Shpock Reviews

1.3 Rating 152 Reviews
6 %
of reviewers recommend Shpock
1.3
Based on 152 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Avg Email Response Time
25 minutes
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How does Shpock deliver?
(3 months ago)
Shpock delivers items by Courier and Own Driver.
(3 months ago)
D

Delivery - Average

50.00%
Industry Average
Twice sellers have accepted my offer including delivery then when I have paid they say that they cannot send item and can I collect, the last one was 165 miles away, and then I have to wait over a week to get my money Refunded.
- Keith Lovett
I HAVEN'T RECEIVED MY MONEY. The seller paid and Shpock are holding the payment for no reason as you have all delivery proof of this transaction.
- A P
Had to give it 1 as 0 was not an option! Schpok wallet is a disgrace. You have to pay postage up front! You then have to wait for the buyer to "agree" the transaction, even if you have tracking info, then Schpok "HOLDS" YOUR money for 6 to 7 days! If the buyer doesn't like ANYTHING ie Schpok will not pay out, even for postage. Appalling. You CANNOT remove schpok wallet from your profile! If the Seller offers delivery, it is NOT an option to remove it - ie couldn't collect it is just NOT user friendly
- Janet Nicholls