“I love the tie dye pattern that I picked out....a crystal design.
The material is soft. The main problem is that the shirt shrank
at least one size the first time I washed it. I usually wear an XS and
I ordered a small, figuring I would have plenty of room. Now, even
the small is tight. So, be careful in ordering size wise.”
“Ordered a medium long sleeve Tshirt and it feels like a small. I had unisex sizes in mind and figured my medium would not be tight fitting! Won't be putting it in the dryer! I do like how the sleeves fit and love the color!”
“I was a little disapointed to see the shirt has a thread top and bottom (hem?) that stayed white and was not colored the same as the rest of the shirt. This distracts from the overall design. Additionally, the shirt is thinner than what I am used to (ex. Hanes Beefy T, etc.)”
“I really liked the design & color patterns but not so much the shirt itself. It fits more like a man's tee-shirt, no shape whatsoever and the neckline kind of chokes you. Also, the length was really long, especially if you are not tall.”
“I was a little disappointed with one of the shirts I received. I love the design of the shirt that was pictured when I ordered it, but it did not look like that shirt when I got it. I have attached the photos of the shirt pictured on your website, and also of the shirt I received. I am a huge fan of tie dye, and I realize that shirts can vary some, but it seemed like the front of the shirt I got was blah. All the colors were there, but very separated in their design.”
Hi Cathy! 🌟 Thank you for sharing your thoughts with us. We're glad you enjoyed the Mardi Gras and the bonus shirt! We apologize for any confusion regarding the subscription—you should always feel comfortable reaching out about any issues. Your feedback is important, and we appreciate you being part of the Free Spirited community. We hope to resolve this for you soon! 💖🥳
Hi Barbara! 🌿 Thank you for your honest review. We're sorry to hear that the shirts didn't quite meet your expectations. We appreciate your feedback, as it helps us improve. If you have any specific concerns or suggestions, we’d love to hear them! Thanks for being part of the Free Spirited community! ✌️💚
Hi John,
Thanks for sharing your experience with us! I'm glad you like the quality of the shirt, but I’m really sorry to hear about the mix-up with your order. That sounds frustrating, especially when you were expecting short sleeves.
We just reached out to you to make things right. We’ll be happy to help sort this out for you!
Best,
Free Spirited
“While I can certainly attest to the quality of the shirts, I DID NOT appreciate being charged $14.05 for a "membership" I didnt agree to, NOR was it ANYWHERE in the advertising and the sakes receipt! It was done within seconds of tge original order so my bank was immediately notified of the FRAUD. They immediately stopped that payment and notified me. Imagine my surprise to find out it was your company. A phone number dialed and suroemrise again, it wasnt in Florida, it was in Coinjack, NC. I was told it was stabdard oractice for the "membership". To which I said, funny, "your ad says you're going out of business!" I told him this was fraud and Ive reported it.no more orders from me. Regardless of the quality. Theft is theft.”
Hey Jacquelyn,
I totally understand your frustration, and I appreciate you bringing this to our attention. Just to clarify, the $14.05 charge was not for a membership fee but for the Thank You Page Mystery Shirt offer that was added to your order at checkout. Our phone agent misspoke, and I sincerely apologize for the confusion.
If you didn’t mean to add that item, we’re happy to make things right. Let me know how you’d like to proceed, and we’ll get it sorted for you.
Best,
Free Spirited
“The T Shirt is nice , but not too happy with Customer Service. Have not responded to my emails about not receiving the Free shirt that was part of their Promo.”
Hi Denise, we're so sorry for the delay in responding! That’s definitely not the experience we want for our customers. We just reached out to make sure you get your free shirt, and we appreciate your patience. Thanks for your feedback—we’ll work on improving our response times!
“The product is terrific
I wanted one order, received two orders plus more to come and everything is Medium?
No way. I’m an XL! I ordered S, M, L & XL
The Hoodie in the first order was XL
Anyway Thanks”
Hi Kevin,
Thanks for your review and for sharing your experience! I'm glad to hear you love the product, but I’m truly sorry for the mix-up with your order and the sizing issues. That’s definitely not what we aim for, and I understand how confusing that must be.
If there’s anything we can do to help fix this, please don’t hesitate to reach out! We appreciate your support and hope to provide a better experience next time.
Best,
Free Spirited
“I like the quality of the cotton though I do not like the tight neckline. I will be cutting mine and I'm not a big person.
I did not authorize a membership charge for $26.82 and still have not gotten a refund after requesting it several times since last month.”
Hi Sandy,
Thanks for your feedback! We're thrilled to hear you like the quality of the cotton, but I completely understand your frustration with the tight neckline. Alterations can definitely help, and we appreciate you sharing your thoughts.
Regarding the membership charge, I’m really sorry for any confusion caused. We want to ensure that everything is sorted out for you, so please reach out again, and we’ll do our best to resolve the issue as quickly as possible.
Best,
Free Spirited
“Wonderful colors but your return policy is lacking. Most REPUTABLE vendors absorb the cost of shipping for returned items A one time courtesy of 50% refund is great ONE TIME.
Thanks,
Ken”
Hi Ken,
Thank you for your feedback! We're thrilled to hear that you loved the colors of the items you received. However, I apologize for any disappointment regarding our return policy. We are constantly evaluating our practices to better serve our customers, and your input is invaluable in that process.
If you have any further concerns or if there's anything we can do to improve your experience, please don’t hesitate to reach out.
Best,
Free Spirited
Hi there!
Thanks for taking the time to leave us a review. I’m glad to hear you liked the t-shirt, but I’m really sorry about the mix-up with the size and color. That can definitely be frustrating.
When you're ready, just send it back, and we’ll help you get the right one. We appreciate your understanding and support!
Best,
Free Spirited
