Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Handbag arrived well packaged and was lovely, but not quite suitable for the wedding outfit it was planned for. It was returned without a problem, and refund made in a timely manner. I would highly recommend this company.”

Helpful Report

Posted 10 years ago

Dear Liz, Thank you for your lovely review. We appreciate your time and feedback. We are sorry to hear that the handbag wasn't suitable. I hope you have found the perfect one now. :) Warmest Regards Adele Shoes International.

Posted 10 years ago

“Delighted with the service from Shoes International. The shoes were exactly what I was expecting. The prices are competitive. I had a couple of queries before I ordered & unlike some firms, SE responded immediately to my e mail & actually answered my questions. Now that I have discovered this firm, I no longer have to wait for my next trip to Germany to get my shoes!”

Helpful Report

Posted 10 years ago

Dear Jill, Thank you for your wonderful review. We are delighted to hear that you got a pair of shoes that were perfect for you and that you no longer need to wait or make a special trip to Germany. We look forward to welcoming you back and if you need any help or advice in the meantime, you only need to ask. :) Warmest Regards Adele Shoes International.

Posted 10 years ago

“excellent service - all orders received efficiently with a personal note enclosed!”

Helpful Report

Posted 10 years ago

Dear Ann, Thank you for your lovely review of our customer service. We are delighted to hear that you were happy with your shopping experience. We really do appreciate your time, kind words and feedback. We look forward to welcoming you back and helping with any questions or advice you may need in the meantime. Warmest Regards Adele Shoes International

Posted 10 years ago

“I was very happy thank you”

Helpful Report

Posted 10 years ago

Dear Verna, Thank you for taking the time to review our customer service. We are delighted to hear that you had a very positive shopping experience with us and that you are happy with your purchases. We hope to welcome you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“I am very pleased with my Lotus Lantic sandals. They are very comfortable . They came very quickly with a very nice hand written compliments slip. I will definitely use shoes international again.”

Helpful Report

Posted 10 years ago

Dear Alice Thank you for taking the time to review your recent shopping experience with us. We appreciate your kind words, feedback and loyalty. We are delighted to hear that you were happy with your purchase and the customer service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent price. Excellent service. What more can one say!”

Helpful Report

Posted 10 years ago

Dear Valerie, Thank you for your wonderful review. We are delighted to hear that you are happy with your purchases and the customer service you received. We look forward to welcoming you back in the future and if there is anything we can help you with in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very pleased. Will use again”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for reviewing your shopping experience with us. We are delighted to hear that you are happy with your purchases and the customer service you received. We look forward to welcoming you back in the future and if there is anything we can help you with in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“I am a regular buyer of Mephisto shoes; they are well made, comfortable to wear and long lasting. They are also pricey! I look for bargains from shoes international and have never been disappointed.”

Helpful Report

Posted 10 years ago

Dear Michael, Thank you for taking the time to review your shopping experience with us. We appreciate your feedback and loyalty. We are delighted to hear that you are a regular buyer of Mephisto shoes. They are a considered purchase but good value for money as they are beautifully made and very robust. That said, it makes it all the sweeter when you find a bargain! Long may you continue to find your favourite shoes at a favorable price. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Easy to navigate site, order delivered promptly and beautifully packed.”

Helpful Report

Posted 10 years ago

Dear Lucy, Thank you very much for your 5 star review. We are delighted that you were happy with your shopping experience with us. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Great service”

Helpful Report

Posted 10 years ago

Dear Anne, Thank you for taking the time to leave us a very kind review. We are pleased to hear that you were happy with your purchase and with the customer service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Thanks from Paris, Nice shoes, good prices, quick delivery... why should i buy my next pair of shoes somewhere else? Christophe”

Helpful Report

Posted 10 years ago

Dear Christophe, Thank you for your lovely review. We are delighted to hear how happy you were with your new shoes, It is a real compliment that you would consider us as your first choice for future purchases. We look forward to welcoming you back. Meanwhile if you need any help or advice we are more than happy to help. Warmest Regards Adele Shoes International.

Posted 10 years ago

“1st time I have used this company,impressed with service,was kept up to date with the progress of my Mephisto order which may I add I'm very pleased with.would use this company again.Thankyou”

Helpful Report

Posted 10 years ago

Dear Janice, Thank you for taking the time to review our customer service. I am delighted to hear that your first shopping experience with us was so positive. We certainly look forward to welcoming you back in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“I got the item I wanted at the best price and fast delivery. Website and delivery communication very good also. Would highly recommend.”

Helpful Report

Posted 10 years ago

Dear Richard, Thank you for your very kind review. We are delighted that you are happy with your whole shopping experience with us. We appreciate your recommendation and look forward to welcoming you back. If there is anything we can help with in the meantime, please just ask. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Absolutely brilliant boots!!”

Helpful Report

Posted 10 years ago

Dear Loretta, Thank you for taking the time to review your shopping experience with us. We are delighted to hear how happy you are with your new boots. I have to say you have excellent taste. Gerry Weber boots are stunning! I am sure they will have drawn lots of compliments. May they give you many years of happy, comfortable, beautiful and trouble-free wear. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Having ordered sandals for my holiday last year, again I have found that the selection of comfort footwear in wider fittings is one of the best. Delivery is quick and all the goods I have purchased have been of excellent quality. Both pairs I bought this time have proved just what I need by way of comfort with style. Thank you”

Helpful Report

Posted 10 years ago

Dear Janet, Thank you for your lovely review of our customer service. We are delighted to hear that you returned to us for the second summer for your sandals. It is wonderful news that you found two pairs that were pretty and comfortable. It's the perfect combination! May they give you many summers of warm, happy comfort. Kindest regards Adele Shoes international

Posted 10 years ago

“As always en excellent , prompt service. I much appreciate the personal touch.”

Helpful Report

Posted 10 years ago

Dear Jacqueline, Thank you very much for your lovely review of your shopping experience with us. It is always a pleasure to help our customers in their quest for a comfortable and affordable shoe. We look forward to welcoming you back again and as always if you need any help or advice in the meantime, you know where we are. :) Warmest Regards Adele Pediwear

Posted 10 years ago

“Good product + efficient service = top marks!”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to review your recent shopping experience with us.. We really appreciate your full marks. :) That's certainly what we aim for. We are delighted to hear that you were happy with your purchase and the customer service you received. We hope you will consider shopping with us again in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“As always en excellent , prompt service. I much appreciate the personal touch.”

Helpful Report

Posted 10 years ago

“I found the whole shopping experience very easy , the site was easy to work through and the delivery was very quick . I would not hesitate to shop with them again :)”

Helpful Report

Posted 10 years ago

Dear Neil, Thank you for taking the time to review your shopping experience with us. We really do appreciate your kind words and feedback. We are delighted to hear that you will be shopping with us again in the future. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Excellent quaiity for bargain price, very quick delivery.”

Helpful Report

Posted 10 years ago

Dear Michael, Thank you for taking the time to leave a review on our site. We appreciate your feedback. We are delighted to hear that you were happy with your new boots. May I say what excellent taste you have. They are stunning! I wish you many years of happy, comfortable and trouble-free wear from them. Warmest Regards Adele Shoes International.

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews