selection great price.🌸🙏🏻🌸”

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Posted 2 years ago

Oh, thank you so much Natalie for your beautiful words. Carolx

Posted 2 years ago

“What a breath of fresh air it has been to shop at the Shoe Garden. Carol understands that gorgeous longer feet need beautiful, well-designed, comfortable shoes in a range of styles to help us celebrate our feet. Thank you Carol. Every time I shop at The Shoe Garden I feel like I’m the only customer! 😍”

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Posted 2 years ago

Oh Maryanne, you've totally made my day today. Thank you for your beautiful review; it's so appreciated. Carolx

Posted 2 years ago

“Excellent to deal with and really taken by the kind note and gifts that accompanied my beautiful boots.”

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Posted 2 years ago

Thank you so much for your lovely review, Rosemary. I'm so happy that you enjoyed your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“It's been many pairs of shoes from Carol at shoe garden and I still get the same buzz from colour and choice. My new gold and black haniko lace ups will be my winter go to.”

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Posted 2 years ago

And I'm so glad to hear that, Gayle. Colour and choice are integral to The Shoe Garden. Enjoy your sparkly Hinakos. Carolx

Posted 2 years ago

“Best service ever, thank you Carol. Your help with sizing was perfect. I don't know what I would of done if I hadn't heard about your fantastic store.”

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Posted 2 years ago

Oh Sharon, well, that's my day made! Thank you so much for your beautiful words. Carolx

Posted 2 years ago

“I would and have recommended the Shoe Garden to friends and family. Carol goes above and beyond to assist her customers. That's why we keep coming back. The amazing range of sizes and colours are fantastic! I personally, love the Rilassare range for it's beautiful soft leather.”

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Posted 2 years ago

Oh Susan, thank you for your lovely words. That means so much to me. Carolx

Posted 2 years ago

“Was recommended to me by a colleague and I couldn’t be happier. Have always struggled to find fashionable, comfy shoes for my feet.”

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Posted 2 years ago

Yay! I am so glad you found me, Sharon. Please thank your colleague for recommending me! Carolx

Posted 2 years ago

“Carol at the shoe garden is a great lady to deal with. My purchase took 4 days to arrive. When you get good service, you tend to have repeat business. The lollies are a nice touch.”

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Posted 2 years ago

Oh, thank you so much Julie. I appreciate your kind words. Carolx

Posted 2 years ago

“Thanks Carol, my black Hush Puppie gum boots have arrived in a gorgeous box, always brings a smile !! Seems a shame to put them in the mud!! So excited to buy a pair of gumboots in a ladies design instead of having to clunck about in a heavy pair of mens boots !! Thank you”

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Posted 2 years ago

Haha, at least you know that the mud will wash off and they'll be back to their beautiful state! Thanks for sharing Rachel. Carolx

Posted 2 years ago

“The moment I contacted shoe Garden I have had nothing but excellent service and treated so well I felt special and loved the service given to me. My new shoes fit perfectly and are so comfortable. I highly recommend shoe garden for buying shoes”

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Posted 2 years ago

Oh, that's so lovely to hear! Thank you for sharing. I'm so glad you enjoyed your Shoe Garden shopping experience and that your new shoes fit perfectly. Yay! Carolx

Posted 2 years ago

“Thank you so much for my beautiful shoes. The colour is gorgeous. My favourite colour, I can’t wait to wear them. They feel so soft and comfortable on. Terrific fast post and a little present inside. Thank you Carol xx”

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Posted 2 years ago

Oh yes, the Rilassare shoes always have some exceptional colours. I'm so glad you love them Sheryl. Carolx

Posted 2 years ago

“I am in love with my new Valerio Conte shoes. I couldn't decide on a colour so I got both! They are crazy comfy and a fabulous splash of colour. The online shopping service from The Shoe Garden was fast and efficient and the shoes arrived wrapped like a present - what a lovely touch. I will be back x”

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Posted 2 years ago

Oh Susie, you've made my day today! I'm so glad you enjoyed your Shoe Garden shopping experience. And yes, the Valerio Conte range is always fabulous. Look forward to seeing what you select next time. Carolx

Posted 2 years ago

“Exceptional shop, such gorgeous variety of shoes, very easy to make a purchase & fabulous shop owner Carol ❤️ Very quick delivery of my pre-loved Dr Martens 20 hole boots, what a score! Being pre-loved removes that pesky 6 month breaking in period with this brand of boot (in my experience anyway). Thank you Shoegarden, just wonderful 😊”

The Shoe Garden 5 star review on 11th April 2023

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Posted 2 years ago

Oh, thank you so much. I am so happy you found something so wonderful in my Pre-Loved range. Enjoy! Carolx

Posted 2 years ago

“Always an amazing experience, I buy all my shoes online at the Shoe Garden, the service is always fast, friendly and efficient,thank you for providing such a great service.”

The Shoe Garden 5 star review on 7th April 2023

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Posted 2 years ago

Yay! I'm so glad you always enjoy your Shoe Garden shopping experience, Maxine. And oh my, these look so fabulous. I'm so glad you love them. Carolx

Posted 2 years ago

“I visited The Shoe Garden about 14 years ago,mainly because our architect lives over there, and saw it and so visited. I loved her dog but I loved her shoes and I take a size 10 and always had trouble getting shoes. At that time I didn't have the spare cash to spend. Since then at some stage I started getting emails from you and was far too scared to order and get the shoes to find they didn't fit and would have to send them back. I was so scared of all the form filling etc, I had never ordered clothing on line. I am hopeless at ordering etc . I plucked up courage as I really liked the look of the shoes as they would go with so many of the clothes I have. Also, I am, OBE )over bloody eighty). Anyway I did it and love the shoes. THANK YOU. Very best wishes to you Carol, and your dog. Anne .”

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Posted 2 years ago

Oh Anne, look at you go! Not only have you now ordered shoes online and loved them, but you've even posted a review about your shopping experience. And OBE, that's absolutely wonderful. Thanks for sharing and best wishes to you, too. Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 593 reviews