Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product + efficient service = top marks!”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to review your recent shopping experience with us.. We really appreciate your full marks. :) That's certainly what we aim for. We are delighted to hear that you were happy with your purchase and the customer service you received. We hope you will consider shopping with us again in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“As always en excellent , prompt service. I much appreciate the personal touch.”

Helpful Report

Posted 10 years ago

Dear Jacqueline, Thank you very much for your lovely review of your shopping experience with us. It is always a pleasure to help our customers in their quest for a comfortable and affordable shoe. We look forward to welcoming you back again and as always if you need any help or advice in the meantime, you know where we are. :) Warmest Regards Adele Pediwear

Posted 10 years ago

“I found the whole shopping experience very easy , the site was easy to work through and the delivery was very quick . I would not hesitate to shop with them again :)”

Helpful Report

Posted 10 years ago

Dear Neil, Thank you for taking the time to review your shopping experience with us. We really do appreciate your kind words and feedback. We are delighted to hear that you will be shopping with us again in the future. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent quaiity for bargain price, very quick delivery.”

Helpful Report

Posted 10 years ago

Dear Michael, Thank you for taking the time to leave a review on our site. We appreciate your feedback. We are delighted to hear that you were happy with your new boots. May I say what excellent taste you have. They are stunning! I wish you many years of happy, comfortable and trouble-free wear from them. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Excellent service. Efficient and quick service. A telephone call for a delivery problem , which was caused by me , was dealt with immediately , and by very friendly Staff , following this call ,I received the item the following day . The delivery was also very efficient, with information on approx time of delivery given twice , with 'a window ' short enough to be extremely helpful . This wasn't my first order and it won't be my last L. B . Surrey”

Helpful Report

Posted 10 years ago

Dear Lynne, Thank you for your wonderful review. We are delighted to hear that your parcel arrived safely and quickly, despite a little hiccup. :) We value your time, and feedback with regards to the courier keeping you updated on delivery time so you could be around to receive your new shoes. We look forward to welcoming you back in the future and if there is anything we can help with in the meantime, please ask! Warmest Regards Adele Shoes International.

Posted 10 years ago

“Great product , great price and excellent delivery ????”

Helpful Report

Posted 10 years ago

Dear Jill, Thank you for taking the time to leave a review on our site. We appreciate your very kind words and feedback. We are delighted to hear that you had a very positive experience while shopping with us. If we can be of any service in the future, please let us know as it would be our pleasure to help you. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Dear Mr. Small, I find my shoes satisfactory but I had to choose brown instead of black as this was the only colour to figure in the Size field. They arrived promptly. Thank you. Anne”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a review on our site. We appreciate your kindness and feedback. I am very sorry to hear that you didn't get your first choice with regards to your new shoes. Sadly when a size in a certain colour sells out, we take it off the site so it isn't available to order, I hope you are still happy with your new brown shoes. We look forward to welcoming you back in the future and if we can ever help you check availability before you place an order we would be more than happy to help. Warmest Regards Adele Shoes International.

Posted 10 years ago

“The whole process was smooth and efficient. No problems at all.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind review on our site. We really appreciate your time and feedback We are pleased to hear you had a positive shopping experience with us and we look forward to welcoming you back very soon. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Mephisto is a brand which is quite difficult to find in most show shops, particularly in my favourite camel nubuck. So for the second time I was pleased to find a style I liked on the Shoes International website. The shoes were exactly what I expected and delivery was fast.”

Helpful Report

Posted 10 years ago

Dear Terence, Thank you for taking the time to leave a review of our customer service. I am delighted to hear you have found, not one, but two pairs of shoes that you were looking for on our site. Its wonderful news that you are happy with your new shoes and long may they give you happy, comfortable and trouble free service. We look forward to welcoming you back in the future and if you ever need any advice or help tracking down more Camel Nubuck Mephistos, it will be our pleasure to help. Warmest Regards Adele

Posted 10 years ago

“Love Shoes International!! Always an amazing selection of lush shoes. I buy all my shoes from here. Delivery is super speedy and well packaged, meaning my shoes arrive in perfect condition. I recommend this company to everyone who compliments my lovely Ruby Shoo's. Thank you Shoes International!”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your lovely review. We really appreciate your time and feedback. We are delighted to hear how happy you are with your new shoes but that's to be expected as Ruby Shoos are beautiful!! It causes much excitement in our offices when a new delivery arrives! You must be a lady of excellent taste. :0) We look forward to welcoming you back when the lure of fabulous footwear tempts you back. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Very speedy service from the company and no complaints there. I am still breaking the shoes in because Padders had told me they were the same fit as the now discontinued Glow shoes, but that has not proved the case as they are much narrower but that is no fault of Shoes International who have fulfilled the order admirably”

Helpful Report

Posted 10 years ago

Dear Stephanie, Thank you for your very kind review of your recent purchase from us. I am so sorry to hear that the shoes have proved to be a very disappointing fit. I hope that they soon break and become the most comfortable shoes you have ever worn! :0) I hope it hasn't put you off shopping with us. If you ever need any help or advice with regards to fitting, sizing or availability, it would be our pleasure to help. Warmest Regards Adele Shoes International.

Posted 10 years ago

“The shoe sizing was off. Conversion from the UK to US size was 1/2 size too large. What was supposed to be an 8.5 US size fit like a 9. But Shoes International was great about taking the shoes back.”

Helpful Report

Posted 10 years ago

Dear Catherine, Thank you for taking the time to leave a review on your recent purchase. I am sorry to hear that the shoes were a very disappointing fit. Sadly this is a disadvantage of online shopping but we are always happy to take the shoes back and issue a full refund or exchange them for you. I hope this hasn't put you off shopping with us in the future. If you should ever need any help or advice with regards to sizing or availability we are more than happy to help you find the right shoes. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Very efficient service, quick delivery, shoes are extremely comfortable and purchased at a competitive price. Will use 'Shoes International' again.”

Helpful Report

Posted 10 years ago

Dear Peter, Thank you for taking the time to review your shopping experience with us. We really do appreciate your kind words and feedback. We are delighted to hear that you are happy with your new shoes. May they give you many years of happy, comfortable and trouble-free service. We hope that you will remember us for all your future shopping needs. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“The service and communication from this company are excellent. My shoes arrived quicker than expected and were a very good competitive price. I'm happy to recommend them.”

Helpful Report

Posted 10 years ago

Dear Sonja, Thank you for your wonderful review! We are delighted to hear how happy you are with our customer service and with the items you bought. Its great news that you will be back to shop with us again, we certainly look forward to welcoming you back. Thank you for your time and feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

“excellent communication and customer service. will definately be buyin all my shoes and bags from you xxx”

Helpful Report

Posted 10 years ago

Dear Lisa, Thank you for the lovely review of your recent purchase. We are delighted to hear that you will be buying all your shoes and bags from us in the future. What a wonderful thing to say! Thank you. :) We look forward to welcoming you back. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Bought Rhode Slippers as my others wore out. Very satisfied with purchase, very quick and efficient delivery.”

Helpful Report

Posted 10 years ago

Dear Ann, Thank you for your very kind Review. We are delighted to have been able to help you replace your favourite slippers. May they bring you many evenings of warm comfortable service before they need replacing. And when that day comes we look forward to helping again. Warmest Regards Adele Shoes International

Posted 10 years ago

“Hubby needed new Birkenstocks so I googled for retailers. The Shoes International price was highly competitive, the well packaged order was delivered quickly and I would not hesitate to use them again.”

Helpful Report

Posted 10 years ago

Dear Judith, Thank you for your lovely review. We are thrilled to hear that your husband has a comfortable pair of shoes and that you are happy with the service we provided. We look forward to helping you with future footwear needs and we are always here if you need advice on sizing or availability. Warmest Regards Adele Shoes International

Posted 10 years ago

“Prompt reliable service. Loved the boots! Would highly recommend and best of all they deliver all the way to New Zealand!!”

Helpful Report

Posted 10 years ago

Dear Rebecca, Thank you for your lovely, kind review of your shopping experience with us. We understand that buying from a company in another country can be a leap of faith. We are so grateful that you took it and delighted that everything ran smoothly and rewarded your trust in us. We appreciate you taking the time to write a review as it is with the help from our valued customers that we can encourage new customers to put their trust in us too. Thank you. Warmest Regards Adele Shoes international

Posted 10 years ago

“Have bought numerous items from your site and have been impressed with the experience each time.”

Helpful Report

Posted 10 years ago

Dear Diana, Thank you for your very kind review of our customer service. We really appreciate your time, feedback and loyalty. We are delighted to hear that you are always impressed and happy with the level of service you receive while shopping with us. And we look forward to welcoming you back very soon. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Speedy service, fabulous shoes!! :-)”

Helpful Report

Posted 10 years ago

Dear Amanda, Thank you for your very kind review of our customer service. We are delighted to hear the shoes arrived quickly and that you are happy with them. And why wouldn't you be? They are gorgeous! May you have a happy, comfortable and fabulous Summer wearing them. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews