The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 593 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual Carol, offers a great selection of shoe for the larger foot. My new Rollie Derby Pink Snake are wonderful. Size and fit were just as advertised. They arrived within 3 days of placing my order. Excellent service.”

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Posted 2 years ago

Awww, thanks so much Margie. I'm so happy you love your new Rollies and that they arrived in such a speedy fashion. We know how excited customers are when they order shoes, so we do try and get them on their way ... stat! :-) Carolx

Posted 2 years ago

“My valerio conti gladi nudes are comfortable and look great on and I have had lots girls ask me where I bought them.”

The Shoe Garden 5 star review on 24th July 2023

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Posted 2 years ago

Hi Roxanne Your new Valerio Conte nudes look amazing!! Beautiful and comfortable is the perfect description. Enjoy all the compliments. Cherie xx

Posted 2 years ago

“I purchased a pair of white Valerio Conti shoes a few weeks ago. Then a couple of weeks ago I noticed that a pair of black shoes had become available in my size. Snapped them up immediately at the sale price. Really happy. These espadrilles are the most comfortable shoes I have ever worn.”

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Posted 2 years ago

Hi Pamela So thrilled that you love your Valerio Conte shoes. They certainly are beautifully comfortable. Great to hear you could pick up another colour and on sale - Win Win. Cheriexx

Posted 2 years ago

“Excellent service as always. More beautiful shoes to add to my collection”

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Posted 2 years ago

So pleased we could help, Eleanor! We do love what we do, selling beautiful shoes to beautiful customers.Cheriexx

Posted 2 years ago

“I love these sandals. I’ve had a khaki pair the same for a number of years and I’ve worn them to death. It’s just the best cut for someone with a narrow foot that has spread with age. Thank you very much to the kind person who gave up their nearly perfect shoes so that I might get such joy from them.”

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Posted 2 years ago

How wonderful that you could find this great shoe in our Pre-Loved range. We love that the Love can continue. Cheriexx

Posted 2 years ago

“Fantastic service. I love my new pink boots. Very quick and great customer service which helped me determine what size I needed - especially given i was ordering from overseas. Highly reccomend.”

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Posted 2 years ago

Brianna, we are so happy to hear that the size worked for you. We are always happy to help customers like you find shoes they love that also fit well. Enjoy. Samx

Posted 2 years ago

“Every woman NEEDS a pair of black court shoes - they are essential for business dress; however finding a pair of size 12 has been a challenge. So excited to find them here. I’ve tried them on - so comfortable. Thank you for stocking these - I’m a very happy customer.”

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Posted 2 years ago

Hi Marjanna, we are so delighted that you were able to find a pair of work shoes in your size that look good and are comfortable too. That is what The Shoe Garden is here for so it makes us very happy when you're happy! Samx

Posted 2 years ago

“I was very excited to get my parcel! The shoe garden always has excellent choices and 8 love my D and J suede boots! It was also my first time buying preloved shoes on line! No need to worry! The description was first rate and the Beautifeel sandals are awesome! Thank you Shoe Garden!”

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Posted 2 years ago

Hi Felicity We are so thrilled that you love your new boots and enjoyed shopping in the pre-loved section. There certainly is lots to choose from at The Shoe Garden Cherie xxx

Posted 2 years ago

“Shopping at the Shoe Garden is such a wonderful experience, either online or instore. ❤️❤️❤️”

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Posted 2 years ago

Thank you for your lovely words, Cherie! It makes us so happy that you enjoy your shopping experience with us. Samx

Posted 2 years ago

“I love my new Supersoft Scottie purple shoes! So comfortable… and Carol’s service is second to none! The delivery was extremely quick, the shoes come gorgeously wrapped with a handwritten note, and some little sweet treats to top it all off 💜🥰💜”

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Posted 2 years ago

We really do love helping people find great shoes and sending them out to new homes. Thanks, Kim, for your support! Samx

Posted 2 years ago

“Always great service - prompt and friendly help with telephone queries (about fit/length, etc), gives regular tracking updates, and prompt delivery interstate. Lovely packaging too, makes opening up orders even more of a pleasure.”

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Posted 2 years ago

We do love what we do and are so pleased you do too. Thank you so much for shopping at The Shoe Garden

Posted 2 years ago

“I have never been to the store as I live in NSW. Love the online store”

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Posted 2 years ago

That makes me so happy to hear! I love that you love my online shop, Kay. Many thanks. Carolx

Posted 2 years ago

“Whole process was fabulous 👌 I ordered and paid and shoes were delivered promptly. I also enjoyed the website and selection of shoes. Will be back”

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Posted 2 years ago

I'm so happy to hear your enjoyed your Shoe Garden shopping experience, Lisa. I look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 2 years ago

“This is my second pair of Mimosa Black Black sandshoes. I wear them every day. They are ultra comfortable and last for ages!”

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Posted 2 years ago

Yay, that's so great to hear Wendy. Thank you! Carolx

Posted 2 years ago

“It's always a pleasure to purchase from the Shoe Garden.”

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Posted 2 years ago

Thank you so much Melinda. I so appreciate your kind words. Carolx

Posted 2 years ago

“Absolutely the best shoe shop I have ever known. Fantastic range of beautiful shoes and amazing personal service. For the first time in my long-footed life shoe shopping is a joy.”

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Posted 2 years ago

Oh Alice, you've totally made my day with your amazing review ... THANK YOU so much. It means a lot to me that shoe shopping is now a joy for you. Carolx

Posted 2 years ago

“Easy to use website- love that photos of the shoes are included and modelled. Easy and secure purchase process. If you are lucky enough to be able to pick-up in person, Carol is lovely and very attentive.”

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Posted 2 years ago

Oh Robyn, thank you very much for your lovely review. I love that you love the modelling photos, too. Cherie does a great job with them. Thanks again for taking the time to share your thoughts. Carolx

Posted 2 years ago

“Carol was friendly, personable and very helpful regarding a few questions I had about my shoes. The parcel arrived promptly and it was such a lovely surprise when opening it to have the box wrapped as if it was my birthday. Can't recommend The Shoe Garden highly enough!”

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Posted 2 years ago

Awww, thank you so much Eleanor for your lovely review. I'm so glad you enjoyed your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“as usual delivery was fast and very efficient, the little sweet treat and handwritten notes are a lovely addition. I have bought a lot of shoes from Carole over the years and the service is also top-notch and so friendly”

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Posted 2 years ago

Oh, thank you so so much Elaine. I'm chuffed that you enjoy your Shoe Garden shopping experience. And thank you for being such a fabulous long-time customer. Carolx

Posted 2 years ago

“I visited the shoe garden for the first time even though I have bought shoes from carol before. it was lovely to meet carol and princess and omg the range of shoes was just gorgeous. as I was with my husband and dad i just picked out one pair of boots. however, i was back the next day without my hubby and dad and bought a second pair of boots. i absolutely love both pairs of boots and they are so vibrant and comfortable to wear. thanks carol for providing stunning, fashionable shoes for women with big feet....lol”

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Posted 2 years ago

Oh, it was so lovely to meet you Nerine and I'm so glad you now have two pairs of gorgeous boots. Woohoo! Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 593 reviews