Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,702 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery and a great saving, Happy to recommend and I will use in future”

Helpful Report

Posted 4 years ago

“I asked if they were leather & was YES.Their Not.gone to charity shop. A huge waste of my money...”

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Posted 4 years ago

Dear John, Thank you for the review and I am sorry to hear this, it appears there was a misunderstanding in regards to this item. They are made from PU Leather which is a high quality synthetic leather, this is also specified on the website listing. I can only sincerely apologise for the miscommunication, we would never knowingly provide inaccurate advice in regards to any sale or service we offer. Had you contacted us we would have gladly accepted the item back and issued you with a refund. Once again please do accept my sincerest apologies for the inconvenience caused and I do hope this does not discourage you from using us in future. Kindest Regards, Sonal.

Posted 4 years ago

“Excellent website to see products and very speedy delivery. Delighted with my sandals, can highly recommend Shuperb, thankyou.”

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Posted 4 years ago

“Great service, will definitely use them again.”

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Posted 4 years ago

“We've had the same slippers before and they have been excellent”

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Posted 4 years ago

“Ordered flip flops in an afternoon and arrived next day, great quick service, would recommend using this company”

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Posted 4 years ago

“Vety comfortable and hard wearing”

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Posted 4 years ago

“These are the most comfortable shoes I have ever worn. They were delivered exactly when they were promised. Thank you.”

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Posted 5 years ago

“Shoes arrived very soon after order placed - impressive”

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Posted 5 years ago

“Shuperb service, my first order and definitely won't be my last. Thank you 😁”

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Posted 5 years ago

“I am really pleased with my new sandles.An excellent service right from order to delivery. I would definitely buy from you in the future and would also recommend your company for anyone looking to order from you.”

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Posted 5 years ago

“Very fast service”

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Posted 5 years ago

“Very comfy shoes shoes”

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Posted 5 years ago

Dear Susan, Thank you for your review. I am very sorry to see that the incorrect item was delivered to you initially. It looks like it was a case of the incorrect item being in the correct box. We have dispatched your replacement item out to you yesterday, and it should be with you as soon as tomorrow. If you have any questions or queries then don't hesitate to send us an email to cs@shuperb.co.uk Kind regards, James.

Posted 4 years ago

“Perfect comfort”

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Posted 5 years ago

“The flip-flops were the best I’ve ever had very comfortable and easy to wear and the fact they Were made from recycled materials I will continue to buy from here in the future highly recommended lady Val Q”

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Posted 5 years ago

“.....well pleased with my order, the Shorts are of good quality and fit perfect. Impressed with fast turn around from Ordering to Delivery and good communication from Customer Services throughout.”

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Posted 5 years ago

“Excellent service a very fast dispatch! Thanks a lot!”

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Posted 5 years ago

“Nice shoes, well made and comfortable. Delivery was great. Delivered to my house in great time and was well packed. Shoes had lots of protection covers on them”

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Posted 5 years ago

“Extremely comfortable and good fit”

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Posted 5 years ago

“Competitive pricing with fast reliable delivery”

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Posted 5 years ago

Shuperb is rated 4.7 based on 17,702 reviews