Shpock Reviews

1.3 Rating 152 Reviews

6 %

of reviewers recommend Shpock

Company Reviews

Questions

Metrics

1.3

Based on 152 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	25 minutes

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How quickly does Shpock resolve customer queries?

Helpful Report

(2 months ago)

Greater than 65% of reviewers feedback is Shpock takes over a week to resolve customer queries.

Helpful Report

(2 months ago)

0.00%

Industry Average

“ Poor customer service Alot of time wasters by non verified accounts ”

- Anonymous

“ Only wish there was a mere BASIC ONLINE customer service management in place which in my eyes still seems inexistent. ”

- Oliver

“ SCAM AVOID Half the items listed on there are already sold however you can still buy and pay for these items, Shpock will then keep your money for as long as possible so they can profit off the interest I waited 9 days for a refund. Customer service are a waste of time and just send you copy and paste responses. ”

- Callum Adamson

Shpock Reviews

Customer Service - Bad