Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, shoes arrived in 2 days and just what I wanted.”

Helpful Report

Posted 10 years ago

Dear Diane, Thank you for taking the time to review your shopping experience with us We are delighted to hear that the shoes arrived so quickly and that you were so happy with them. We look forward to welcoming you back and if you need any help or advice in the meantime, please contact us and we will be happy to help. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent service as always. Great supplier for Mephisto shoes. John in Bromley.”

Helpful Report

Posted 10 years ago

Dear John, Thank you for your wonderful review! We are delighted to hear how happy you have been with our customer service and with the items you have bought. Its great news that you will be back to shop with us again, we certainly look forward to welcoming you back. Thank you for your time and feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent service”

Helpful Report

Posted 10 years ago

Dear Gaynor, Thank you for taking the time to review our customer service. We are delighted to hear that you had a very positive shopping experience with us and that you are happy with your purchases. We hope to welcome you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Shoes even more fabulous than they look on website very happy”

Helpful Report

Posted 10 years ago

Dear Estelle, Thank you for taking the time to review our customer service. We are delighted to hear how happy you were with your new shoes. May they give you many years of happy, comfortable and trouble-free wear We hope to welcome you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“I've been dealing with Shoes International for several years. Their prices are very competitive and their service is excellent. I have no need to buy shoes anywhere else.”

Helpful Report

Posted 10 years ago

Dear Gordon, Thank you for taking the time to review your recent shopping experience with us. We appreciate your kind words, feedback and loyalty. We are delighted to hear that you were happy with your purchase and the customer service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“I was delighted and satisfied with every aspect of my purchase from Shoes International.”

Helpful Report

Posted 10 years ago

Dear Moira, Thank you for taking the time to leave us a very kind review. We are pleased to hear that you were happy with your purchase and with the customer service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good service, excellent value, quality shoes and speedy delivery to the other side of the world. Thank you Shoes International.”

Helpful Report

Posted 10 years ago

Dear Helen, Thank you for your lovely, kind review of your shopping experience with us. We understand that buying from a company in another country can be a leap of faith. We are so grateful that you took it and delighted that everything ran smoothly and rewarded your trust in us. We appreciate you taking the time to write a review as it is with the help from our valued customers that we can encourage new customers to put their trust in us too. Thank you. Warmest Regards Adele Shoes international

Posted 10 years ago

“Well pleased with shoes - exactly as described - will definitely keep this company in my file.”

Helpful Report

Posted 10 years ago

Dear James, Thank you for reviewing your shopping experience with us. We are delighted to hear that you are happy with your purchases and the customer service you received. We look forward to welcoming you back in the future and if there is anything we can help you with in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent”

Helpful Report

Posted 10 years ago

“Excellent”

Helpful Report

Posted 10 years ago

Dear Rosemary, Thank you for reviewing your shopping experience with us. We are delighted to hear that you are happy with your purchases and the customer service you received. We look forward to welcoming you back in the future and if there is anything we can help you with in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good choice of styles, website easy to navigate and the service was second to none. I wanted to order a pair of sandals for my holiday which was in five days time and was unsure as to whether they would arrive in time but, after speaking to one of the advisers on live chat, I was told they would prioritise my order so I made my purchase and sure enough they were with me in just 2 days. Brilliant service and I will definitely use this company again and will recommend to family and friends. Thank you.”

Helpful Report

Posted 10 years ago

Dear Judy, Thank you very much for your wonderful review. We are delighted to hear that your sandals arrived in time for your holiday. I trust you had a suitable lovely time. :) We really appreciate your time, feedback, loyalty and recommendation. We look forward to welcoming all your family and friends. And of course to welcoming you back for any future footwear needs. In the meantime if we can ever help with questions or advice on sizes, fitting or availability please don't hesitate to contact us. Warmest REgards Adele Shoes International

Posted 10 years ago

“Excellent online chat service, prompt postage of shoes, and great service!”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind review. You say such nice things! We are delighted to hear that you were happy with your all round shopping experience and hope we can welcome you back again in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Great product, fast and efficient service. Would definitely use again.”

Helpful Report

Posted 10 years ago

Dear Jeanette, Thank you for taking the time to leave us a very kind review. We are pleased to hear that you were happy with your purchase and with the customer service you received. We look forward to welcoming you back in the future. Your kind words and loyalty is much appreciated Warmest Regards Adele Shoes International

Posted 10 years ago

“hi I am very happy with all my dealings qith this company regards stan cook”

Helpful Report

Posted 10 years ago

Thank you for your very kind review, we really do appreciate your time and feedback. It is lovely for us to hear that the whole shopping process ran smoothly as this is very much our aim. We look forward to being of service to you again very soon Warmest Regards Adele Pediwear

Posted 10 years ago

“I PURCHASED THESE SHOES FOR MY DAUGHTER-IN-LAW AND SHE LOVES THEM. I HAD PLANNED TO BUY ANOTHER PAIR BUT WHEN I TRIED TO PURCHASE A SIZE 4 WAS NOT AVAILABLE SO I HAD TO PURCHASE FROM ANOTHER SOURCE.”

Helpful Report

Posted 10 years ago

Dear Norma, Thank you for taking the time to review your shopping experience with us. We are delighted to hear that your daughter-in-law loved her new shoes. I am sorry that we were unable to help with your repeat order. It seemed everyone loves these shoes and they flew off our shelves. There was an Ad campaign on Tv when they came out and the demand for them was enormous. We simply didn't have enough stock. But I am so pleased that you found another pair for her. May she have many happy, comfortable, trouble-free walks in them. Warmest regards Adele Shoes international.

Posted 10 years ago

“Very efficient service. Prompt delivery and so easy to return items not suitable. Brilliant!”

Helpful Report

Posted 10 years ago

Dear Nancy, Thank you for your very kind review. We are delighted that you are happy with your whole shopping experience with us. We feel it is important to have a smooth and simple returns procedure because this can be an area customers worry about. We appreciate your loyalty and kind words. We look forward to welcoming you back. If there is anything we can help with in the meantime, please just ask. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Competitive pricing and quick delivery. I am very satisfied and will certainly place further orders in the future.”

Helpful Report

Posted 10 years ago

Dear David, Thank you for taking the time to review your shopping experience with us. We are delighted to hear that you were happy with the service you received and with your purchases. We look forward to welcoming you back in the future, your loyalty is really appreciated Warmest Regards Adele Shoes International

Posted 10 years ago

“Always an excellent choice of products, an easy-to use ordering system, useful updates about my order and top quality shoes.”

Helpful Report

Posted 10 years ago

Dear Gillian, Thank you for your very kind review on your shopping experience with us. We are delighted to hear that you were happy with the service you received and with your purchases. Your time and feedback is really appreciated. Thank you. Warmest Regards Adele Shoes International

Posted 10 years ago

“Always helpful listening to the problem and coming up with solutions and in my case sourcing shoes that allows me to wear ' normal ' shoes rather than ugly specialist shoes for my disability. Service fast and prices competative. I can't praise this company and their staff enough.”

Helpful Report

Posted 10 years ago

Dear Christine, Thank you very much for your wonderful review. We are blushing! It is our pleasure to help you find a pair of shoes that are pretty, practical and comfortable. We are always here if you need any help or advice in the future and we look forward to welcoming you back to shop with us again. Warmest Regards Adele Shoes International.

Posted 10 years ago

“No hassles. Correct item delivered promptly Will be back to purchase more!”

Helpful Report

Posted 10 years ago

Dear Kristin, Thank you for taking the time to review your shopping experience with us We are pleased to hear that you will be back to shop with us. We look forward to welcoming you back and if you need any help or advice in the meantime, please contact us and we will be happy to help. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews