Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,702 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We order the Chaleur LUCA Mens Leather Mule. The package arrived on time and in good condition. The sleepers are beautiful and well made. They may run narrow and pressed above the husband's toes so we're exchanging them for a larger pair although the length is exact. The download form for the return label needs corrections. It didn't let us get the label. We're very happy with the purchase. We'll see how the exchange goes.”

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Posted 5 years ago

“Very good service arrived when they said.”

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Posted 5 years ago

“100/100 very nice”

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Posted 5 years ago

“Stunning boots matched by a fantastic service and speedy delivery. Shuperb great company to deal with, many thanks”

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Posted 5 years ago

“Lovely shoes,well made just right for holidays .”

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Posted 5 years ago

“Love the shoe I bought from Shuperb.”

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Posted 5 years ago

“Go elsewhere! Very slow to arrive and product disappointing”

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Posted 5 years ago

Dear Karen Thank you for the review and I am sorry to hear you are displeased with the experience you have had. If I may, I would just like to briefly explain that the boots were a pre-order item when you placed the order hence why the delivery was later than expected. We did specify this on the listing and again in your order confirmation email. Please do accept my sincerest apologies for any inconvenience caused and feel free to get in touch with us if you wish to speak to someone in regards to your purchase. Kindest Regards, Sonal.

Posted 5 years ago

“Good and fast online ordering service, I paid for express service and received the order within 24 hours.”

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Posted 5 years ago

“Good service and boots were great to wear”

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Posted 5 years ago

“Love my boots very comfortable and look good to. Excellent for walking the dog and dresses enough to wear casual as well”

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Posted 5 years ago

“Perfect fit, cosy and stylish”

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Posted 5 years ago

“Love the walking boots, quick service”

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Posted 5 years ago

“Honest quick service The items are perfect too purchase Give you ⭐️⭐️⭐️⭐️⭐️ Yes I would use you again”

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Posted 5 years ago

“Good prices and prompt delivery. Refunds take a bit long though”

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Posted 5 years ago

“Excellent prices and customer service, arrived quickly”

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Posted 5 years ago

“Excellent Company, Great Selection of Shoes & Boots. Good fast Delivery. would Definately Recommend using Shuperb.”

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Posted 5 years ago

“Amazing service and delivery time. Highly recommended”

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Posted 5 years ago

“Excellent price, shoes and service. Fast delivery, will order from here again.”

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Posted 5 years ago

“Received these & wore around house for a while to try them. Took them off and my lower legs were both cut and bleeding from the very tough leather around top of boots. So disappointed as had to return them. Very easy to return & money refunded promptly.”

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Posted 5 years ago

Dear Customer, Thank you for the review and I am sorry the boots were not suitable. I am pleased you found our returns procedure simple and efficient, thank you for your very honest review, reflecting your experience with us. If you ever need any advice prior to making a purchase in future, please do get in touch and we will be happy to help in anyway we can. Kindest Regards, Sonal.

Posted 5 years ago

“Excellent service. Thank you.”

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Posted 5 years ago

Shuperb is rated 4.7 based on 17,702 reviews