“I love the shirts. They’re soft and fit well. My only negative thing is one of the shirts, short sleeve one they missed the hem when sewing. The tension was too tight on sewing machine and it didn’t go through the binder correctly so the hem is showing the cut edge of the sleeve and it folds up naturally. Kind of irritating for a brand new shirt.”
Hi Valere! 🌼 Thank you for sharing your experience with us. We're glad to hear that you love the softness and fit of the shirts! However, we sincerely apologize for the issue with the hem on your short sleeve shirt—it’s certainly not the quality we aim for. Your feedback is invaluable, and we will make sure it gets addressed with our team to improve our products. Please know that we're here to help and want to ensure you have a positive experience. Thank you for being a part of the Free Spirited community! 🌈💖
Hi Lorre! 🌼 Thank you for sharing your experience with us. We're sorry to hear that the size didn't work out for you, and we understand how frustrating that can be. Your needs are important to us, and we want to make this process as smooth as possible for you. If you have any additional questions or require assistance, please don't hesitate to reach out. We truly appreciate your feedback and thank you for being part of the Free Spirited community! 💖✨
Hi Miriam! 🌼 Thank you for your feedback. We're truly sorry to hear that you didn't receive all of your shirts, especially one intended for a gift. We understand how disappointing this must be. Please reach out to us directly at support@shopfreespirited.com so we can assist you in resolving this issue. Your satisfaction means a lot to us, and we appreciate you being a part of the Free Spirited community! 💖✨
“Not much to say.
I don't know who is responsible for this, however my package was returned to you because the address was not complete.
It could be that our postal service here in Minneapolis doesn't recognize Bloomington. Or, because our ZIP code automatically prefills the city and state with Minneapolis Minnesota, there's a lot of room for error.
Regardless, my product was returned to sender. I have not seen it.”
Hi Lee! 🌼 Thank you for reaching out and sharing your experience with us. We’re sorry to hear that your package was returned due to address issues—postal complications can be frustrating. We appreciate you bringing this to our attention, as it helps us ensure that future orders go smoothly. If you need any assistance with your order or have further questions, please reach out, and we’ll be happy to help. Thanks for being a part of the Free Spirited community! 🌈💖
Hi Robert,
Thank you for taking the time to share your thoughts with us. I'm really sorry to hear that the tee shirt didn’t meet your expectations regarding the pattern and stitching. Your feedback is invaluable and helps us improve.
We’d love to make this right for you, so please reach out if there’s anything we can do to better your experience.
Best,
Free Spirited
Hi Kathleen,
Thank you for reaching out and sharing your experience with us. I'm really sorry to hear that you didn't receive your T-shirt and I completely understand how disappointing that must be for you. Your satisfaction is really important to us.
Please reach out to our support team as soon as possible at support@shopfreespirited.com, and we will do our best to resolve this and ensure you receive your refund. We appreciate your patience and understanding.
Best,
Free Spirited
“The cross is beautiful, however the first time I tried to wear it there was an issue & now I have the cross, a string and the 2 beads.
I’ve tried several times to put it back together but I couldn’t get the string together one bead let alone both beads.
I feel the way it’s made to be worn is not very affective”
