Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,702 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class product and service arrived on the day it said it would thanks very much GB”

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Posted 4 years ago

“Everything went well kept updated, arrived on time, and happy with my boots.”

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Posted 4 years ago

“Good quality boots and fast delivery.”

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Posted 4 years ago

“Good product & great service”

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Posted 4 years ago

“Order size 2 ladies but they are size 3 but states size 2”

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Posted 4 years ago

Dear Pat, Thank you for the review and I am sorry to hear that the item has not fit, as you had expected. Unfortunately, all brands and styles can vary slightly with their sizing. You are more than welcome to return any unworn pair for a refund and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Absolutely love my boots and quick delivery”

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Posted 4 years ago

“poor service ..still have not received completed order”

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Posted 4 years ago

Dear Tony, Thank you for the review and I am sorry to hear your has not arrived yet, Royal Mail did attempt to deliver the parcel but no one was available. I have since rearranged delivery for you and the confirmation details have been sent to your email address. Please do let us know when you receive your order and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“these shoes are at least 2 sizes to small and the return details are very indecisive”

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Posted 4 years ago

Dear Tony, Thank you for the review and I am sorry to hear that the item has not fit, as you had expected. I can confirm we have since received the pair back and issued you with a refund. Please accept my apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“5 stars * great service.”

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Posted 4 years ago

“Supurb Shuperp...ordered one day delivered the next.”

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Posted 4 years ago

“Order arrived quickly & well packed. Good price. Ready for (next!) Spring now. Had these sandals before & wore them until they fell apart - sadly that happened sooner with one pair but hoping the quality has returned to its former state after a 'blip' a few years back. Very comfortable & sturdy enough for walking. Love the bright colour - makes a change from my usual conservative ivory/beige! 5*”

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Posted 4 years ago

“Superb quality boots exelent and friendly service, will use again. Thank you”

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Posted 4 years ago

“Good size of stock. Fast delivery. When I realised I’d got a size too big I had re order sorted and with me In no time. All so simple. I had to ring customer service for advice on return. The girl was great. So easy.”

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Posted 4 years ago

“I love the flip flops but this is my 2nd pair. The service was excellent ordered at 4pm and received my flip flops the next day. Plus free delivery.”

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Posted 4 years ago

“Delivery was very prompt. Item was good value being a discounted amount. Shoes were as seen and very comfortable.”

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Posted 4 years ago

“Very good quality and nice style.”

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Posted 4 years ago

“Shoes as described and very prompt delivery. Would recommend”

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Posted 4 years ago

“Purchased a pair of Kensington Fabian paten shoes. A quick chat on the telephone and I opted to order the larger size, one up from my usual. Purchased the return label at the same time too. Shoes arrived next day and fit beautifully. I use them to dance with as the leather sole is very suitable. All in all one very satisfied customer.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“I have boon looks for a number of years for good Cuban heeled boot as I have travelled the world have purchased my last one 20 odd years ago. Finally found them here , purchased on the web and was very pleased to receive beautifully made shoe a week later which give I am in New Zealand , on the other side of the world and we are in Covid-19 lockdown is bloody good. Thank you”

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Posted 4 years ago

Shuperb is rated 4.7 based on 17,702 reviews